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VR CLUB Tulum Riviera

4.0 star property

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Photo gallery for VR CLUB Tulum Riviera

Double Room with Sea view | Water view
Double Room with Sea view
Exterior
3 outdoor pools
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carr. Tulum - Cancún, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Cenote Manatí
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Sea view

Double Room with Sea view

Double Room with Sea view

8.6 out of 10
Excellent
(10 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room with 2 Single Beds, Garden view

Room with 2 Single Beds, Garden view

Room with 2 Single Beds, Garden view

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for King Room Sea View

In-room safe, soundproofing, iron/ironing board, bed sheets

King Room Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About this property

VR CLUB Tulum Riviera

At VR CLUB Tulum Riviera, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy scuba diving.
VR CLUB Tulum Riviera offers 96 air-conditioned accommodations with safes. Rooms open to balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at VR CLUB Tulum Riviera. During your stay, you're just a quick walk from Tulum National Park. Free breakfast, free WiFi in public areas, and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry and a concierge
  • Onsite recreation includes an outdoor tennis court and tennis lessons
  • Just a 3-minute walk from Tulum National Park and 9 minutes by car from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
Some rates at VR CLUB Tulum Riviera are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

VR CLUB Tulum Riviera offers its guests 3 outdoor swimming pools and an outdoor tennis court. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

VR CLUB Tulum Riviera also features spa services, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
La Terrazza - Onsite restaurant. Happy hour is offered.

All-inclusive details

All-inclusive room rates at VR CLUB Tulum Riviera are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terrazza

Things to do

  • 3 outdoor pools
  • Boat tours
  • Canoeing
  • Evening entertainment
  • Fishing
  • Outdoor tennis court
  • Scuba diving
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Garden
  • On the beach

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at VR CLUB Tulum Riviera

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 120 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

VRClub Tulum Riviera
Tulum Riviera Beach Resort
VR CLUB Tulum Riviera Hotel
VR CLUB Tulum Riviera Tulum
VR CLUB Tulum Riviera Hotel Tulum

VR CLUB Tulum Riviera Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 115 reviews
Rating 8 - Good. 28 out of 115 reviews
Rating 6 - Okay. 13 out of 115 reviews
Rating 4 - Poor. 7 out of 115 reviews
Rating 2 - Terrible. 12 out of 115 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

4/10 Poor

Brittney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean smelled like urine , stains on flooring , ride employees and harassment
Stayed 2 nights in Jun 2025

10/10 Excellent

Marta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like easy going atmosphere, friendly staff, good food
Stayed 1 night in Jun 2025

8/10 Good

salvador

Travelled with partner
Disliked: Amenities
No night life no store on property to buy sunscreen 30 dollars to taxi to town had a good time just not convenient
Stayed 6 nights in May 2025

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities

Restful spot

Our room was nicely cleaned every day. The restaurant, grounds and pool were nicely maintained, except for the beach. The sandy area by the pool was raked but in "seaweed season" expect a large zone of seaweed to get through in order to get to the ocean. There wasn't the ever present loud music to deal with making the pool visits peaceful. There weren't a lot of other guests at this time so we always had chairs for the pool or beach. Waitstaff present at pool. If the power goes out you will not have a/c or water until it is restored. The room a/c was weak and then it died. We ended up moving late one night to another room that also had weak a/c. Screens on the doors and ceiling fans would be a nice add on. Meals seemed expensive at the resort but they were in town as well. We opted for the room/breakfast deal. Meals are a typical buffet. But there are other restaurants on site. Check for hours. Staff was very friendly and helpful. Tour companies onsite. Get a rental car. It's worth it if you like to get out and see things on your own. Taxis and buses are available at the security gate or on call. The ruins are great in Tulum and Chichen Itza is only a 2 hour drive away if you are into that sort of thing. From the highway in it is not paved. Expect a few bumps. You can visit several places with this resort as a base camp. This might be a nice family place. I would actually stay here again if we were to return to Tulum.
Room with queen bed and twin. Fridge, tv.
Lots of flora. It's like you're in a jungle...
Ocean temps were nice late April early May
Staff trimmed trees and gave us an opened coconut!
Stayed 7 nights in May 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel on the beach

Great beach front hotel. Staff were friendly and tasty breakfast options which rotated most days. We were disappointed that some of the kayaking, tennis lessons and the gym wasn’t available as described. In part due to a hurricane. The hotel could have done with a better welcome tour or welcome / information pack as we had to ask the front desk a lot of questions. But the lady on reception was great and very helpful. (Five stars for her)
Stayed 5 nights in Apr 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
quite and lovely
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

