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Aparthotel

Ocean View Apartments – Increíble

3.0 star property

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Photo gallery for Ocean View Apartments – Increíble

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Panoramic Studio
Suite, Ocean View (Increible Vista al Mar) | Balcony
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Suite, Ocean View (Increible Vista al Mar)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View in a map
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, Ocean View (Increible Vista al Mar)

Suite, Ocean View (Increible Vista al Mar)

Suite, Ocean View (Increible Vista al Mar)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, Beach View, Beachfront

Panoramic Studio Suite, Beach View, Beachfront

Panoramic Studio Suite, Beach View, Beachfront

  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, Balcony, Sea View

Panoramic Studio Suite, Balcony, Sea View | Beach/ocean view

Panoramic Studio Suite, Balcony, Sea View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Studio

Panoramic Studio

Panoramic Studio

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is €99
includes taxes & fees
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About this property

Ocean View Apartments – Increíble

When you stay at this beach aparthotel you can enjoy umbrellas and sun loungers. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. A minibar, a pillow menu, and a ceiling fan are among the other amenities available to guests.
Air-conditioned accommodations at Ocean View Apartments – Increíble offer minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 30-inch Smart televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Ocean View Apartments – Increíble, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Free WiFi and a Select Comfort bed are available in each apartment.
  • Each apartment offers a Select Comfort bed, a Smart TV, and a minibar
  • Free WiFi
  • Free self parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a private beach
  • Just a 5-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 2-minute drive from Delfines Beach
Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers.

You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach aparthotel also offers an outdoor pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun aparthotel.

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Lifeguards
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Dining

  • A poolside bar
  • A swim-up bar
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch Smart TV with digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Virtual front desk

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean View Apartments Increíble Apartment Cancun
Ocean View Apartments Increíble Apartment
Ocean View Apartments Increíble Cancun
Ocean View Apartments Increíble
Ocean Apartments Increíble
Ocean Apartments – Increible
Ocean View Apartments – Increíble Cancun
Ocean View Apartments – Increíble Apartment
Ocean View Apartments – Increíble Apartment Cancun

Ocean View Apartments – Increíble Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 80 reviews
Rating 8 - Good. 11 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 13 out of 80 reviews
Rating 2 - Terrible. 9 out of 80 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kim

Liked: Amenities
Confortable , great view, very convenient location to beach and bus , big room , clean , big fridge good for long stay (20 days ,for dental at Prime dentist )will come again .
Stayed 19 nights in Oct 2025
Verified

10/10 Excellent

Vadim

Liked: Cleanliness, property conditions & facilities, communication
Great Time! I would definitely recommend!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, communication
Clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities
Good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dawit

I had a really great time, definitely rec
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Subhashini

Liked: Cleanliness, amenities, property conditions & facilities, communication
The sea view from the condo balcony is amazing and room was clean. Communication with the host was good and the host was kind enough to provide late checkout on request. Only con was, extra towels could have been provided as daily cleaning is not included
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Lisa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
The pool area was awesome. Close beach access
Verified

10/10 Excellent

Enzo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location! Location!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Leslie Gwynne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing balcony view! I had a relaxing 4-night stay ☺️
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Casie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and the staff were nice and helpful. We had a couple of minor issues with the toilet and the keypad. Both were addressed by the manager.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Jeong

Liked: Cleanliness, room comfort, communication
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

derek

Disliked: Amenities, property conditions & facilities
Very old
Stayed 9 nights in Oct 2025
Verified

8/10 Good

ZINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, room comfort, communication
JUST GREAT WE ARE COMMING BACK
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Brian

Disliked: Amenities
Property is great. Rooms are very dated and ours was very dirty.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

No Hot Water but great view.

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Oceanview beautyful . Restaurant not good, and very expensive, bad food quality.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good. When we came back to the property, and started to argue, whey found my reservation.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, amenities, property conditions & facilities, communication
INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities, communication
Terrible customer service that is mostly unresponsive.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Hayden

Liked: Cleanliness
Disliked: Communication
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
Stayed 14 nights in Feb 2025
Verified

2/10 Terrible

Jaspreet

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

szabolcs

Disliked: Cleanliness, amenities, property conditions & facilities
I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Hannah

Disliked: Cleanliness, amenities
Check in was easy and well communicated but that was the only good thing about this stay. 3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp. There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels. We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
Stayed 7 nights in Jan 2024