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Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

5.0 star property

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Photo gallery for Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

Exterior
Property video
Preferred Club Governor Suite Ocean Front Plunge Pool | Bathroom
Terrace/patio
Preferred Club Premium Ocean Front Terrace King | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly

Explore the area

View in a map
Ave Kukulcan Km 19.5 Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪5 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Place, Delfines Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Tropical View Balcony Double

Tropical View Balcony Double

Tropical View Balcony Double

  • Garden view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tropical View Balcony King

Tropical View Balcony King | View from room

Tropical View Balcony King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Balcony Double

Deluxe Ocean View Balcony Double | View from room

Deluxe Ocean View Balcony Double

  • Sea view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | View from room

Deluxe Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon View Balcony Double

Deluxe Lagoon View Balcony Double | View from room

Deluxe Lagoon View Balcony Double

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Lagoon View Balcony King

Deluxe Lagoon View Balcony King | View from room

Deluxe Lagoon View Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon View King

Deluxe Lagoon View King | View from room

Deluxe Lagoon View King

  • Lake view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Governor Suite Ocean Front Plunge Pool

Preferred Club Governor Suite Ocean Front Plunge Pool

Preferred Club Governor Suite Ocean Front Plunge Pool

  • Ocean view
  • 165 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Plunge Pool Terrace King

View from room

Preferred Club Ocean Front Plunge Pool Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King

Preferred Club Junior Suite Swim Out King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Terrace King

Preferred Club Ocean Front Terrace King

Preferred Club Ocean Front Terrace King

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Premium Ocean Front Plunge Pool Terrace King

Preferred Club Premium Ocean Front Plunge Pool Terrace King | View from room

Preferred Club Premium Ocean Front Plunge Pool Terrace King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse Suite

  • Ocean view
  • 437 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

Terrace/patio

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | View from room

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Plunge Pool

Preferred Club Master Suite Ocean Front Plunge Pool

Preferred Club Master Suite Ocean Front Plunge Pool

  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Lagoon View Plunge Pool Terrace King

Preferred Club Lagoon View Plunge Pool Terrace King

Preferred Club Lagoon View Plunge Pool Terrace King

  • Lake view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Premium Ocean Front Terrace King

Preferred Club Premium Ocean Front Terrace King | View from room

Preferred Club Premium Ocean Front Terrace King

  • Ocean view
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • Ocean view
  • 310 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Two Bedroom

Presidential Suite Two Bedroom

Presidential Suite Two Bedroom

  • Sea view
  • 312 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View Balcony King

Deluxe Ocean View Balcony King | View from room

Deluxe Ocean View Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!

Catch some rays at the beach or spend the day relaxing at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!'s full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! offers 487 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2025.

Hot springs and a 24-hour health club are featured at the property. 6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs open between 9:00 AM and 5:00 PM.
During your stay at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy farm to table cuisine with garden views at Blue Water Grill, one of the property's 6 restaurants and 7 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials, or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a 24-hour gym, and a steam room
  • Within a 15-minute walk of Delfines Beach and Iberostar Cancun Golf Course
  • Pets welcome for a fee (restrictions apply)
Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A winery is on site. As a guest of Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!, you'll find a full-service spa, hot springs, and 6 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour health club, a nightclub, and a hot tub are also featured at the luxury Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open!. You'll have access to the outdoor pool at a partner property. Self parking is free.

This Art Deco Cancun property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
Blue Water Grill - Overlooking the garden, this steakhouse specializes in farm to table cuisine and serves dinner only.
Himitsu - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Olio Terrace & Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
El Patio - Overlooking the ocean, this restaurant specializes in local cuisine and serves dinner only. Open daily.
Bordeaux - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • El Patio
  • Himitsu
  • Olio Terrace & Restaurant