E

Liked: Cleanliness, property conditions & facilities
Nice enough - front desk staff aren’t very helpful. They will also add money onto taxi costs so watch out. However the dining room and bar staff are lovely and very helpful. There are better options around but it ticks a box
Stayed 2 nights in Apr 2025

6/10 Okay

Denise

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The resort itself was above average for the price. It was nice that it was quiet and on the beach. The seaweed was a constant issue, and although the staff attempted to keep it to a minimum, it did continue to be a problem. I didn't read anywhere in the reviews prior to book that they didn't want you to flush toilet paper, which honestly doesn't sit well with me. There were two restaurants and the buffet on the premises. We only went to the italian restaurant and the buffet. The italian restaurant was good. The buffet breakfast had a number of options including omelets made to order and was included with your stay. We did try the buffet for dinner on two nights which was an extra cost of $64 canadian per person, which seemed a bit expensive to me as the food was nothing to be overwhelmed with. I am thankful we had rented a car. The parking was free. The resort was about 15 minutes by car into downtown Tulum. It would have been expensive to pay for cabs each time we wanted to go into town.
Stayed 7 nights in Mar 2025

4/10 Poor

Melissa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beach was beautiful. Dresser in room was broken. Could not put toilet paper in toilet, had to put it in a trash can- entire resort is like this. Food was fair at buffet,had food poisoning last night of stay and only ate at resort. Drinks were fair at bar. More mixer than alcohol. Staff was very friendly and helpful. I would give it a 6 out of 10. If u r looking for beautiful beach, this is it. If u r looking for hotel with nice amenities, not the place for you.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicolet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & staff

Stayed 4 nights in Jan 2025

10/10 Excellent

Darryl

Stayed 4 nights in Jan 2025

6/10 Okay

GUILLERMO

Stayed 6 nights in Jan 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at VR Club! The resort is quiet and small and has a very family atmosphere. The staff is attentive to all needs and strives for excellence in every area. Food was delicious, room cleaning was excellent, all services were fantastic! Will definitely return!
Stayed 6 nights in Dec 2024

8/10 Good

Inta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion this is definitely the best place to stay and a great value for the money. It is absolutely beautiful, the food and drinks are great, and the staff are the best of anywhere I've ever stayed before! I'll be back :)
Stayed 8 nights in Dec 2024

8/10 Good

GULSAH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They can improve food! But rest is good. Staff were amazing
Stayed 7 nights in Jul 2024

10/10 Excellent

Alvaro, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos en el Hotel por 3 dias i todo estuvo super bien. Nuestro cuarto a unos pasos de la playa, bien traquilo. Todo el personal super amable a todo, Carlos, Eliseo i Manuel nos trataron como reyes, cena en el VIP (roof top). Lo unico malo fue que un dia completo, estuvieron grabando un show Frances, i nos anduvieron moviendo de un lado a otro para que pudieran aser las grabaciones, sin aber comunicado a los que nos estavamos hospedando en el Hotel, pero de ahi en fuera todo estuvo super bien. Esperamos volver i estar por mas dias.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lakshmi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at VR club, the staff was very helpful and courteous. The evening music was very good. The location is beautiful, peaceful and serene. Hope the entrance road is paved soon!
Stayed 1 night in Nov 2024

8/10 Good

Kalpathi

Travelled with partner
Liked: Property conditions & facilities
At night the room felt cold and there were no blankets. We came as a group and everyone had the same complaint. Other than that the stay was really enjoyable.
Stayed 1 night in Nov 2024

8/10 Good

Krishnamurthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach front property with very helpful staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Crystal

Disliked: Property conditions & facilities
My initial reservation was at this hotel. However upon arrival everything was so pretty and all, but the AC in there rooms was not cold at all. They offered to move us rooms but the other room was hot as well. asked for a fan and they were unable to provide us with one. Then said (we can buy one, but you will have to pay for it).. Reached out to our booking site and they where able to us hotels immediately.
Stayed 7 nights in Sep 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Tiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My sister and I were able to have an all-inclusive vacation. It must be mentioned that the personnel was incredibly kind and well-kept. Regretfully, the cuisine was really underwhelming considering the extremely limited options. It was really disappointing. You really don't get to sample any of the Mexican cuisine, which is really disappointing. I was always simply asking taxes to take me to restaurants where the food was better and actually tasted good.
Stayed 6 nights in Aug 2024