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The Royal Sands All Suites Resort & Spa

3.0 star property

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Photo gallery for The Royal Sands All Suites Resort & Spa

2 outdoor pools
Balcony view
On the beach, white sand
Terrace/patio
Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd. Kukulcan, KM 13.5, No 32 Seccion A, Segunda Etapa, Zona Hotelera, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪1 min drive‬
  • Place, Nichupté Lagoon
    ‪1 min drive‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite Beachfront-Accommodation Only

View from room

Junior Suite Beachfront-Accommodation Only

  • Beach view
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite - Accommodation Only

2 bedrooms, in-room safe, desk, blackout curtains

Junior Suite - Accommodation Only

  • Resort view
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite - Accommodation Only

43-inch plasma TV with cable channels, TV, DVD player

One Bedroom Suite - Accommodation Only

  • Resort view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Beachfront-Accommodation Only

43-inch plasma TV with cable channels, TV, DVD player

1 Bedroom Beachfront-Accommodation Only

  • Beach view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Two Bedroom Suite - Accommodation Only

2 bedrooms, in-room safe, desk, blackout curtains

Two Bedroom Suite - Accommodation Only

  • Resort view
  • 141 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Beachfront-Accommodation Only

2 bedrooms, in-room safe, desk, blackout curtains

2 Bedroom Beachfront-Accommodation Only

  • Beach view
  • 141 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite - Bed and Breakfast

43-inch plasma TV with cable channels, TV, DVD player

One Bedroom Suite - Bed and Breakfast

  • Resort view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Two Bedroom Suite - Bed and Breakfast

2 bedrooms, in-room safe, desk, blackout curtains

Two Bedroom Suite - Bed and Breakfast

  • Resort view
  • 141 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Beachfront - Bed and Breakfast

43-inch plasma TV with cable channels, TV, DVD player

1 Bedroom Beachfront - Bed and Breakfast

  • Beach view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Beachfront-Bed and Breakfast

2 bedrooms, in-room safe, desk, blackout curtains

2 Bedroom Beachfront-Bed and Breakfast

  • Beach view
  • 141 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds
  • Free Wi-Fi

View all photos for Junior Suite - Bed and Breakfast

View from room

Junior Suite - Bed and Breakfast

  • Resort view
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Beachfront-Bed and Breakfast

View from room

Junior Suite Beachfront-Bed and Breakfast

  • Beach view
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Royal Sands All Suites Resort & Spa

Catch some rays at the beach or spend the day relaxing at The Royal Sands All Suites Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Limited housekeeping is available.
Air-conditioned accommodations at The Royal Sands All Suites Resort & Spa are accessible via exterior corridors and offer DVD players and safes. 43-inch plasma televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at The Royal Sands All Suites Resort & Spa, you're just a quick walk from Luxury Avenue Shopping Mall. You'll find features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free valet parking, self parking, and extended parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 swim-up bars, and 2 poolside bars
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body wraps, massages, or hydrotherapy at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Just a 2-minute drive from Aquaworld and a few minutes from Iberostar Cancun Golf Course
The Royal Sands All Suites Resort & Spa offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly The Royal Sands All Suites Resort & Spa. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Cancun resort.

La Veranda - Onsite family restaurant.
Hacienda Sisal - Onsite family restaurant. Open daily.
Char Hut - Onsite family restaurant. Open daily.
Sidelines Sports Bar - Onsite sports bar. Open daily.
The Royal Roast - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sidelines Sports Bar
  • The Royal Roast

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch plasma TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with bookings that include Saturday night may be required to change rooms once during their stay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands All Suites Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.94 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands Apartment Cancun
Royal Sands Apartment
Royal Sands Cancun
Apartment Royal Sands Cancun
Cancun Royal Sands Apartment
Apartment Royal Sands
Royal Sands
The Royal Sands Resort
The Royal Sands Suites & Spa
The Royal Sands All Suites Resort Spa
The Royal Sands All Suites Resort & Spa Resort
The Royal Sands All Suites Resort & Spa Cancun
The Royal Sands All Suites Resort & Spa Resort Cancun

The Royal Sands All Suites Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

RUPINDER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a horrible old property that is being offerred at exuburate prices. It has a motel feel. We tried 3 restaurants and all had horrible food. We ended up going across the street to Ilios for some good food, Luckily we were only there for one night.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

GANGRUI

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing their staff cares is tips, room service staff don’t take the tip even you leave the tip in the room, only accept tip when you give it to them face to face, and next day they will knock your door for room service when you stayed in your room( we want to take a rest),the worst experience is the buffet restaurant, I know guests supposed to tip the waiters, but every meal from breakfast to dinner? Waiters ask your room card and Take it away and only give you back when you finished eating (with the bill), even though you didn’t order anything extra, there’s tip options on the bill, there’s no soda fountain for lunch and dinner buffet, whatever you want for drinks, even water, waiter is asking for you room card and take it away, breakfast buffet, juice are offered at the self serve table, you think you don’t need waiter for drinks, they still ask you for the room card and give you the bill when you finish. Pool bar, if you don’t tip, wait 40 minutes to get your drinks, most importantly, don’t go to the hot tub, my wife and me and kids all get eczema. I am not a cheap guy( tipped around $200 in 5 days ), but took the room card away and forced guests to tip? it’s unacceptable.
Tip at the buffet
Tip at the buffet
Tip at the buffet
Tip at the buffet
Stayed 6 nights in Nov 2025
Verified