Things to do

  • 24-hour health club
  • 6 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Games
  • Hot spring
  • Hot tub
  • Nightclub
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Wine tours
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 5:00 PM
  • Hot springs water temperature - 30 ºC
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 floors
  • 2 buildings
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated guestrooms - October 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Hot springs access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Oasis Sens Adults
Oasis Sens Adults Only
Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only All Inclusive Cancun
Oasis Sens Adults Only Cancun
Oasis Sens All Inclusive
Grand Oasis Sens Adults All Inclusive Cancun
Grand Oasis Sens Adults All Inclusive All-inclusive property
Grand Oasis Sens Adults Cancun
Grand Oasis Sens Adults
Grand Oasis Sens Adults Only All Inclusive
Oasis Sens Adults Only Inclus
The Sens Cancun All Inclusive
Oasis Sens Inclusive Inclusive
Grand Oasis Sens Adults Only All Inclusive
Grand Oasis Sens - Adults Only All Inclusive Cancun
Grand Sens Cancun by Oasis Adults Only All Inclusive

Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive. New Spa now open! Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 126 reviews
Rating 8 - Good. 25 out of 126 reviews
Rating 6 - Okay. 13 out of 126 reviews
Rating 4 - Poor. 6 out of 126 reviews
Rating 2 - Terrible. 9 out of 126 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

sam

Liked: Cleanliness, amenities, property conditions & facilities
Great food great beach great staff
Stayed 4 nights in Feb 2026

4/10 Poor

Chad A

Travelled with partner
Disliked: Amenities
Getting a spot for dinner is hard they don’t sit every table in restaurants I guess there isn’t enough staff or cooks. There is not enough space for people to sit around pools. They told us when we book the spa is open but it’s not they just have a hotel room with beds to do massages. Spa will not be open for months
Stayed 5 nights in Feb 2026

10/10 Excellent

Kyan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it here! The food, drinks the rooms everything was lovely. Everyone was so nice. We will for sure visit again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy, Omaha

Stayed 6 nights in Jan 2026

2/10 Terrible

Kevin, County of Brant

Stayed 5 nights in Jan 2026

8/10 Good

Thomas Michael, Lakeland

Stayed 5 nights in Dec 2025

4/10 Poor

EUN HEE

Stayed 6 nights in Jan 2026

8/10 Good

Genevieve

Stayed 10 nights in Jan 2026

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon
Stayed 2 nights in Jan 2026

4/10 Poor

Hongyi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
After staying for five days, I encountered numerous issues and had a poor experience!! First, the resort’s soundproofing is practically nonexistent!!! On the first night, live music from Desire Bar played until 1 AM (this happens every night). Since my room was nearby, the constant booming made it impossible to rest. I had to change rooms THREE TIMES and didn’t settle in UNTIL AFTER 2 AM. Even in the new room, I could clearly hear people walking in the hallway and music from neighbouring rooms—all of which severely affected my sleep. Second, the resort’’s timeshare presentations were extremely pushy!! Starting from check-in, we were repeatedly urged to attend. Every morning at 9:15, we received calls from a staff member named Victor, and flyers were slipped under our door daily. This aggressive promotion completely ruined our vacation mood and experience! Lastly, the hotel elevators were constantly malfunctioning. Sometimes they wouldn’t respond after pressing the buttons, other times they would go up when we pressed down or vice versa. Everyone using the elevators was confused, and I overheard several groups complaining about the same issue. Regarding dining: The buffet restaurant had very limited options, and leftovers from breakfast often appeared at lunch. The service was inconsistent—on one occasion, no one attended to us throughout the entire meal. Overall, this was the worst hotel experience I’ve had in my three visits to Cancun, and I will definitely not return!
Stayed 5 nights in Jan 2026

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We lived the staff!! Such a great time. So much fun and the food was great!
Stayed 5 nights in Jan 2026

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
it was a great stay
Stayed 7 nights in Jan 2026

