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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Exterior
On the beach, beach cabanas, sun-loungers, beach umbrellas
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Suite (PARADISE CHILL OUT ) | Living area
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

View in a map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

9.2 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

1 bedroom, premium bedding, down duvets, free minibar

Paradise Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(72 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (PARADISE CHILL OUT )

Suite (PARADISE CHILL OUT )

Suite (PARADISE CHILL OUT )

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's great beach location. During your stay, you're just a quick walk from Petempich Bay. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at The Beach House, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to aromatherapy, detox wraps, or manicures and pedicures at the spa
  • Services include free babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, volleyball, and fitness classes
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • 13 minutes by car from Puerto Morelos Town Square and 14 minutes from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a garden. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Lifeguards
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Reviews

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

8.6

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 1022 reviews
Rating 8 - Good. 199 out of 1022 reviews
Rating 6 - Okay. 107 out of 1022 reviews
Rating 4 - Poor. 43 out of 1022 reviews
Rating 2 - Terrible. 52 out of 1022 reviews

Reviews

10/10 Excellent

Mackenzie

Stayed 5 nights in Jun 2025

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
The food was very good at this location. The vibes are very unique and nice. The hotel does a great job by hosting nice activities during the day and night. Highly recommend, would come back to it again
Stayed 7 nights in Jun 2025

10/10 Excellent

Rylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay here. The resort was beautiful, small, and quiet. The food was unimpressive, but it was all included, so we can’t complain. The room upgrade they offered us was too expensive, and I wouldn’t do it again the future. I would stay here again though. Overall, it’s a beautiful property!
Stayed 6 nights in Jun 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent All Inclusive Resort. The staff was very professional and welcoming. Food options were great and always fresh. Drinks were tasty and there’s always something to do.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose, Brooklyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff Had a great time Bartender Marcus and one of the workers Itzel so friendly as everyone else we had a blast
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauryn N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a blast!!! The resort is beautiful and the staff is so nice and welcoming
Stayed 7 nights in Jun 2025

6/10 Okay

Michelle

Liked: Property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Magda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved it! But food is not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sherry

Stayed 5 nights in Jun 2025

8/10 Good

Kiana Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Small, quiet and relaxing resort! Stayed for 5 nights and that was perfect, wouldn’t have wanted to stay any longer as there are only a few places to eat and there wasn’t much more to experience. Food was good. Cold shower water was not ideal. Stinky seaweed on the beach (I know not much can be done about this). I would call this to be a 3.5 star resort
Stayed 5 nights in May 2025

6/10 Okay

Dustin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was our 6th visit in last couple years, and our last. Too many little Changes and issues that now stacked up make this very average stay. Whether be the limited items in joes merchant (no more American candies and chips, no Diet Coke just less). Or when Rita’s had no steak shrimp or fish, or the BBQ prime cuts steak night that never occurred and no one had a clue when asked and showed their app promo as to why. The garbage left on top of a can on the beach for an entire day, or the lack of servers taking drinks orders but had 6 ladies selling massages. My room service order of ham turkey club that arrived as ham and fried egg, and less room service options (no drinks like sodas). Changed beer distributor so lost Tecate beer. Each item not a huge deal just too many that we won’t come back. And 6 visits no staff seemed to care, most looked Away when passing. As if a new owner manager is in place and not for the better. If they maintain this I would hope the rates would drop as what is now offered and delivered is below what they lost the rooms for. Adding one image to show again little thing as on website menu they cannot even spell lobster properly (lonster).
Stayed 3 nights in May 2025

10/10 Excellent

Daron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Teresa Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The layout of the property was lovely. The rooms all had verandas which offered a beach view or a pool view. The rooms are decorated with beach themes. It is family friendly. The employees are very friendly, attentive and helpful. We enjoyed the smoothie bar and the various restaurants. Our favorite was the taco bar.
View of the resort from the palapa
We enjoyed swimming off the deck of the palapa
Barbecue on the beach
Stayed 5 nights in May 2025

4/10 Poor

Teodora

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Venessa, orlando

Stayed 3 nights in May 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Help was great. Room was great . They just have to have beach house restaurant open every night for dinner. .I personally don't like eating buffet on the beach waiters and bar staff was top notch.
Stayed 7 nights in May 2025

8/10 Good

Farzan

Stayed 3 nights in Apr 2025

10/10 Excellent

lindsey

Stayed 4 nights in May 2025

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. It was beautiful. Need more adult only activities.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time and will be back!
Stayed 3 nights in May 2025

6/10 Okay

Gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food needs to be improved. Too inconsistent. The staff is incredible. Please get rid of seaweed earlier in the day. Better snacks for the room not enough selection.
Stayed 7 nights in Apr 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 5 nights in May 2025

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandra Lynn

Stayed 7 nights in Apr 2025

10/10 Excellent

Ibukun Faderera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. My family and I had amazing time.
Stayed 5 nights in Apr 2025