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Avani Cancun Airport (previously NH Cancun Airport)

3.5 star property

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Photo gallery for Avani Cancun Airport (previously NH Cancun Airport)

Lobby
Terrace/patio
Reception
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
Carr Fed Cancun-Puerto Morelos SM47 M01, L1-22, Cancun, QROO, 77506
  • Xoximilco
    ‪14 min walk‬
  • Moon Palace Golf Club
    ‪2 min drive‬
  • Riviera Cancun Golf Resort
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room (Extra Bed 3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Standard Room (Extra Bed 3 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Standard Room (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room (Extra Bed 3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Superior Room (Extra Bed 3 Adults + 1 Child)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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Reception

Fairfield Inn & Suites by Marriott Cancun Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, (2919)
The price is €86
for 1 room
includes taxes & fees
19 Aug - 20 Aug
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About this property

Avani Cancun Airport (previously NH Cancun Airport)

Eco-certified hotel with bars and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a snack bar/deli, and a business center. Housekeeping is available on request.
Avani Cancun Airport (previously NH Cancun Airport) offers 140 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Avani Cancun Airport (previously NH Cancun Airport). During your stay, you'll be within walking distance of Xoximilco. Features include free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • 13 minutes by foot from Xoximilco and a 4-minute drive from Moon Palace Golf Club
  • Dogs welcome for a fee
Avani Cancun Airport (previously NH Cancun Airport) offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Avani Cancun Airport (previously NH Cancun Airport). Self parking is free.

This 3.5-star Cancun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.
Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 20 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Cancun Airport
Avani Cancún Airport
Avani Cancun Airport (previously NH Cancun Airport) Hotel
Avani Cancun Airport (previously NH Cancun Airport) Cancun
Avani Cancun Airport (previously NH Cancun Airport) Hotel Cancun

Avani Cancun Airport (previously NH Cancun Airport) Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 801 reviews
Rating 8 - Good. 166 out of 801 reviews
Rating 6 - Okay. 50 out of 801 reviews
Rating 4 - Poor. 48 out of 801 reviews
Rating 2 - Terrible. 69 out of 801 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timorei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Carla C

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Avani Cancun is in the middle of nowhere and staff only speak one language. the televisions are all in one language and are not capable of changing to another language we even asked a staff member and they couldn’t figure it out as well. Ahead of the trip I emailed requesting a shuttle ride to and from the airport and no one ever responded to my email after calling the hotel and being instructed to send an email with the request and then they still never responded to my request. As a result we ended up paying an inflated USD charge to get a taxi ride to the hotel. Won’t stay there again.
Stayed 5 nights in Apr 2025

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sonia, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superó ampliamente todas las expectativas, Cuarto e instalaciones sobresalientes!! Atención impecable!! Muy buena experiencia!!
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Apr 2025

2/10 Terrible

Deanna

Stayed 1 night in Mar 2025

10/10 Excellent

Paola Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Muy atentos en cualquier servicio
Stayed 5 nights in Apr 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Clean hotel and its facilities. Close to the airport amd Outlet shopping
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great value! Bad check-in experience.

The hotel was good value for the money. Make sure you don’t get there before 3:00pm, they will not allow early check-in, even if it’s an hour before 3:00pm. The wifi is unsecured. The pool is surprisingly nice. Comfortable beds. Jorge at the desk was not pleasant, hopefully you don’t check-in with him. No courtesy, no smiles, short answers. Didn’t explain even one amenity; nothing about WiFi, shuttle survive, room service. Nothing. He took our passports and told us to sit and wait. No explanation. We went back after 15 minutes of waiting and took our passports back and went to get food across at the mall. Absolutely terrible encounter and way to start a stay. Never had a worse interaction with a front desk staff member. No hospitality. Anyways, overall, great value for the hotel, we appreciated the hotel and what it offered. Just don’t get unlucky and have Jorge check you in.
Stayed 1 night in Apr 2025

10/10 Excellent

Stanislav, Los Altos

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nothing bad to say about Avani Very clean and staff was very nice I definitely recommend M, from Tracy
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Stayed 1 night in Mar 2025

10/10 Excellent

Melesio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern hotel! The staff were extremely helpful and friendly. Transportation is easy to set up if you ask. We would recommend this stay to others.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my brief overnight in Cancun. The staff were excellent and the airport shuttle prompt. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Loddie

Stayed 1 night in Mar 2025

10/10 Excellent

Lilia d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

One issue

I had some issues with the bar. I had to add money to my room but then they double charged.
Stayed 1 night in Mar 2025

6/10 Okay

Kristina

Travelled with family and small children
Our reception wasn’t the friendliest. When we arrived at 3 pm with no one in front of us they took over 30 minutes to help us and kept our passports while doing so. When we asked for a shuttle for the following morning we were informed we would have to take one an hour earlier then we needed to be accommodated. I would have appreciated information ahead of time letting us know that booking a shuttle beforehand was advised, even better would be an option to do this when booking.
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Piero, El Paso

Stayed 1 night in Jan 2025

8/10 Good

Marisa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms and facilities are great, however I was very upset with the staff, first of all they charged me for and extra breakfast,, that I didn’t discover till I was at home. At breakfast I had to ask three times for a cup of coffee; and second they provided me with the wrong information about airport transportation. When we were checking out I asked the receptionist at 11:00 a.m. if there was transportation to the airport, he informed me that at 12:00, noon, there was a courtesy transfer to the airport. so we decided to wait for it. At 12:10 I asked how much longer should we had to wait, he informed me that it the car was 10 minutes away, at 12:20 we asked again and he informed us that we should have reserved it the night before, by then we were very worried that we were going to lose the flight , and asked him if we could get a taxi. He informed us that there were not taxis close by. My sister went to talk to another hotel employee that informed her that across the street we could get a taxi. By then were very upset while my sister went across the street to get the taxi, I asked to speak with the hotel manager, but he was busy talking on the phone. By the time the hotel manager came to speak to us, my sister was already at the door with a taxi.
Stayed 1 night in Mar 2025

10/10 Excellent

ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is in a great location for shopping they just need to have a better included transportation to and from airport
Stayed 1 night in Mar 2025

10/10 Excellent

kim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Omg the beds are very comfortable. The breakfast is delicious and filling. Not much Cons- need better lighting in the bathroom towels can use some fabric softner I find thrm a little too rough. Other than that. Fab will return again.
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025