8/10 Good

Valeriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little misleading- it’s a grand RE-OPENING. It’s a remodel, not a brand new resort, like we thought. Restaurants at this resort were really good, but the Coco Cafe had Walmart-style desserts only. Since the remodel is still going on you would think the price would be less, since you have to hear all the noise and construction. And since there’s no spa yet, the massage was done in one of the regular rooms but we still paid full price for it. Sadly the poolside loungers didn’t have cushions so they are hard to lay on for more than 15 min. Would be great to have that. Oh and drinks are all super watered down and are not top shelf, even if you request it. Only the restaurants had good authentic drinks. All the staff were incredibly nice, not one bad experience. We had a great time overall.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jake

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall could not be more impressed! Room, staff, food was excellent. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

CATHERINE NOLLEY

Delicious hotel restaurants and variety. Luxury bed linens and the view was breathtaking.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Awesome spot! Would 100% to back again.
Stayed 1 night in Jan 2026

10/10 Excellent

Mabel

Stayed 2 nights in Dec 2025

2/10 Terrible

Laura

Travelled with partner
Disliked: Amenities
Service was awful, false representation of the resort. Will be requesting compensation after multiple attempts to fix the concerns
Stayed 7 nights in Dec 2025

10/10 Excellent

Gurman

Stayed 1 night in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to be
Stayed 3 nights in Dec 2025

8/10 Good

Jae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just came back from a 5 night NYE weekend trip to Secrets Mirabel Cancún. The experience was great and the staff is top notch, but this is a new resort with some growing pains. First not all the restaurants were open, during our stay two restaurants were closed. The facility is also not 100% open, there were parts of the resort where construction was still going on and was not open to guests. Also on our third day there’s was some sort of sewage line breakage and we can smell the human waste spillage from floor one and in the elevators (preferred tower, the new building), which was not pleasant. But overall the food was excellent and the service is top notch. My only advice for travelers is whatever you do, DO NOT fall into their world wide membership (it’s essentially time share) presentation trap. They’ll offer you some resort cash and some romantic dinner, it was over 2 hours or our time and the benefits are so hard to claim just not worth it. You’re on vacation, so do not waste your time with their sales pitch, instead enjoy their beautiful pool and embrace the amazing ocean front views.
Stayed 5 nights in Dec 2025

6/10 Okay

joao

Liked: Cleanliness, property conditions & facilities
For an old rehashed resort it is not terrible. Just not something you'd typically expect for a secrets resort. The grounds are kept clean and the property is in very good shape. Room was pretty nice, with nice looking/quality furniture. We stayed at the club/preferred level ocenfront room. It is worth the extra money for the room, you pretty much get nothing else special for being at the preferred level. The main difference (for us) is access to the a la carte breakfast restautant at Olio. It is the same exact food as the buffet. So nothing special, needs improvement for sure. The location of the restaurant itself is decent considering how the hotel is designed (old outdated design but recently renovated). It is the only place for breakfast looking at the ocean. The preferred pool area (at the time we were there) was open to all guests which waters down the "specialness" since it is open to everyone. I can see why since the pools are so small and there is certainly not enough room for the regular level guests. It is comical actually. There is more empty space rather than pool/lounger area. Good thing we are not pool people. If you are AVOID this place like the plague. Unless you like tiny pools. It was nice to have shade at the beach as they have those palapas. The neighboring hotels did not have any umbrellas or palapas at the beach. Big win there. Overall a pleasant stay, but I would not recommend it better options in cancun
Stayed 4 nights in Dec 2025

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness, amenities
First of all my expectation of a brand new resort that just opened would’ve had much nicer amenities, much cleaner property. There was constantly food in the doorways in the staircases. There was one plate of food that stayed there for three days straight in the staircase that we were using. The staff was great. They were nice. But drinks didn’t come fast enough. Things are very slow. The roof service was horrendous food. It was not even gas station level food. They shouldn’t serve that food to anyone. The restaurants were good. The breakfast was good. We had one dinner that we were willing to try And were pleasantly surprised. The biggest problem was some very young maybe teenagers that stayed next to us and for two nights straight we had to complain to the front desk about all the noise up to three 4 AM. It was not a good time at all.
Stayed 5 nights in Dec 2025

6/10 Okay

micah

Stayed 6 nights in Dec 2025