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Hotel Tankah

2.5 star property

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Photo gallery for Hotel Tankah

Property entrance
Exterior
Exterior detail
Private kitchen
Exterior detail

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
AVENIDA TANKAH 69 Y 70, SM 24 MZ 3, Cancun, QROO, 77500
  • Place, Mercado 28
    ‪2 min walk‬
  • Place, Plaza 28
    ‪8 min walk‬
  • Place, Las Palapas Park
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Tankah

Along with a 24-hour front desk, this hotel has a hair salon and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Tankah offers 20 air-conditioned accommodations with complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
During your stay at Hotel Tankah, you're just a quick walk from Mercado 28. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Just a 4-minute drive from Plaza Las Americas and a few minutes from Cancun Mall
As a guest of Hotel Tankah, you'll find a hair salon and a front-desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cancun hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Tankah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Tankah Cancun
Hotel Tankah
Tankah Cancun
Tankah Hotel Cancun
Hotel Tankah Hotel
Tankah Hotel Cancun
Hotel Tankah Cancun
Hotel Tankah Hotel Cancun

Hotel Tankah Reviews

Reviews

6.8
Rating 10 - Excellent. 17 out of 73 reviews
Rating 8 - Good. 18 out of 73 reviews
Rating 6 - Okay. 20 out of 73 reviews
Rating 4 - Poor. 10 out of 73 reviews
Rating 2 - Terrible. 8 out of 73 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

leonard

Liked: Cleanliness
Disliked: Amenities
room of itself, just fine but don't expect anything more than that
Stayed 2 nights in Nov 2025

10/10 Excellent

Zhonglian, Canton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes it.
Stayed 10 nights in Oct 2025

2/10 Terrible

Juan

Stayed 1 night in Jun 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Tks
Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location by Mercado 28. Hotel is very clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended at all!!! Just rented for 30 minutes for a quick shower before my flight took 30 minutes just to check in even though the hotel was empty staff is not trained at all dont know simple process of check in im not picky at all but one of the worst checking process and gave me a room with out ac (got moved to one that did) not hot water!!
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fine for the price - clean, bed, bathroom, air con (once I was given the remote). It was exactly as advertised.
Stayed 2 nights in Nov 2022

4/10 Poor

Deni

Disliked: Staff & service, property conditions & facilities, room comfort

Not worst to stay

It was cheap to stay, buy i stayed 5 day and 4 nights, but staff didn't clean the room during stay. They were unfriendly, and wifi is really bad. Hotel is located in downtown. However, I will pay extra money to stay in a better hotel.
Stayed 4 nights in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Only stay if on a tight budget!

This hotel is ok if you are trying to stick with a budget and location was good as near to Ado station and Mercado 28 but you must be prepared for neighbours having a party next door, incredibly loud and old air conditioning units (although they do cool down, but only have an off and on switch that we could see), the toilet seat not being attached, and terrible wifi. The cleaning was acceptable but a dead mosquito and hair was still left in the shower, and under the bed was filthy! Lastly they look the doors at night to the entrance and you need to ring a bell to get in. We were woken up during the night to someone ringing the bell for about 10 minutes as quite clearly the receptionist had fallen asleep.
Stayed 2 nights in Dec 2021

10/10 Excellent

Chun Mei

Travelled with family
Liked: Cleanliness, staff & service
Good location
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Close to everything. The staff were friendly and helpful. The room was older but clean.
Stayed 1 night in Jan 2020

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Tankah is a charming surprise.

Had family business. I am quite amazed how centrally located this hotel is. Every time we went looking for something we found it within a few blocks up to 5 minutes. No exceptions! Restaurants and tourist items. Convenience stores. Banks. Peso/dollar change. Pharmacy. All in the same block. They have locked gated parking. They knock on ur door for wakeup calls. Been before...will be back. No pool. No vending. No refrig or microwave. But at $25...you can't beat it.
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
The staff is really friendly and helpful, the room was clean and comfortable.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel Tankah is a great value for staying in downtown Cancun. The room was clean and safe. It is about a 10 minute walk to the ADO bustop with bags. On check in the front desk was deserted. It took me 15 minutes to scrounge up someont to check me in. If you don't mind hiccups like that, Tankah is fine for those passing through.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

OK for a night in transit

Taciturn front desk had no record of my reservation. I got an adequate room: economical, clean & safe. A bit of a hoof from Av Tulum/ADO:15mins with bags. If you stay get a room in back for quiet.
Stayed 1 night in Dec 2017

8/10 Good

adam, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel itself was really nice. The staff were really friendly and helpful, the room was spacious, the a/c kept the room nice and cool. It's right across the street from a huge market with tons of great food and shopping and the WalMart and bus stop are only about a 10 minute walk. The only negative thing about my stay here was that one night when I came back from the beach there were (no exaggeration) about 50 federal police officers with heavy machine guns in the lobby and outside the front door. They were moving equipment from one of the rooms out to their vehicles until about 3am and it made a lot or noise so i didn't get much sleep. The hotel staff didn't seem to have much to say about it either so it left me a little confused. Otherwise, it was a really nice hotel.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Basic hotel downtown.

Rustic, basic but clean. Good location if you want to stay downtown. Have stayed in better hotels in mexico for less but maybe this is what you get here. Nothing unpleasant but aircon very noisy, feels quite dark, Windows but can't see out. Having said that it's clean and fuctional, not for hanging out in but if you just using it to sleep it's o.k..

10/10 Excellent

Ellimanelliman

Liked: Cleanliness, staff & service, room comfort

Comfy cheap stay

This place has the basics. Nothing fancy, but very nice accommodations. Heart of downtown cancun you can catch a bus to many of the near by attractions

4/10 Poor

OZ traveller 3

Liked: Staff & service
Disliked: Room comfort

economy place

The best for the price. AC kinda loud. Sorry, no English.

4/10 Poor

vantine8665

Disliked: Room comfort

Basic Room For a Night

I stayed here overnight to catch a connecting flight the following day. The hotel is right across the street from Mercado 28, which is an ok place to look at touristy trinkets, or get a quick bite. Not far from bus station and El Centro, and close to some inexpensive restaurants. Its cheap, old, beds are semi comfortable, room smells a little musty, biut relatively clean. A/C worked well, but showers were tepid at best. I would say good for a night or two at most. Other better options for same or a little more money. But it's an acceptable option.