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Imperial las Perlas

3.0 star property

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Photo gallery for Imperial las Perlas

Aerial view
Outdoor pool, pool umbrellas
Outdoor treatment area
View from property
Outdoor pool, pool umbrellas

Reviews

6.0 out of 10

Popular amenities

  • On private beach
  • Bar
  • All-inclusive
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Kukulc n Km. 2.5, Cancun, ROO, 77500
  • Aquaworld
    ‪11 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | Living room

Standard Room

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Imperial las Perlas

On private beach with outdoor pool, near La Isla Shopping Mall
At Imperial las Perlas, hit the private beach, relax by an outdoor pool, or spend the day at a marina.
Imperial las Perlas offers 118 accommodations with complimentary toiletries. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Imperial las Perlas, you'll be within walking distance of La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy international cuisine at La Palapa, a family restaurant with a beachfront location
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, volleyball, and a playground
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Local-area shuttle service available
Imperial las Perlas is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Imperial las Perlas like a marina, an outdoor pool, and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
La Palapa - This beachfront family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: MXN 150 per person
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Palapa

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool umbrellas
  • Terrace

Spa

  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately MXN 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Imperial las Perlas
Imperial las Perlas Cancun
Imperial las Perlas Hotel
Imperial las Perlas Hotel Cancun
Hotel Imperial Las Perlas
Imperial Las Perlas Cancun Mexico
Imperial Perlas Cancun
Imperial Las Perlas Resort Cancun
Imperial Las Perlas Resort
Imperial las Perlas Hotel
Imperial las Perlas Cancun
Imperial las Perlas Hotel Cancun

Imperial las Perlas Reviews

Reviews

6.0
Rating 10 - Excellent. 97 out of 681 reviews
Rating 8 - Good. 155 out of 681 reviews
Rating 6 - Okay. 194 out of 681 reviews
Rating 4 - Poor. 119 out of 681 reviews
Rating 2 - Terrible. 116 out of 681 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Yong

Liked: Cleanliness, staff & service, amenities
Staff are really good. Food is decent
Stayed 2 nights in Jan 2025

6/10 Okay

Alexandra

Stayed 7 nights in Jan 2025

2/10 Terrible

priscilla Jeannette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Ken Gordon

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Food said to be different everyday was the same all week. For all 3 meal. 5:30am cleaners start making noises in hall way on main floor. No fridge.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

Darren

Liked: Staff & service
Disliked: Amenities
The staff was very nice. The facility can use some repairs.
Stayed 4 nights in Jan 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 3 nights in Jan 2025

6/10 Okay

Matthew

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not bad for a few days but not a family spot for kids
Stayed 3 nights in Jan 2025

8/10 Good

Sharon Lynn

Travelled with family and small children
Liked: Staff & service
Food was good. Different every night. Staff very friendly.
Stayed 7 nights in Jan 2025

2/10 Terrible

James, zalma

Disliked: Cleanliness, amenities, property conditions & facilities
w Well just got back from a the stay at this hotel 7 day and 6 nights and I been to serval resort there .So let start it’s not near anything Expedia say it’s located too . Make sure to google map the address if staying here .location is right in front of the Cancun sailing dock they are a great company for a day out to the island the only draw back is every day 100 people come right by you on the beach and the thing it brings all the people selling items pretty well morning and evening. The beach is always covered in seaweed as as far as swimming you will have to walk down to a better part of the beach . The hotel is run down needs work . The beds are as hard as a rock this place needs lots of upkeep. The only thing good it does have good hot water but that about it . Then let’s talk about the food it’s ok but very basic and most of the time it is cold and I won’t say most kids wouldn’t eat what they served.The staff is pretty friendly and the bar is ok so I a summary I say it’s cheap but it’s in no way a 6/10 so when traveling u get what you pay for . I did read the reviews on here before so I thought I’d give a shot but most of bad reviews were on the money. For adults and and don’t minds a hard bed and not picky about food it will work for the price and u can now use uber down there now so have safe travels tell next review
Stayed 6 nights in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 9 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Very attentive staff! Our return will be soon!
Stayed 5 nights in Jan 2025

6/10 Okay

yanick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Personnel is really friendly food for breakfast is average for lunch is the same for the whole week and for diner is ok
Stayed 7 nights in Jan 2025

2/10 Terrible

NAZMA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, Environment & Restaurant
Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Stayed 1 night in Dec 2024

2/10 Terrible

seyed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To dirty, they ripped me off for extra money socal "enviroment charge"!, food was terrible, same food served for day long and the left over used for following day.. not to mention the floten bathroom.
Stayed 8 nights in Dec 2024

4/10 Poor

Ruslan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They definitely need renovation
Stayed 7 nights in Dec 2024

2/10 Terrible

Kiem

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is dirty. Mold in the bathroom. The shower head is weak. Leaky faucet. The bathroom sink is dirty and very moldy.
Stayed 7 nights in Dec 2024

4/10 Poor

Chad

Liked: Staff & service
Disliked: Property conditions & facilities
I booked All Inclusive. The Hotel clerk said I did not and to call the booking site to fix it. I did and they said they would fix it but they did not. They put me in a room close to the very noisy street.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, distance to activities,
Stayed 5 nights in Dec 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Tyler, Philadelphia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Not a fan of the dirty stone floors (I recommend wearing some sort of sandals or flip flops in the rooms). The shower/toilet area is too small. No de-humidifier in there. But otherwise the staff is great and friendly. Most speak English well. And All-inclusive is worth the price! Local bus stops right by the hotel. They have their own catamaran service to Isla Mujeres.
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer Lynn

Stayed 6 nights in Dec 2024

2/10 Terrible

Samira

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whose one. I would not recommend to anybody. Food cold and seme all the time. Rooms fool of mold terrible terrible. False advertisement on the site. TERRIBLE Only good is the workers
Stayed 5 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the poor reviews, I really enjoyed my time at this resort. The staff was friendly and prompt. Excursions are right in front of the resort. Even though the beach front property is a pretty much a shipyard, you can walk down to some really pristene beach areas. Ultimately, you get what you pay for and this 3 star hotel was just perfect for my solo holiday in Mexico.
Stayed 5 nights in Dec 2024