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Mura Hotel Boutique

3.0 star property

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Photo gallery for Mura Hotel Boutique

Spa reception
Interior entrance
Front of property
A modern bathroom with a toilet, shower, and vanity.
A swimming pool with a pink flamingo float, surrounded by lounge chairs and palm trees.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Av Huayacán Manzana 227-Lote 6, SM 313, Cancun, QROO, 77533
  • Place, Pabellón Cumbres Shopping Center
    ‪3 min drive‬
  • Place, Plaza La Roca Shopping Center
    ‪4 min drive‬
  • Place, Kabah Urban Park
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

A neatly made bed with pillows, a bedside table with a lamp, and a wall with three circular decorations.

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A neatly made bed with a white comforter and pillows, a wooden headboard, a nightstand with a lamp, and a striped rug on a tiled floor.

Deluxe Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand, a lamp, and an air conditioning unit.

Deluxe Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Room

A bedroom with a bed, a desk, a chair, and two wall decorations.

Junior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with two beds, a TV, a wardrobe, and a small shelf with decorative items.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Mura Hotel Boutique

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, coffee/tea in a common area, and tour/ticket assistance are onsite. Change of towels is available on request.
Mura Hotel Boutique offers 26 air-conditioned accommodations with safes and hair dryers. 39-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cancun hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

During your stay at Mura Hotel Boutique, you'll be within walking distance of Pabellón Cumbres Shopping Center. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Plaza Las Americas and 15 minutes from Playa Tortugas
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mura Hotel Boutique also features tour/ticket assistance, a garden, and coffee/tea in a common area. Free self parking is available.

This 3-star Cancun hotel is smoke free.

Mura Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Mura Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 135 reviews
Rating 8 - Good. 23 out of 135 reviews
Rating 6 - Okay. 11 out of 135 reviews
Rating 4 - Poor. 4 out of 135 reviews
Rating 2 - Terrible. 7 out of 135 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and safe hotel
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jeromey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Great restaurants downstairs.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the room was comfortable and clean!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Esau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, thank you!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the property. The room was in a good condition and cleaned daily by the staff. Plenty of parking. The location is great. Very quiet but also close to restaurants, a laundry, 2 pharmacies, etc. all within 5 to 10 minutes walking.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fairly new and well maintained. The bed was great. Staff was very courteous and helpful
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities
This hotel was fine. We actually stayed here on both ends of our trip. Both times we had difficulty checking in.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very attentive and personalized attention
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

Blaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient, with a pool

Nice place to stay in cancun, near shops and restaurant in walking distance, nice pool. Only negative elevator not working this visit.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place near airport in non- touristy area.

Just needed a plain Hotel for my overnight to catch a red-eye flight out of Cancun. The property is in a non touristical area near the airport. I could walk to restaurants for dinner, and it was an easy taxi ride to the airport to catch my flight.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness
Reception staff lacks customer service skills. We were charged additional fee due to an error they did. Room space and bed were okay. Amenities are limited and our hair dryer almost burns in our hands while using it. It’s next to a shopping center so it’s loud but a you will have a couple of restaurants around.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brigitte

Simple but comfortable… we missed a fridge.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great communication

I arrived after hours and the receptionist was awesome. Coordinated my check-in and stayed late for me.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Sonia

Disliked: Cleanliness, property conditions & facilities
Room was clean, but the place is not well kept. The bathroom had rusty trashcan and bugs.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2024
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good. Very clean. Not very soundproof. Restaurant on the property closes at 4 p.m. and not quality food or service.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for visiting family or business, outside the hustle of the resorts but close enough to the beach that uber can take you for very cheap. The only real issue we had was the internet even though it was fast it was very unreliable. It kept dropping and sometimes for a very long period of time.
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Shavonta

Liked: Cleanliness, staff & service
Power in building went out over 4 times in one night leaving us with no ac in hot room. But other than that great stay staff were accommodating when I needed to check in early
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
This hotel was a Safe hotel but was not easily accessible after hours. The entrance is through a court yard that is highly secured at night. The check in was easy and the staff was nice. The restaurant and free breakfast was the best part. The restaurant gives you 4 options for the included breakfast, and the staff at the restaurant were amazing and made my stay here magical. The room is new and modern.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Blaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple affordable hotel near airport

We just needed an oveenight near airport. We really liked the place. The pool was nice, breakfast was good, the place was very clean and simply decorated. The only issue we had is the noise from the road was very loud at times... sometimes waking me up jumping out of my skin. Recommend ear plugs to solve that. Bed was veey comfortable. I reallt liked the little shopping area attached to hotel with italian restaurant and an ice cream parlor.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

LOUIS

Liked: Staff & service
Disliked: Amenities
Very small room with a small window. It was clea but very humid. Not much going on around the area. The pool is tiny and just at the door of the loby not to cozy. Staff was polite
Stayed 1 night in Feb 2024