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Hotel & Restaurant Bucaneros, Isla Mujeres

3.0 star property
VIP Access

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Photo gallery for Hotel & Restaurant Bucaneros, Isla Mujeres

Exterior
Family Room | City view
Courtyard
Junior Studio Suite, 2 Double Beds | View from room
Junior Studio Suite, 2 Double Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Hidalgo #11, between Madero and Abasolo, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪1 min walk‬
  • North Beach
    ‪3 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Studio Suite, Kitchenette

Junior Studio Suite, Kitchenette

Junior Studio Suite, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View

Classic Room, Courtyard View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 King Bed, City View

Comfort Double Room, 1 King Bed, City View

Comfort Double Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel & Restaurant Bucaneros, Isla Mujeres

Central hotel with a restaurant connected to a shopping center in Isla Mujeres
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hotel & Restaurant Bucaneros, Isla Mujeres offers 20 air-conditioned accommodations with safes and hair dryers. 24-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel & Restaurant Bucaneros, Isla Mujeres. During your stay, you'll be connected to a shopping center, and just a quick walk from Isla Mujeres Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Isla Mujeres Ferry Terminal and 5 minutes by foot from North Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Hotel & Restaurant Bucaneros, Isla Mujeres also features tour/ticket assistance, a garden, and coffee/tea in a common area.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel & Restaurant Bucaneros, Isla Mujeres has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 150

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 195 for adults and MXN 195 for children
  • Late check-out fee: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bucaneros
Bucaneros Isla Mujeres
Hotel Bucaneros
Hotel Bucaneros Isla Mujeres
Hotel Restaurant Bucaneros Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel
Hotel & Restaurant Bucaneros, Isla Mujeres Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel Isla Mujeres

Hotel & Restaurant Bucaneros, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 337 reviews
Rating 8 - Good. 125 out of 337 reviews
Rating 6 - Okay. 49 out of 337 reviews
Rating 4 - Poor. 13 out of 337 reviews
Rating 2 - Terrible. 7 out of 337 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!! Rooms were clean and comfortable. Great value for the price.
Stayed 7 nights in Feb 2025

10/10 Excellent

ANAND AJIT, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location, nice and clean rooms, lots of dining options around.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. My room was clean, had a nice ceiling fan, Roku TV ( that I did not use) and air conditioning worked well. Bathroom was clean. Did not use their breakfast option. Many restaurants and shopping right on the street. My room was quiet as it faced away from Hidalgo street. They offered to clean daily, but only had them in every other. Price was very good. I will definitely stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

Gregory Alan, Pensacola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was small it was big enough for us. There was a microwave in the room as well as a small refrigerator. There is a safe in the room where you enter your own code. Not much in the was of storage for clothes but we made due. There are steps both up and down so you should bring a nightlight. Our room was facing Hildage which made it pretty loud but we brought our own sound machine to help block it out. We would stay here again but request a room off of the Main Street.
Stayed 14 nights in Feb 2025

8/10 Good

Craig

Liked: Staff & service

I’m an average American who thought it was fine

One nights stay, nice experience right in the middle of everything. Hot shower, comfortable bed, AC was just fine. I would have appreciated an elevator just because of my age, narrow staircase for big Americans with luggage would stay here again for a night or two at the most.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and the location was close to everything.
Stayed 9 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Alexei

Stayed 3 nights in Feb 2025

10/10 Excellent

Diane, Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 12 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. Very clean room with large bathroom & shower area. Close to everything. 5 minute walk to playa centro & playa Norte. Will definitely stay there again in the future.
Stayed 3 nights in Feb 2025

8/10 Good

Parmeshta, SEATTLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a really nice little hotel. The rooms are compact but clean. No elevators so try to stay on the lower floors. During the rain, it can be a little slippery. No exhaust fans in the bathrooms so you have to keep a very tiny window open most of the time (which is mostly fine). You cannot use toilet paper and flush it down. You have to throw it in a very small garbage can which is too small. Location is excellent. The street is full of dining and shopping options that stay on and lit up till about 11PM. The beach is close by, but you cannot take hotel towels there so remember to take your own.
Stayed 3 nights in Dec 2024

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the room was very nice. No hot water for showering. And not a great location if like your sleep due to the partying in the streets below our room. If you stay up late and like the noise then this is a great place.
Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Stayed 1 night in Jun 2024

10/10 Excellent

Marysol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my children, absolutely loved this place. Location is convenient and close to everything. Staff were super nice.
Stayed 4 nights in May 2024

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was close to everything we wanted. Our shower leaked all over the bathroom every time we showered! The bubbler in the hallway didn’t give cold water. Was empty a couple times as well. We won’t stay here again.
Stayed 7 nights in Jul 2024

8/10 Good

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quaint hotel! Great location! Affordable and nice. Can walk anywhere anytime! The staff are super nice and very helpful!
Stayed 5 nights in May 2024

6/10 Okay

Esteban

Travelled with partner
Liked: Staff & service
Muy práctico, se encuentra sobre la calle principal de restaurantes, bares y souvenirs. La atención es cálida y amable. En auto sería un poco complicado más sin embargo la mayoría de los visitantes llega a pie directo desde el embarcadero. variedad de habitaciones.
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Clean, Good Service and Good Price

Have stayed here multiple times and always a good experience! Reservation and check in process is always smooth, incredibly friendly staff. Great location being right on Hidalgo.
Stayed 4 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Centro Isla Mujeres. Very convenient, quiet, very nice staff.
Stayed 8 nights in Mar 2024

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is super clean as well as the rooms. BEDS and PILLOWS were amazing to sleep in. Its right in city center which was super convenient. Hotel doesnt offer much in ways as amenities but you're not there for that! Had a cute room with a balcony which overlooked the main st and was great to people watch from above. I'd stay here again as a short term or even maybe a week. The only issue I had was they only accepted Mexican Pesos, so make sure you're prepared for that; Credit Cards nor American monies accepted. :)
Stayed 1 night in Mar 2024

8/10 Good

Carmen

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is in a great location, however, you. get all the street noise and lighting at night. Shops and restaurants close at 11 pm so bring ear plugs and sleep mask if you want to sleep well.
Stayed 2 nights in Feb 2024

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
so small room (nothing compare to the photos). smell so bad. never go back there again
Stayed 2 nights in Feb 2024

8/10 Good

Carol

Great location. Walking distance to playa north and ferry terminal. Right in the restaurant area
Stayed 2 nights in Feb 2024