Skip to main content
Beginning of main content
5.0 out of 5

"The food was delicious and a la crate on an all inclusive deal. The Japanese restaurant was phenomenal! The staff were also lovely. Highly recommend. " More

By a verified traveller on Fri 20 Dec 2019

Enter dates to see availability

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€261* Per night/room 2 Apr - 3 Apr

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Sunset)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel NYX Cancun All Inclusive. During your stay, you're just a quick walk from La Isla Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Deck, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, volleyball and yoga classes
  • Guests speak favourably about the beach and the clean guestrooms
  • 8 minutes by foot from La Isla Shopping Mall and a 3-minute drive from Forum Beach
  • Airport shuttle service available for a fee

Hotel NYX Cancun All Inclusive ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel NYX Cancun All Inclusive

5 out of 5
The food was delicious and a la crate on an all inclusive deal. The Japanese restaurant was phenomenal! The staff were also lovely. Highly recommend.

Posted by on 20 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

26 Dec 2019 by Guest Experience Manager.

We are very grateful for such detailed and beautiful comments. We are delighted to learn that you had a wonderful stay at our Hotel and that you have enjoyed all our Restaurants. We look forward to welcome you again very soon. Sincerely, Guest Experience Manager.

5 out of 5
If you prefer to stay at a rather small hotel this is the perfect place to go to. All the staff are very friendly and open. The waiters do a fantastic job, David was serving us drinks all day at the beach and always made sure we had everything we needed. Enrique and Gustavo were the entertainers and would like to sit down with you and get to know a lil better. Ese was the lifeguard at the beach and always made sure we safe in the water. The pool area by the beach is rather small which is fine if you want to swim in the ocean rather than the pool. There is a second pool area from which you cant see the beach though. The hotel has newer and older rooms. The newer ones were fantastic but also the older rooms were fine considering you stay outdoors most of the time anyway. All the food was delicious, breakfast buffet is just about the right size not too much and not too small and they will prepare fresh eggs any style you want. The highlight was the Teppanyaki show at the Umami restaurant. We liked the fact that it was a rather small hotel which made you feel at home. Also the location is fantastic in a 5 min walk you can reach the La Isla outdoor shopping mall.

Posted by on 15 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

16 Dec 2019 by Guest Experience Manager.

Thank you very much for choosing Hotel NYX Cancun for your vacation. We are glad to know that that you have enjoyed an excellent service and our facilities. We look forward to see you again. Best regards.

Renovations + Closures

The property will be renovating from 1 April 2024 to 30 June 2024 (completion date subject to change). The following areas are affected:

  • Exterior
  • Hallway

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Not included

  • Spa/beauty facilities and services
  • Gratuities

  • Spa/beauty facilities and services not included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included
  • Service charge not included

Property Features

Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Cool off in one of the 2 outdoor swimming pools at Hotel NYX Cancun All Inclusive, and enjoy amenities such as the hot tub and a fitness centre. Free breakfast is served daily. There are 4 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 195 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel NYX Cancun All Inclusive offers 195 air-conditioned accommodations with a safe and a hairdryer. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Deck – This restaurant specialises in international cuisine and serves lunch and dinner.

Bellavista – This restaurant only serves breakfast. Open daily.

Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Yoga classes/instruction on site
  • Beach volleyball on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages on beach
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Hotel NYX Cancun All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Car recommended
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Reservations are required for on-site COVID-19 testing
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nyx All Inclusive
  • Nyx Cancun All Inclusive
  • Nyx All Inclusive
  • All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
  • Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
  • All-inclusive property Hotel Nyx Cancun All Inclusive
  • Hotel Nyx All Inclusive
  • Nyx Cancun All Inclusive
  • Hotel Nyx Cancun All Inclusive Cancun
  • Nyx Cancun Inclusive Inclusive
  • Hotel Nyx Cancun All Inclusive Cancun
  • Hotel Nyx Cancun All Inclusive All-inclusive property
  • Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

You should know

  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.ie/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.