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Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All

Property class: 5 and above
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All

A beach with rows of wooden cabanas and lounge chairs along the shore.
A spacious lobby with a high thatched ceiling, a central art installation, and a floor with a compass design.
An aerial view of a resort with multiple buildings, a beach, and a swimming pool area.
A thatched-roof bar with a circular seating area, surrounded by palm trees and a pool.
A pool area with palm trees, a lounge chair, and a view of the sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    â€Ș6 min walk‬
  • Place, Puerto Morelos Beach
    â€Ș14 min drive‬
  • Place, Puerto Morelos Town Square
    â€Ș19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Swim Up Paradise)

A pool area with a wooden table and chairs, a blue bridge, and a view of a building with blue and white walls.

Suite (Swim Up Paradise)

8.8 out of 10
Excellent
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (Paradise)

A neatly arranged hotel room with a large bed, a bench, a small table with a basket, and a view of a beach through a window.

Room (Paradise)

9.2 out of 10
Wonderful
(79 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Paradise Suite

A hotel room with a bed, a painting of a beach scene, and two wall-mounted lamps.

Paradise Suite

9.6 out of 10
Exceptional
(42 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Paradise)

A hotel room with a large bed, a painting of a beach scene, a lamp, and a small table.

Junior Suite (Paradise)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite (Swim Up Paradise)

A pool area with a wooden table and chairs, a blue bridge, and a view of a building with blue and white walls.

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Paradise Junior Suite

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, Ocean View (Paradise)

A resort with a pathway lined with palm trees, a pool area with blue chairs, and a sign reading "Changer in Aji."

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(85 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (PARADISE CHILL OUT )

A hotel room with a bed, two wall-mounted lamps, a flat-screen TV, and two paintings.

Suite (PARADISE CHILL OUT )

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite with Sea View

Premium bedding, down duvets, free minibar, in-room safe

Suite with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite with internal view

Premium bedding, down duvets, free minibar, in-room safe

Suite with internal view

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All

Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All's great beach location. During your stay, you're just a quick walk from Petempich Bay. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at The Beach House, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to aromatherapy, detox wraps, or manicures and pedicures at the spa
  • Services include free babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, volleyball, and fitness classes
  • Guests have great things to say about the overall condition of the property and the clean accommodations
  • 13 minutes by car from Puerto Morelos Town Square and 14 minutes from Puerto Morelos Beach
Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a garden. Self parking and valet parking are free.

This 5-star Puerto Morelos property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ă  la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 011-007-000068/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera CancĂșn - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 564 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erica Brynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing and the resort is clean. We loved our stay.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the food, the location and the cleanliness of the resort is 5 star. Highly recommend this resort. We will definitely be back
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super family friendly. We had a 7 month old and we received so much support and accommodations. Would definitely go back.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort. Friendly staff, clean , beautiful rooms, delicious food. It was helpful to have someone at the front who helped us book trips for our stay ( Tulum, Cenote, swimming with turtles etc)
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire resort was well maintained throughout the day. Nightly beach activities were wonderful and staff was very attentive.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and was cleaned and restocked daily. The staff were very helpful and friendly. The spa was the best I’ve ever been too. Everything is always clean and the food is delicious. The drinks are even better!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing, it was my second trip here. We booked a king
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, area is kept clean.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet. Most of the staff was very friendly and helpful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Smaller resort. Beautiful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful most relaxing
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. The food was very good as well. We enjoyed our stay and will be back for sure. Great place for relaxing and unwinding
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Great property- we enjoyed our stay!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Rozalyn Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, Loved that it was a smaller resort and very clean :)
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Wendy Leeann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice! Off the beaten path a bit. We took an Uber into Cancun one night for dinner. Very quiet and relaxing.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff lovely food options.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the food, rooms were amazing
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and restaurants were amazing. It was super clean. I loved it.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and willing to get anything you wanted. Very clean and well maintained
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness
Clean rooms , staff were great ! Excellent food options. Heat pumps in rooms & 24/7 room service.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

meho

Liked: Cleanliness, property conditions & facilities
Great hotel and restaurants very clean rooms
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 104 and it was excellent! Tje view was amazing
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Fazal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cozy resort
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

KRISTLE L

Liked: Cleanliness, staff & service, property conditions & facilities
Swim up bar was quiet. It was a nice relaxing vacation. Not a lot to do.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Marcella

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room The beautiful grounds and public areas Nice staff
Stayed 6 nights in Jan 2026