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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

A large swimming pool with clear blue water, surrounded by lounge chairs and palm trees, with a view of the ocean.
Creator video - submitted by Xplore With Erionne
A spacious indoor area with wicker furniture and large windows offering a view of the ocean.
A beachside room with a view of the ocean, palm trees, and a sun lounger area.
A balcony with a view of the ocean and a resort area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Single Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • Partial sea view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (U)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (U)

9.2 out of 10
Wonderful
(208 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (U)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(122 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (U)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(234 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front Elite Club (U)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite Ocean Front Elite Club (U)

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View Elite Club (U)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean Front Elite Club (M)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Ocean View Elite Club (M)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (M)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (M)

9.6 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (M)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Vista Mar (M)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Elite Club (M)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite Ocean View Elite Club (M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Ocean View Elite Club (U)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite Ocean View Elite Club (U)

9.0 out of 10
Wonderful
(64 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-US)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (B2C-US)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club, B2C-US)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (B2C-US)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite (C)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | C)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (C)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (C)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | C)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | C)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (L)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (L)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

A modern hotel room with a bed, a sofa, a desk, a chair, and a TV.

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (L)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (L)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club - L)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club - L)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (E)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Ocean View (E)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (E)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | E)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | E)

A hotel room with a large bed, two pillows, a nightstand, a lamp, a bag, and a cup.

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | E)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bathtub, two beds, a desk, and a balcony with a view.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

A bed with a patterned bedspread, two bedside tables with lamps, and a wooden headboard.

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (B2C-CA)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with curtains.

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (B2C-CA)

A modern hotel room with a large bed, a bathtub, a desk with a chair, and a view of the ocean.

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

A person pouring a drink into a glass on a glass table with a remote control and a card labeled "ELITE CLUB" in the background.

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

A modern hotel room with a sofa, a coffee table, a kitchen area, and a separate sleeping area.

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Hotel Riu Palace Kukulkan - Adults Only - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Hotel Zone Beaches. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar, and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with body wraps, massages, or aromatherapy at Renova
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Hotel Zone Beaches and La Isla Shopping Mall
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 2022
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renewable energy used
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3795 out of 5238 reviews
Rating 8 - Good. 812 out of 5238 reviews
Rating 6 - Okay. 345 out of 5238 reviews
Rating 4 - Poor. 121 out of 5238 reviews
Rating 2 - Terrible. 165 out of 5238 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service
Amazing stay!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Yanesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff and food were amazing
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great property
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

MORGANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the beach and breakfast as well as all meals were absolutely wonderful!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort and staff was very friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and friendly staff!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yamilex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and all
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good.and staff friendly.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good resort
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location and food was good
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Elena jenny-lynn Sutherland

Staff were extremely nice. Amazing rooms and delicious food.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here and overall had a really good experience. The property is well-maintained, the staff is friendly, and the overall atmosphere is relaxing and enjoyable.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and not too overwhelming for an all inclusive resort
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

PAULINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Staff was friendly and great!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Deadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was amazing loved my time at hotel
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kelsie Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing resort! Clean rooms, great food, nice staff!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close and convenient, we never had to wait to get in for dinner at any of the restaurants!
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings and rooms were very nice. The food selections were also wonderful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ole Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic food, friendly staff.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Christian De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a great option to enjoy your vacation in Cancun!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Bryan T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the property was kept really nice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff-excellent food-clean-friendly.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool seating comfy, breakfast buffet food fresh, staff friendly,
Stayed 4 nights in Apr 2026