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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property

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Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

A poolside area with wicker furniture, a table, and a view of the ocean.
A reception area with a counter, a large potted plant, a hanging decorative piece, and a view of the outdoors.
A resort with multiple swimming pools, sun loungers, and palm trees.
A beach with clear water, palm trees, and a building with a thatched roof.
A beachside patio with lounge chairs, a bar, and a view of the ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬

Room options

View all photos for King with Hot Tub

A bathtub with water and rose petals, a stone wall, and a small stone structure.

King with Hot Tub

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Palm Garden View

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of palm trees through the window.

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Cozy Guest Room

A hotel room with a large bed, two bedside tables with lamps, a chair by the window, and a view of palm trees.

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Media Luna Apartment

An outdoor seating area with a view of the beach and ocean.

Media Luna Apartment

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Garden View

A spacious bedroom with a large bed, a canopy, a nightstand with a lamp, and a view of a balcony with a chair.

King Garden View

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Ocean Front

A hotel room with two beds, a balcony with a view of the ocean, and a ceiling fan.

Classic Ocean Front

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Ocean View

A bedroom with a four-poster bed, a ceiling fan, and two bedside lamps.

King Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Playa la Media Luna, Isla Mujeres

Along with an outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available once per stay.
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Playa la Media Luna, Isla Mujeres's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Guests have great things to say about the beach and the location
  • Just a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4 minutes by foot from North Beach
As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 325 out of 681 reviews
Rating 8 - Good. 228 out of 681 reviews
Rating 6 - Okay. 81 out of 681 reviews
Rating 4 - Poor. 30 out of 681 reviews
Rating 2 - Terrible. 17 out of 681 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and great location.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and had what we needed. You can’t beat the view! Nice quiet little spot away from the crowds
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Well maintained, great location. Nice relaxing place. Not a lot of amenities but if you’re looking for a great quiet location this is it. Only a short beach walk to Playa Norte. Staff weren’t overly friendly but we had no issues with anything so didn’t have the need for much interaction
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Paige

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, not very helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, central and quiet, and great communal amenities, pool, coffee, water. Wifi great, had a problem with the lock on my door and it was fixed straight away
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow hidden from the constant wind. Nice to get away from crowds.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and super close to North Beach. Lots of great dining options close by.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was clean, ample space and the air conditioning worked great. Only complaint about the room was it was tricky to get the water temperature to a good temp and the water pressure was non existent which made it difficult to rinse your hair. The pool area was very nice as well as the beach. All staff we encountered were very nice.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice beach.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice pool!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
So quiet and calm!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rodney

Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
The location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. Nice and quiet
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Ana Patricia Olenscki

Liked: Cleanliness
Disliked: Property conditions & facilities
The structure of this property is good, but it is definitely lacking in upkeep. The room was very spacious (king bed, garden view) but it needs maintenance: - The door to the room was peeling and the rubber sweep on the bottom was cracked, which made opening and closing the door difficult - The door to the mini fridge (in a cabinet) would scrape the floor every time we opened it and we had to lift it so as to not disturb the downstairs guests - The shower head needed cleaning, as it was half-clogged - The pool had tons of sand on the bottom, which didn't seem to be cleaned at all in the 5 days I was there. Location is good, close enough to the main strip but far enough to be quiet at night time. It was an ok stay. Not terrible, but I would not stay there again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Will for sure stay here again.
Stayed 5 nights in Aug 2024