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Hyatt Place Cancun Airport

3.5 star property

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Photo gallery for Hyatt Place Cancun Airport

Restaurant
View from room
Outdoor pool
Room, 2 Queen Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪5 min drive‬
  • Place, Moon Palace Golf Club
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mangrove View)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Fairfield Inn & Suites by Marriott Cancun Airport
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, 3,530 reviews
The price is €99
includes taxes & fees
1 Mar - 2 Mar
Fairfield Inn & Suites by Marriott Cancun Airport

About this property

Hyatt Place Cancun Airport

Hotel in Cancun with a 24-hour fitness center and a coffee shop
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Cancun Airport offers 156 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Hyatt Place Cancun Airport, you'll be close to Moon Palace Golf Club. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Xoximilco and 9 minutes from Moon Palace Golf Club
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Cancun Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 2 meeting rooms available. Hyatt Place Cancun Airport also features tour/ticket assistance, laundry facilities, and an elevator. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Cancun hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.
Hyatt Place Cancun Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.03 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hyatt Place Cancun Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Place Cancun Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 216 out of 340 reviews
Rating 8 - Good. 55 out of 340 reviews
Rating 6 - Okay. 33 out of 340 reviews
Rating 4 - Poor. 15 out of 340 reviews
Rating 2 - Terrible. 21 out of 340 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near the airport with comfortable rooms
Stayed 1 night in Feb 2026

8/10 Good

Madjid

Liked: Cleanliness, staff & service, amenities
Clean and quite and near airport
Stayed 1 night in Feb 2026

10/10 Excellent

john

Liked: Cleanliness, amenities
Room was nice and clean
Stayed 1 night in Jan 2026

4/10 Poor

Hannah

Liked: Cleanliness
Disliked: Amenities
Airport shuttle never arrived and when I called the hotel no one answered. Had to pay 70USD for taxi! The hotel offered me a boxed lunch and a non alcoholic beverage as a form of compensation. The restaurant and bar were out of multiple items and would not accept USD or charge to room.
Stayed 1 night in Jan 2026

6/10 Okay

Rob

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was in decent condition. Front desk staff were very friendly and helpful. The bar staff were beyond horrible. They had no wine, hardly any alcohol and took over 30 minutes to get anything to drink.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Very clean room with great breakfast. We arrived almost at midnight but it was very convenient being close to the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean. Staff was friendly and helpful!
Stayed 1 night in Jan 2026

8/10 Good

Marlaina

Liked: Cleanliness, staff & service, amenities
Very clean and modern. Definitely a step off point hotel. It was perfect for one night before heading home. The breakfast was a little disorganized and not fully thought out as far as organization and choices.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Friendly staff, clean and modern rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Near airport. Good food. Next to a gas station for snacks. Secure elevator. Have to use card to access floor
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Clean safe quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel. Great staff. Good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones muy limpias, el servicio Excelente, la atención del front desk excepcional. Muy buena experiencia
Stayed 1 night in Jan 2026

8/10 Good

james

Liked: Cleanliness, staff & service, amenities
Very nice room. Staff attentive.
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable. Restaurants very nice. Staff helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, no complaints
Stayed 2 nights in Jan 2026

6/10 Okay

Dana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel, room was clean and modern, walls were thin. We had a leak in our bathroom from the toilet in the room above. The shuttle was fully booked and hard to get on for our group of 4. Ended up just taking and Uber for $10. The promotional credit I received at booking for their snack bar/store was never offered to us. Complimentary Breakfast had great options.
Stayed 1 night in Jan 2026

8/10 Good

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and breakfast was nice. Check in was slow and there were no bottles of water in the room as promised. We asked the front desk for some but was told only housekeeping had them.
Stayed 1 night in Jan 2026

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, new, clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room was spotless. The staff was nice.
Stayed 1 night in Jan 2026

6/10 Okay

Carlos

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was not great. Waiter couldn’t speak English when we went for dinner. Shuttle to airport was not reserved properly.
Stayed 1 night in Jan 2026

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes. Highly efficient and courteous staff. Welcoming front desk. Helpful security. Will definitely return
Stayed 2 nights in Jan 2026

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness
Bar employees seemed to be confused. Not a great selection of alcohol. Room and reception were good.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new. Curteous staff.
Stayed 1 night in Jan 2026