Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

4.5 star property
VIP Access

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, white sand, free beach shuttle, beach umbrellas
Property video
Private beach nearby, white sand, free beach shuttle, beach umbrellas
Beach bar
Vantage Club Master Suite Bay View King Bed | Lake view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Boulevard Kukulcan Km.16.5 Lotes 56-A-1 y 56-A-2, Segunda Etapa Turística, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪9 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Vantage Club Junior Suite Bay View Double Bed

  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Vantage Club Jr Suite Golf & Ocean View Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Vantage Club Corner Suite Bay View King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(3 reviews)
  • Golf view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Bay View King Bed

  • Lagoon view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Master Suite Golf & Ocean View King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vantage Club Premium Suite Golf & Ocean View King Bed

  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vivid Suite

  • Golf view
  • 341 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View Double Bed

7.4 out of 10
Good
(3 reviews)
  • Golf view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Deluxe Suite Golf View King Bed

8.8 out of 10
Excellent
(31 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Golf view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Jr. Suite Golf View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Golf view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Adults-only property with 4 restaurants and 3 outdoor pools
Along with 4 restaurants, this smoke-free property has 3 outdoor pools and 6 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Other amenities include 2 swim-up bars, a 24-hour fitness center, and a beach bar. Change of towels is available on request.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 387 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Our customers tell us they can't get enough of the helpful staff at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • Enjoy Italian cuisine at Aglio, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Services include a lifeguard on site, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, yoga classes, and Pilates classes
  • Steps from Iberostar Cancun Golf Course and 7 minutes by foot from Delfines Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 4628 square feet (430 square meters) and includes a conference center. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Aglio - This restaurant specializes in Italian cuisine and serves dinner only.
Oishii - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galeria International - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Dalia - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Dalia
  • Galeria International
  • Mediterraneo
  • Oishii

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pickleball courts
  • 3 outdoor pools
  • Golf carts
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pilates classes
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Conference centre (4,628 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1353 out of 2013 reviews
Rating 8 - Good. 354 out of 2013 reviews
Rating 6 - Okay. 164 out of 2013 reviews
Rating 4 - Poor. 71 out of 2013 reviews
Rating 2 - Terrible. 71 out of 2013 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love staying at hyatts because its so consistant and the food is very good. At this particular hyatt i had a different experience. While some of the staff were phenomenal, others were rude and dismissive. At one of the hotels night functions we were told by a staff member we needed a reservation to attend. Then later went to front desk to ask about it and told it was open to all. Some of the restaurants were closed during our stay and typically room service is 24 hours, which it was not. At times it felt understaffed. The food we did have was very good. Room was nice but did not have a fan for the bathroom or toilet room.
Stayed 7 nights in Oct 2025

10/10 Excellent

Nadeja

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely breathtaking! The staff was kind, attentive and funny. They engaged very well and the entire experience was great. We are already planning to come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsay Brooke

Stayed 4 nights in Oct 2025

10/10 Excellent

Flor J.

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and good air conditioning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected a vantage room and it was well worth it. We had access to the rooftop and more selection of restaurants. Very friendly staff and we had would come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING EXPERIENCE FOR A BAECATION
Stayed 3 nights in Jul 2025

10/10 Excellent

Shabnam

Stayed 4 nights in Oct 2025

10/10 Excellent

janne

Stayed 3 nights in Oct 2025

10/10 Excellent

Jiabei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! I love how new the hotel is!
Stayed 6 nights in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Drahcir W

Stayed 4 nights in Sep 2025

10/10 Excellent

Lexi Brooke

Stayed 3 nights in Oct 2025

4/10 Poor

Jaryn Alexandra

Travelled with partner
Disliked: Amenities, property conditions & facilities
THE FOOD WAS TERRIBLE. EVERY MEAL. some workers were nice with good service (housekeeping beach club and cop pool) but dinner restaurant service was awful. took 3 hours for dinner. kept forgetting our ordered and asked what i wanted to drink 4 times…. japanese restaurant was the worst food i’ve ever had.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sky

Stayed 4 nights in Oct 2025

2/10 Terrible

Pei Hsuan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I booked 2 rooms with vip access, when we checked in, only one of us had vip access, even when we showed the staff our receipts which it states VIP access included, they refused to honor what we paid for.
Stayed 4 nights in Oct 2025

10/10 Excellent

emanuel alexander

Stayed 7 nights in Oct 2025

10/10 Excellent

Rhaegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is all it says and more if your thinking about going Gooooo
Stayed 2 nights in Oct 2025

10/10 Excellent

Sydney Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly. The food was delicious. Room was very spacious and quiet.
Stayed 4 nights in Oct 2025

6/10 Okay

Brenda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Clean room but room was not what i expected from photos or what I paid for. The Staff wasn’t as friendly as i’ve expected. The $200 credit was not used and the staff was not helpful with using the credit. The food, lunch especially was great. Service overall was not great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Minh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes!
Stayed 4 nights in Oct 2025

2/10 Terrible

Wenjuan

Stayed 2 nights in Oct 2025

10/10 Excellent

Shelbie

Stayed 5 nights in Aug 2025

10/10 Excellent

Sair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-inclusive with great food!
Stayed 3 nights in Sep 2025

6/10 Okay

Kristi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed in September 2025. The hotel room was spacious but had a bit of an odor when we first arrived( I think we adjusted to it after a while)
Stayed 4 nights in Sep 2025