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Villas Tropical by Andiani Travel

2.0 star property

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Outdoor pool
Family Villa
Family Double Room | Living area
Family Double Room | Living area
Garden

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View in a map
39 Retorno del Rey, Cancun, QROO, 77500
  • Place, Ballenas Beach
    ‪5 min walk‬
  • Place, Kukulcan Plaza Shopping Mall
    ‪13 min walk‬
  • Place, Aquaworld
    ‪15 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Condo

Family Condo

Family Condo

  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Family Villa

Family Villa

Family Villa

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Villas Tropical by Andiani Travel

Hotel with an outdoor pool, near La Isla Shopping Mall
This hotel features an outdoor pool, concierge services, and a garden.
Villas Tropical by Andiani Travel offers 5 accommodations with air conditioning. Accommodations have kitchens with cookware/dishes/utensils.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Satellite television is provided.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Villas Tropical by Andiani Travel, you're just a quick walk from Ballenas Beach. An outdoor pool and concierge services are available.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge
  • Just a 5-minute drive from La Isla Shopping Mall and a few minutes from Hotel Zone Beaches
As a guest of Villas Tropical by Andiani Travel, you'll find an outdoor pool, a garden, and concierge services. The front desk is open around the clock.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • Outdoor pool

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tropical
Tropical By Andiani Travel
Villas Tropical by Andiani Travel Hotel
Villas Tropical by Andiani Travel Cancun
Villas Tropical by Andiani Travel Hotel Cancun

Villas Tropical by Andiani Travel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

EYNAR G

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family vacation 2 adults and two kids. The worst experience of my life, since we arrived the security guard treated us very rudely, saying that he did not have a reservation with my name. After 30 minutes waiting he let us in. We went up to the apartment and since we opened the door there was an unpleasant smell but the worst was yet to come, the apartment was invaded by cockroaches. They walked on the walls, throughout the kitchen and in the bathrooms. Later we go out shopping and when we return we realize that the refrigerator is not working. We contacted the property manager and he ignored the texts, then I called him and he didn't answer, but a few seconds later he answered my text. He told me that he was trying to fix the problem. In the end I ended up calling Orbitz and he told them that someone would arrive in half an hour to fix the refrigerator, an hour and a half passed and no one came. In conclusion we could only stay one night and Orbitz helped us cancel the remaining days and we left the property the next day
Stayed 4 nights in Jun 2024