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Sky Inn Cancun

3.5 star property

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Photo gallery for Sky Inn Cancun

Reception
43-inch Smart TV with digital channels, TV
43-inch Smart TV with digital channels, TV
Children’s activities
Grand Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Coba 36, Cancun, QROO, 77500
  • Plaza 28
    ‪9 min walk‬
  • Las Palapas Park
    ‪17 min walk‬
  • Plaza Las Americas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

ibis Cancun Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1233)
The price is €60
for 1 room
includes taxes & fees
13 May - 14 May
ibis Cancun Centro

About this property

Sky Inn Cancun

Hotel with a fitness center, a short walk to Plaza 28
A restaurant, a fitness center, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, conference space, and a 24-hour front desk. Housekeeping is available once per stay.
Sky Inn Cancun offers 20 air-conditioned accommodations with safes and irons/ironing boards. 43-inch Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sky Inn Cancun. During your stay, you're just a quick walk from Plaza 28. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free extended parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Onsite recreation includes a gym and a playground
  • 9 minutes by foot from Plaza 28 and a 3-minute drive from Plaza Las Americas
There's a restaurant on site. Public spaces have free WiFi. Meeting rooms and coworking spaces are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A fitness center, a rooftop terrace, and express check-in are also featured at the business-friendly Sky Inn Cancun.

This 3.5-star Cancun hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:30 AM to 10:00 AM and on weekends from 8:30 AM to 10:00 AM.
La Casa de Los Abuelos - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to 10:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; MXN 250 for adults and MXN 200 for children
  • A restaurant

Restaurants on site

  • La Casa de Los Abuelos

Things to do

  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference centre (3,229 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Handrails in stairways
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at Sky Inn Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Guests will receive an access code.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sky Inn Cancun Hotel
Sky Inn Cancun Cancun
Sky Inn Cancun Hotel Cancun

Sky Inn Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 187 reviews
Rating 8 - Good. 36 out of 187 reviews
Rating 6 - Okay. 32 out of 187 reviews
Rating 4 - Poor. 15 out of 187 reviews
Rating 2 - Terrible. 17 out of 187 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place will stay here again

We stayed here for one night but would stay longer. Clean and just what we needed. It is a little hard to find it is above a very good restaurant. You need whatsup app on your phone because they will send you a QR code to check in with.. I did not realize this and they were very helpful on the phone. The location is in a nice part of town.
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities

Not good. Not bad.

Not a bad place, just not a good one. Really hard to find (above a restaurant and the elevator is inside). No window. No hot water. Checkout on this site says 11am but the hotel info says 10am. Clean though and once you find it access is easy
Stayed 1 night in Jan 2025

6/10 Okay

Ferita, St Petersburd

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

4/10 Poor

Adeeb

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Didn't like the fact that breakfast wasn't included, staff isn't there 247, no hot water
Stayed 3 nights in Nov 2024

8/10 Good

Juan Miguel

Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien Muy cómodo y sobré todo privado
Stayed 5 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and discreet place
Stayed 5 nights in Jul 2024

8/10 Good

Erik, Raleigh

Stayed 1 night in Jun 2024

8/10 Good

Erik, Raleigh

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff members are not present during check-in and out, everything is done via WhatsApp. I like that there's food options nearby, and playland for the children to play.
Stayed 1 night in Jun 2024

6/10 Okay

Beyonshae

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

Nidia I

Travelled with partner
Liked: Property conditions & facilities
It was not easy to find the place but once we check in during the day it was ok, there was nobody at the desk at night when we needed anything, there’s a restaurant downstairs that has good service and food and a bakery. It’s a good place to stay if you plan to use it to sleep and shower, we got the studios/no fridge/no microwave.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in the Heart of Cancun Downtown

