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Hyatt Place Cancun Airport

3.5 star property

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Photo gallery for Hyatt Place Cancun Airport

Breakfast area
Lobby
Room, 2 Queen Beds
Bar (on property)
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪6 min drive‬
  • Place, Moon Palace Golf Club
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(72 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Place Cancun Airport

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Cancun Airport offers 156 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at Hyatt Place Cancun Airport, you'll be close to Moon Palace Golf Club. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Xoximilco and 9 minutes from Moon Palace Golf Club
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Cancun Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. The business-friendly Hyatt Place Cancun Airport also features tour/ticket assistance, laundry facilities, and an elevator. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Cancun hotel is smoke free.

Hyatt Place Cancun Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hyatt Place Cancun Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Place Cancun Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 895 out of 1184 reviews
Rating 8 - Good. 160 out of 1184 reviews
Rating 6 - Okay. 61 out of 1184 reviews
Rating 4 - Poor. 28 out of 1184 reviews
Rating 2 - Terrible. 40 out of 1184 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very close to airport!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean rooms, nice breakfast, hospitable staff; highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice , breakfast was good 10/10 stay overall.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lori-anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and great staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rocio

Very nice hotel and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, very clean, friendly staff, the breakfast is good,definitely stay there again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to airport, perfect for overnight stays before heading to resort
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Parth Snehalkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property for a relaxing stay. I really appreciate the staff for easy checkin and assisting in my stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean- great staff
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the airport
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the cancun airport, comfy beds, what you would expect from a Hyatt!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

subba Rao

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities
Great place to stay. Very comfortable beds. Friendly staff and the hotel overall was clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great clean comfy 1 night stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and staff was very helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, an amazing place friendly staff clean and will be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Clean room, newer hotel, nice to have a restaurant on site.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Clean, large room and great buffet breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay before an early flight, clean , it feels new, and the breakfast included was good. Check in and out was easy and staff was nice !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ARLEX Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and helpful, hotel was nice and clean!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

doron

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for an airport sleepover, clean, great modern design.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gunasekaran

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has provided great service and amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Esmerelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy stay! Fairly new hotel
Stayed 1 night in Mar 2026