See all properties

Hotel Paradise Suites

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Paradise Suites

Two wicker lounge chairs with white cushions and a small round table with coconuts and a drink.
20 Tox Master (1 King)
A modern kitchen with a round glass table, white wicker chairs, a red vase, and a stainless steel refrigerator.
A modern room with a round wooden table, wicker chairs, a teal sofa, and a white cabinet.
20 Tox Master (1 King)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Carlos Lazo 14, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, beach near Centro
    ‪2 min walk‬
  • Place, North Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for 01 Imox Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

01 Imox Jr (1 King)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 02 Akbal Jr (2 Queen)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

02 Akbal Jr (2 Queen)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 03 Zama Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

03 Zama Jr (1 King)

7.0 out of 10
Good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 04 Ixchel Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

04 Ixchel Jr (2 Queens)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 05 Alotl Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

05 Alotl Jr (2 Queens)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 06 Litza Jr (2 Queens)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

06 Litza Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 07 Kinish Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

07 Kinish Jr (2 Queens)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 08 Itze Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

08 Itze Jr (2 Queens)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 09 Teotl Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

09 Teotl Jr (1 King)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 10 Nicte Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

10 Nicte Jr (1 King)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 11 Mixtli Jr (2 Queens)

A hotel room with two beds, a red sofa, a small table, and a painting on the wall.

11 Mixtli Jr (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 12 Balam Jr (1 King)

A modern hotel room with a large bed, a wooden headboard, a ceiling fan, a desk with a chair, and a window with a view.

12 Balam Jr (1 King)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

White sand
Hotel Posada Del Mar
Centro - Supmza 001
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
3.9 out of 5, Good, 1,003 reviews
The price is €93
includes taxes & fees
22 Jul - 23 Jul
Hotel Posada Del Mar

About this property

Hotel Paradise Suites

Along with a 24-hour fitness center, this hotel has a 24-hour business center and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a computer station, and a library are onsite. Change of towels is available on request.
Hotel Paradise Suites offers 12 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Hotel Paradise Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from North Beach and 8 minutes by car from Shark Beach
  • Cats and dogs welcome for free (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, spa services, and a library are also featured at Hotel Paradise Suites. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 3 (weight limit: 110 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Whatsapp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Paradise Suites Isla Mujeres
Paradise Suites Isla Mujeres
Paradise Suites
Hotel Paradise Suites Hotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Hotel Isla Mujeres

Hotel Paradise Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 237 reviews
Rating 8 - Good. 48 out of 237 reviews
Rating 6 - Okay. 22 out of 237 reviews
Rating 4 - Poor. 16 out of 237 reviews
Rating 2 - Terrible. 10 out of 237 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to on site massage and perfectly appointed rooms with a fantastic outdoor area at each unit. It was an excellent stay!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the location was amazing, and the staff is outstanding.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and close to the beach.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

slavisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice quite place steps from the one of the most beautifull beaches. If I come back to Isla Mujeres will stay here again.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Fabiola

Liked: Staff & service
Disliked: Amenities
The rooms were a bit outdated, but for the price we paid it was acceptable. The property was very clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and staff were very friendly. The pool is small but clean. I would definitely return.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location steps from North Beach. Quiet, chill vibes on property. Very Zen. Staff are fantastic- thank you Alex and team. Clean rooms and grounds. Would def stay again
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The key to this place is it’s proximity to the beach, which is a two minute walk away. The pool area and courtyard as a whole provide a nice respite from the busy street outside. The rooms provide basic amenities, and the property is well cared for by an attentive staff. It’s a great value for the price.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the beach. Alex who runs the property is very attentive.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean, beautiful grounds, great pool
Stayed 1 night in Jan 2026
Verified

8/10 Good

Therese

Liked: Cleanliness, staff & service
Great location. Upkeep could be better the bathroom sink and shower head we’re very bad.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. 2 minute walk to the beach, restaurants all around. Once in hotel it is quite, clean, great air conditioning and HIT WATER fir a great shower after the beach. During my 9 day stay i had to work 5 days and thw wifi was always strong. I used the diningvtable as my workstation and this was perfect. I will be back for certain!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. Paradise Suites is a lovely hotel which offers tranquility, a great location and very helpful staff, especially Alex. The pool and grounds were relaxing and offer a great escape from the busy beach. We plan on a return trip!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Seth

Liked: Cleanliness, staff & service
Located across the street from Snappers. Staff was very nice, and kept up the grounds. This little place has potential but needs a refresh. Beds were comfy, AC worked well and had hot water in the shower. The pool was clean and in good condition and a nice touch the place. Con: The internet would not connect to WIFI and checking out was never made clear due to early checkout and language barrier. Overall I would return to this location...Place has potential
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything you need. Quite and secluded, full fridge and kitchen amenities.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cleaned daily. And the staff was excellent. Alex is a gem! The pool is really nice, and in excellent shape! It's not the Ritz, and doesn't claim to be the Ritz. You're small block from the beach, It's a great location, and right outside the hotel door, you have 2 excellent restaurants, and one amazing burger stand.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Stefani

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing stay! It is located right next to the beach and the Main Street with restaurants and shops. Friendly staff and great air conditioning unit. Would definitely stay again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff friendly i will stay again!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

lisa m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ac. Love this place.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem! A quiet, hidden paradise, steps up the road from Playa Norte, yet secluded from the business of the area. The room itself has air conditioner and a fan, a great bathroom, a water purifier, electric blackout blinds, and a sitting area on the patio. And they provide beach towels, which is a huge bonus. The pool is awesome to hang around in when you need a break from the beach. Many food options and tiendas super close by. Alex is a wonderful communicator who can answer all your questions. They are super flexible and have a wonderful staff. The value for money here is excellent. I would not hesitate to stay here again on my return visit. Thanks so much again Alex and Hotel Paradise Suites!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Staff & service
We paid an extremely reasonable price for a hotel that was a block from the beach. Alex the property manager was very helpful and accommodating. The pool was very relaxing and we were able to get some nice pics in it! Plenty of shops near by, and walking distance from EVERYTHING. We got a golf cart the first day but quickly realized we didn’t need it because everything was so close. Very nice and quick breakfast spot right next door. We loved being able to wake up, grab some breakfast, and then immediately head to the beach! Very pleasant experience. Just remember this is a very small island! So it came with its own challenges, at no fault to the hotel.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex made our stay great! Crazy that right in the midst of busy playa Norte you’d step into the property and instant serenity! Rooms were clean, spacious, and the location was unbeatable. Alex introduced us to the best food and friendly neighbors, and was there to help with anything we needed! We will be back!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay here and again it was fabulous. Steps away from North beach and within walking distance of downtown. We love it here because it’s quiet and peaceful and yet close to everything. Alex the manager is friendly and extremely helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
All was excellent
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES. The location is perfect for the main beach & room are spacious with kitchen.
Stayed 2 nights in Aug 2025