19 Dec 2021 by Gerencia general
Lieber Gaetano, Wir bedauern diese Situation sehr und können sicher sein, dass Ihre Kommentare an unser Team weitergegeben wurden, damit wir an unseren Möglichkeiten arbeiten können. Wir freuen uns über Ihre Kommentare, da sie uns helfen, unseren Service zu verbessern. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sind. Wir hoffen, Sie in Zukunft wieder zu empfangen. Mit freundlichen Grüße
A private beach is featured. Krystal Urban Cancun & Beach Club offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and 9 meeting rooms. The business-friendly Krystal Urban Cancun & Beach Club also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available. This 3.5-star Cancun hotel is smoke free.
Self parking (surcharge)
Krystal Urban Cancun & Beach Club offers 246 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Restaurante Aquamarina – On-site restaurant.
Lobby y Sushi Bar – This bar specialises in sushi. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