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities
Pros: Nice, clean, family friendly resort. Staff is courteous. Rooms are good size with multiple person sleeping options. Great views. Cons: Single specially restaurant on site which requires a reservation and books fast due to limited options. Sister resorts also provide the same dilemma and if you are fortunate enough to obtain a reservation at another property, plan on a three hour commitment due to shuttle service schedules and general meal time frame. Food quality has diminished since previous visit and unless you are dining off the limited buffet, menu ordered food can take a very long time due to the same kitchen being used for restaurant, pool side and room service orders. Beds are like sleeping on plyboard. Very little, if any, night entertainment. Lastly, the resort caters to time share guests and runs a strict Saturday - Saturday room schedule. This means, if you check-in on any day (example: Wednesday) and your stay extends past the upcoming Saturday, they will force you to change rooms on Saturday.
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked oretty much everything, noe thing we would change is putting rain head showers
Stayed 8 nights in Nov 2021
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and inviting atmosphere.
Stayed 10 nights in Nov 2021
Verified

10/10 Excellent

SANDRA M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and pretty. The food was amazing and the employees very nice and pleasant. Excellent service
Stayed 4 nights in Nov 2021
Verified

4/10 Poor

Jarrod Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
****WARNING**** this is a time share. Do not trust the concierge they are actually sales people trying to get you to go to their “presentation” don’t worry it’s “just information” and “no need to buy” all lies. They will offer you discounts for excursions the hard pressure you to buy the time share. Expedia should put this in the description so people know what’s goi g to happen. Food is ok. Staff is ok. Concierge are liars. Facility is ok. Beach is excellent. Pools are excellent.
Stayed 6 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
It’s a timeshare just with a different name. High pressure dishonest. Poor service poor food. And 2 of the restaurants are a 25 min drive away
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants. Service was slow.
Stayed 6 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent, the room was really clean and the staff was absolutely amazing!!! My husband and I said several times during the week that other hotels could learn how to do several things better in the US! We have already booked our next vacation!
Stayed 5 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time everything was perfect, Maru was our concierge and she made sure our dinner reservations were made daily. The staff.... everyone was exceptional, especially the waiters at the beach. We were a bit leary about breakfast, but they had whatever you were in the mood for. Room service was awesome, hot meals delivered hot and the presentation of the plates, beautiful. We would definitely stay there again!!
Stayed 7 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Our rooms air conditioning was so loud and would freeze up and drip through the ceiling
Stayed 6 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the same menu every day, so I got tired of it, It tasted salty and terrible. Sushi was a mess, too
Stayed 6 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly I lovedddd this property! the food is delicious! hacienda was the best restaurant that I've ever eaten at! The churros were amazing ! it was always so clean! everyone was so friendly! Pool was great and so was the b each!
Stayed 6 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach. Very nice service.
Stayed 6 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the different food and drink services
Stayed 7 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands Suite and Spa was fantastic! I have been to Cancun before, but this was my first stay here. The staff were excellent and attentive. The cleaniness was off the charts, even in the bathrooms by the pool. The food was great, La Veranda was where we ate everyday, they have so many choices. We only ate dinner at one restaurant, which was good, but the restaurant by the pool was delicious. The setup of the pool connected to the beach was by far the greatest part! The only downfall, they need more night time entertainment. Some type of band or dj at night to keep things going. They had karaoke, which we did and it was fun, however something a little more upbeat would have been nice. Also, pool bar doesn't open until 10:30.
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked hotel , very clean and staff is always very helpful
Stayed 4 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit older but still has all the amenities you need. Rooms were clean, pool was great and staff was awesome. Location was about 20 mins from the airport. The restaurants were good but none inside the hotel compared to the Hacienda Sisal outside, eat there! The staff was so friendly and accommodating.
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super friendly and accommodating place! It is always clean and I LOVE the pool to swim laps in!! We continue to go back every year!
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias!

Muy bonita experiencia. Las instalaciones y el servicio de primera calidad.
Stayed 7 nights in Apr 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Be aware, this property will not let you have over any visitors whatsoever without paying for a “guest pass”. However, there
Stayed 4 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, strict cleaning, great restaurants. The beach and pool are stunning. Costs were transparent, no hidden fees. My only complaint was that tourists were not adhering to masks like they should've.
Stayed 5 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros- Large pools, on the beach, all rooms are ocean view and staff were constantly cleaning. Cons- No entertainment, same music, food was not great except some of the specialty restaurants, needs more restaurants We came in on a Sunday evening at 930pm and there was absolutely no entertainment, no pool entertainment- it seemed like the resort was closed
Stayed 4 nights in Mar 2021