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Aparthotel

Ocean View Cancun Arenas

3.0 star property

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Photo gallery for Ocean View Cancun Arenas

A beachfront hotel with multiple white buildings, palm trees, and a clear blue sky.
A dining table with plates of food, two chairs, and a railing overlooking the sea.
A swimming pool with palm trees and a view of the ocean.
Exterior
Massages on the beach, body scrubs

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Spa

Explore the area

View in a map
Cancun, QROO
  • Place, Las Perlas Beach
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪14 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk with a coffee maker, and a mirror.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Room, Sea View

A coastal view from a balcony overlooking a beach with boats docked, palm trees, and a distant cityscape.

Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Junior Room

A hotel room with a bed, a TV mounted on the wall, a desk, and a kitchen area in the background.

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

Room

  • Sleeps 1

Room

  • Sleeps 8

Room

  • Sleeps 4

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About this property

Ocean View Cancun Arenas

Spend the day catching some rays at Ocean View Cancun Arenas's private white sand beach, relaxing by one of the aparthotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment offers a balcony, room service, and a flat-screen TV with cable channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find.
Ocean View Cancun Arenas offers 209 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and a marina are featured at the aparthotel. 3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.
During your stay at Ocean View Cancun Arenas, you're just a quick walk from Las Perlas Beach. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools. This comfortable aparthotel has 209 apartments on 5 floors. A balcony and a flat-screen TV are available in each apartment.
  • Each apartment offers a balcony, a flat-screen TV, and room service
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body scrubs or massages at the spa
  • Services include babysitting, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach, volleyball, and kayaking
  • 13 minutes by foot from Playa Tortugas and a 2-minute drive from Puerto Cancun Marina Town Center
  • Pets welcome for a fee
Some rates at Ocean View Cancun Arenas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Ocean View Cancun Arenas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This beach aparthotel also offers a children's pool, a garden, and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun aparthotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11 AM.
Arenas - This restaurant serves breakfast, lunch, and dinner. Open daily.
Sport Bar - Onsite sports bar. Open daily.
Pool Bar Infinity - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Happy hour is offered. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Ocean View Cancun Arenas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
Gourmet or à la carte dining limited to 1 meal per stay

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Arenas
  • Pool Bar
  • Pool Bar Infinity
  • Sport Bar

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: MXN 200 to 380 for adults and MXN 150 to 250 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Marina
  • Terrace

Work spaces

  • 24-hour business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: MXN 950 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Gift shop/newsstand
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Kayaking
  • Rowing/canoeing
  • Shopping
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 209 units
  • 5 floors
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

  • Pets: MXN 950 per pet, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: MXN 1200
  • Christmas Day (December 25) Gala Dinner per child: MXN 650 (from 5 to 11 years old)
  • New Year's Day (January 1) Gala Dinner per adult: MXN 1500
  • New Year's Day (January 1) Gala Dinner per child: MXN 850 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 380 for adults, and MXN 150 to 250 for children
  • Pet fee: MXN 950 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Spa fee: MXN 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arenas Cancun
Cancun Arenas
Cancun Arenas Holiday Inn
Cancun Holiday Inn
Cancun Holiday Inn Arenas
Holiday Inn Arenas
Holiday Inn Arenas Hotel
Holiday Inn Arenas Hotel Cancun
Holiday Inn Cancun
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Arenas Cancun

Ocean View Cancun Arenas Reviews

Reviews

6.6
Rating 10 - Excellent. 65 out of 370 reviews
Rating 8 - Good. 113 out of 370 reviews
Rating 6 - Okay. 92 out of 370 reviews
Rating 4 - Poor. 55 out of 370 reviews
Rating 2 - Terrible. 45 out of 370 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley Breanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was wonderful! The staff were very helpful and kind, the room was very clean and the pool was beautiful. The food was also great with lots of options!
Stayed 6 nights in Jun 2023
Verified review

8/10 Good

Manprit

Liked: Communication
In a good area.
Stayed 5 nights in Jul 2023
Verified review

6/10 Okay

adly Abdelnor

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Maria de Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Better communication between hotel and Expedia.
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

donna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
Is definitely a 2 . Nothing to get excited over. It is like you think it could be for 2.5 hotel. All inclusive means cheap food, cheap food.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

cesar alonso

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in good area. easy for transportation. Not a very good hotel but it's aceptable .
Stayed 7 nights in Sep 2022
Verified review