My stay at Sky Inn Hotel was a delightful experience from start to finish. Traveling from Toronto, the hotel’s location was a major draw, offering easy access to downtown Cancun’s attractions. Its proximity to cafes, Mexican restaurants, and even a McDonald’s right downstairs added to the convenience. Additionally, being close to bus route 2 made trips to the Hotel Zone effortless. What truly set this stay apart was the warm support from the host, Luzma, whose generosity and kindness were unparalleled. She was very responsive and reachable all the times. Sky Inn offers great facilities including free WiFi, which was impressively fast, and comfortable, clean rooms with modern amenities ensuring a restful night’s sleep. The fitness center and free private parking are added conveniences for guests. But it’s not just about the amenities; the location is rated highly by couples and is in close proximity to Plaza 28 and Las Palapas Park, perfect for those looking to explore the local scene. It is also walkable to Walmart for any quick grocery trips. I highly recommend Sky Inn Hotel for anyone looking for a comfortable, convenient stay in Cancun, supported by fantastic staff. It’s an experience I’m eager to repeat on my next visit. Note: It has a shared entrance with La Casa de los Abuelos.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

mayerlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very comfortable. Housekeeping was done daily, which helped tremendously. The price was affordable and it was a 15min drive to the beach at "zona hotelera". I would recommend this hotel to friends/family.
Stayed 4 nights in Mar 2024

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

4/10 Poor

Brenda

Stayed 3 nights in Feb 2024

6/10 Okay

Imandra de la Caridad

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Restaurant under hotel, super cheap and affordable, and good food! Next to an OXXO that is 24 hrs Good a/c Hotel not expensive at all There is church on Sundays Cons: You need to advise the host by WhatsApp whenever you want hot water to shower. They may not have hot water at night. The Alfa Suite is nice but you cant sleep good because the check in office is right outside so people are loud noisy with their luggage checking in while you are right next to them. Alfa and Omega suites are nice but right next to office and elevator. Noisy! No peace! Check in was not easy and seamless. The host did not provide the best instructions how to get in the room and made me feel like i was going to be waiting 2 hours to get in ny room. Someone prior said they were waiting 2 hours.. host needs to be a better host: sorry, but it was not a 5 star service. 4, yes, but not 5 due to cons…
Stayed 5 nights in Feb 2024

6/10 Okay

ROSALIA

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Comunicacion its terribly and its really complicated . If you get a room there make sure to have always battery on your phone because that's the only way you can get in . Scanning a QA barcode.
Stayed 2 nights in Feb 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, beds comfortable but hot water was hit and miss but mostly cold. But would recommend it.
Stayed 9 nights in Feb 2024

6/10 Okay

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
*Primero los pros: El lugar es céntrico, acceso sencillo y rápido. Los cuartos son de buen tamaño y bonitos, las camas son muy cómodas y todo está limpio. Los cuartos no tienen ventanas y los pasillos tienen sensores de movimiento para cuando sales, esto hace que no tengas ni un rayo de luz y ruido 💯. La atención es buena en general. *Lo malo: Lo muy malo fue la regadera, imposible bañarse, la regadera estaba en muy malas condiciones entonces salía para todos lados, hasta el techo, la puerta, etc. Le movimos y limpiamos lo más posible con una toalla y mejoró un poco, pero regular la temperatura del agua fue imposible y se gasta una cantidad de agua irreal, de verdad fue una frustración tremenda. Ahora deben saber algo importante, este lugar es un híbrido, es decir las instalaciones son de hotel pero el funcionamiento es como de Airbnb, todo es el línea, por tel o WhatsApp, con claves y códigos QR, no hay nadie en recepción, entonces por ejemplo el tema de la regadera no hay personal que te manden a revisar y arreglar, nos faltaban toallas y cuando las solicité por WhatsApp me pidieron ir a sacarlas de un closet, que estaba cerrado, saqué 2 toallas de otra puerta, olían a limpio pero no eran iguales a las que teníamos en el baño. La gente fue amable, sin embargo si es importante que sepan este tipo de cosas ya que las soluciones y servicios que se dan NO SON DE HOTEL. Nuestro objetivo era descansar y bañarnos y se cumplió a la mitad.

4/10 Poor

Jorge Luis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hot water did not work for our whole stay and no efforts were made to fix it or accomodate us, horrible customer service. The hotel itself was clean and in a good area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott, Jacksonville

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and Luzma is amazing
Stayed 2 nights in Feb 2024