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Hotel Secreto

4.0 star property

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Photo gallery for Hotel Secreto

Beach/ocean view
Lobby sitting area
On the beach
Aerial view
Executive -Fourth Floor king

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Sección Lote 11, Isla Mujeres, QROO, 77400
  • Place, beach near Centro
    ‪2 min walk‬
  • Place, Parador Fotográfico
    ‪2 min walk‬
  • Place, North Beach
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for Deluxe -Second & Third Floor King

Premium bedding, in-room safe, individually furnished, desk

Deluxe -Second & Third Floor King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive -Fourth Floor king

Executive -Fourth Floor king

Executive -Fourth Floor king

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior- Ground Floor King

Premium bedding, in-room safe, individually furnished, desk

Superior- Ground Floor King

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Secreto

Spend the day relaxing on the beach or pampering yourself at Hotel Secreto's full-service spa.
Hotel Secreto offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. This Isla Mujeres hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has couples treatment room(s). Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Secreto. During your stay, you're just a quick walk from North Beach. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from North Beach and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Hotel Secreto offers its guests a full-service spa, an outdoor pool, and a fitness center. WiFi is free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Secreto. Free self parking is available.

This 4-star Isla Mujeres hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Secreto Isla Mujeres
Secreto Isla Mujeres
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Secreto Hotel
Hotel Secreto Isla Mujeres
Hotel Secreto Hotel Isla Mujeres

Hotel Secreto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 339 reviews
Rating 8 - Good. 32 out of 339 reviews
Rating 6 - Okay. 7 out of 339 reviews
Rating 4 - Poor. 5 out of 339 reviews
Rating 2 - Terrible. 2 out of 339 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Loved rooftop bar, staff were great, was afraid because there were a few reviews where they said
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness
Disliked: Amenities
Beach rocky, hotel good for price. Room comfortable and quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Irit

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Beautiful property.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place great service and great food in the area.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel
Stayed 5 nights in Jun 2024
Verified

8/10 Good

EUNJUNG

Liked: Cleanliness, staff & service
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ma, Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Gregory Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly! Hotel was very clean and comfortable!
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Stayed 3 nights in May 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to North Beach, clean, beautiful property.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Stayed 6 nights in Mar 2024
Verified

6/10 Okay

Dong

Liked: Cleanliness, amenities
The staff were friendly, but it seems the furnitures need some upgrades. The mirror table in our room looks ages ago, and maybe the pint too. Also, we killed 30+ mosquitoes in our room in 24hours. The house keeping came for the cleaning the next day but still leave the door open although we specially told the front desk please keep the door closed to prevent mosquitoes. The location of the hotel is great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location! Comfortable beds and amazing views.
Stayed 2 nights in Mar 2024