6/10 Okay

Maria

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Clean rooms. They did not turn property lights on at night indoors and outdoors.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing. It was the worst place I stayed at. I booked another resort the next day!!!!
Stayed 5 nights in Jul 2023
Verified review

4/10 Poor

Steven

Disliked: Amenities, communication
The basic property was okay. Room was clean- had a/c and a tv. However, no microwave,coffee maker , ice machines and a tiny elevator. Shower was a dribble of water and not very hot. Noisy pool area and hard to find lounge chairs.
Verified review

4/10 Poor

genaro ochoa

Disliked: Cleanliness, communication
I wasn’t happy with everything
Stayed 5 nights in Feb 2023
Verified review

2/10 Terrible

Glenroy

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The hotel staff made the check in and entire stay experience as if they were doing me a favor by allowing me to stay there without realizing I am the customer and choose to stay there and paid to stay there. Their hotel rules for such a mediocre property and limited everything around it is not fitting or up to standard. I will say though, I was given a free upgrade which I appreciated because the initial room was less than desirable. On my second night, the room was leaking water coming from the roof and no one spoke English to of assistance, no manager was also available. The hotel balcony door did not have proper lock, however they made you sign a waiver at the counter to release them from liability in case your room was broken into
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

Clark

Disliked: Cleanliness, property conditions & facilities, communication
I had high hopes for my stay at this "exclusive" hotel in Cancun, but unfortunately, it was a disappointing experience. The bath towels in our room were stained and dingy, almost grey in color, which was quite off-putting. The breakfast was another letdown—they served Tang, not even real orange juice, which seemed very cheap for a supposed upscale hotel. I had informed the hotel in advance that my husband would be arriving a day later than me, yet they refused him entry into the room when he arrived, causing unnecessary hassle. The rooms were clean, but that doesn't make up for the overall lack of attention to detail. In the evening, there was a show by the pool, but the area was poorly lit and looked downright eerie. It wasn’t inviting at all and felt unsafe walking around. Overall, I expected much better from a hotel in this price range and location. It was far from the relaxing experience we were hoping for. Would not recommend.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Cesar elohi

Liked: Cleanliness, staff & service, property conditions & facilities
Mayor variedad de comida
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

César Alfonso

Disliked: Cleanliness
Mala atención
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

alfonso alejandro

Liked: Cleanliness, staff & service, amenities
Está muy básica la comida, pero cumple por el Precio
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

GUIDECUADOR

Disliked: Cleanliness, amenities, property conditions & facilities
Si pudiera no poner estrellas lo haría , este hotel no merece ni 1 estrella , muy mal cuidado , no hay internet , no hay contacto con el hotel y la comida pésima NO vayas a este hotel
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Vinicio

La alberca está sucia y no se antoja meterse, la comida del todo incluido no es muy buena, consejo no acepten tours en el hotel porque te llevan a perder todo el día para ofrecerte membresías de otro hotel
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

LA

Liked: Cleanliness, communication
Este hotel esta bastante bien para disfrutar el mar un fin de semana y no gastar tanto, bastante economico y la comida no esta nada mal. La atenciòn es muy buena sobre todo en el restaurant el Sr. Mauricio es muy amable, los capitanes tambièn e incluso le prepararon su comida a mi esposo sin sal o condimentos. Es buena relaciòn costo beneficio y a la orilla del mar, si vienes para solo dormir y bañarte pide habitacion en pisos superiores, porque los de planta baja escuchas todo lo que sucede en el hotel y en la calle.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Blanca

Disliked: Cleanliness, room comfort, communication

Mala experiencia

Muy mal hoteles.com y no sé si el hotel también estuvo coludido pero pésima experiencia, informacion falsa, no te dan comprobante con las especificaciones de lo que estás contratando muy mal. Última vez que utilizo esta plataforma,
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un buen lugar, el personal es muy amable y las camas son muy cómodas. Para las personas que critican el lugar, deberían pagar un Resort como el Hilton si lo que buscan es lujo.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Aura Jannett Velazquez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Playa muy limitada
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Danilo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

JOSE FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encanto el todo incluido, y muy amables todos en general
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Franklin samuel

Liked: Cleanliness, property conditions & facilities, communication
Excelente atención , excelente comida
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

ChavezUrbiola

Liked: Cleanliness, property conditions & facilities, communication
Buen precio
Stayed 8 nights in Jul 2024