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Mura Hotel Boutique

3.0 star property

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Photo gallery for Mura Hotel Boutique

A hotel entrance with a modern design, featuring a glass door and a sign above it.
A pool area with lounge chairs, a table, and a pink inflatable pool float.
A kitchen with a built-in stove, a sink, wooden cabinets, and a bar area with stools.
A hotel room with a bed, a nightstand, an air conditioner, and a wooden wardrobe.
A group of people dining at an outdoor table with a variety of dishes, surrounded by lush greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Av Huayacán Manzana 227-Lote 6, SM 313, Cancun, QROO, 77533
  • Place, Pabellón Cumbres Shopping Center
    ‪3 min drive‬
  • Place, Plaza La Roca Shopping Center
    ‪4 min drive‬
  • Place, Kabah Urban Park
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

A neatly made bed with pillows, a bedside table with a lamp, and a wall with three circular decorations.

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A neatly made bed with a white comforter and pillows, a wooden headboard, a nightstand with a lamp, and a striped rug on a tiled floor.

Deluxe Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand, a lamp, and an air conditioning unit.

Deluxe Twin Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room

A bedroom with a bed, a desk, a chair, and two wall decorations.

Junior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with two beds, a TV, a wardrobe, and a small shelf with decorative items.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

A hotel room with two beds, wooden headboards, white bedding, and a wardrobe.

Deluxe Studio

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin

In-room safe, free WiFi, bed sheets

Deluxe Twin

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King

In-room safe, free WiFi, bed sheets

Deluxe King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mura Hotel Boutique

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Mura Hotel Boutique offers 29 accommodations with safes and hair dryers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
During your stay at Mura Hotel Boutique, you'll be close to Plaza Las Americas. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Plaza Las Americas and 11 minutes from Ultramar Ferry Puerto Juárez
  • Cats and dogs welcome for a fee
Mura Hotel Boutique offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Mura Hotel Boutique also features tour/ticket assistance, a garden, and coffee/tea in a common area. Self parking is free.

This 3-star Cancun hotel is smoke free.

Mura Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 700 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 350
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 700 per accommodation (varies based on length of stay) plus MXN 350 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Mura Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 139 reviews
Rating 8 - Good. 24 out of 139 reviews
Rating 6 - Okay. 11 out of 139 reviews
Rating 4 - Poor. 4 out of 139 reviews
Rating 2 - Terrible. 7 out of 139 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel - the staff were so kind, hotel is adorable and clean. We would stay here again, so many great places to eat around the hotel along with a great coffee shop inside the hotel.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated room and parking right out fromt
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Abdiqani

Actually I am very glad mura Hotal very peace full Hotal thanks next time after 6 months.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Super
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and safe hotel
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the room was comfortable and clean!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Jeromey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Great restaurants downstairs.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Esau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, thank you!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the property. The room was in a good condition and cleaned daily by the staff. Plenty of parking. The location is great. Very quiet but also close to restaurants, a laundry, 2 pharmacies, etc. all within 5 to 10 minutes walking.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fairly new and well maintained. The bed was great. Staff was very courteous and helpful
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities
This hotel was fine. We actually stayed here on both ends of our trip. Both times we had difficulty checking in.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very attentive and personalized attention
Stayed 11 nights in Dec 2024
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Blaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient, with a pool

Nice place to stay in cancun, near shops and restaurant in walking distance, nice pool. Only negative elevator not working this visit.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place near airport in non- touristy area.

Just needed a plain Hotel for my overnight to catch a red-eye flight out of Cancun. The property is in a non touristical area near the airport. I could walk to restaurants for dinner, and it was an easy taxi ride to the airport to catch my flight.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Brigitte

Simple but comfortable… we missed a fridge.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great communication

I arrived after hours and the receptionist was awesome. Coordinated my check-in and stayed late for me.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Elizabeth

Liked: Cleanliness
Reception staff lacks customer service skills. We were charged additional fee due to an error they did. Room space and bed were okay. Amenities are limited and our hair dryer almost burns in our hands while using it. It’s next to a shopping center so it’s loud but a you will have a couple of restaurants around.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good. Very clean. Not very soundproof. Restaurant on the property closes at 4 p.m. and not quality food or service.
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Sonia

Disliked: Cleanliness, property conditions & facilities
Room was clean, but the place is not well kept. The bathroom had rusty trashcan and bugs.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
This hotel was a Safe hotel but was not easily accessible after hours. The entrance is through a court yard that is highly secured at night. The check in was easy and the staff was nice. The restaurant and free breakfast was the best part. The restaurant gives you 4 options for the included breakfast, and the staff at the restaurant were amazing and made my stay here magical. The room is new and modern.
Stayed 1 night in Mar 2024