Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
VIP Access

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Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Two Bedroom Loft + $90 Daily Resort Credits | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Punta Sam Beach
    ‪10 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 2 Bedrooms (+ $65 Daily Resort Credits)

  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

Room, 1 Bedroom (+ $45 Daily Resort Credits)

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Room, 1 Bedroom, Ocean View (+ $50 Daily Resort Credits)

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Deluxe Room, 2 Queen Beds (+ $25 Daily Resort Credits)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean + $35 Daily Resort Credits)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Ocean View (+ $75 Daily Resort Credits)

  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe Room, 1 King Bed (+ $25 Daily Resort Credits)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean, + $35 Daily Resort Credits)

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Ocean Front + $125 Daily Resort Credits

  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Three Bedroom Loft + $125 Daily Resort Credits

  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Room, 2 Bedrooms, Oceanfront (+ $90 Daily Resort Credits)

  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

Two Bedroom Loft + $90 Daily Resort Credits

  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Penthouse + $90 Daily Resort Credits

  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun All Inclusive Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a beach bar, and 5 bars/lounges
  • Take a swim in the 5 outdoor pools or soak in the 4 hot tubs
  • Treat yourself to hydrotherapy, massages, or aromatherapy at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and volleyball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 8 minutes by car from Ultramar Ferry Puerto Juárez and 8 minutes from Playa Mujeres Golf Club
  • Airport and local-area shuttle service available for a fee
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Villa del Palmar Cancun All Inclusive Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a sauna. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Punta Sam property is smoke free.

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 988 out of 1525 reviews
Rating 8 - Good. 298 out of 1525 reviews
Rating 6 - Okay. 117 out of 1525 reviews
Rating 4 - Poor. 62 out of 1525 reviews
Rating 2 - Terrible. 60 out of 1525 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of the complimentary drinks was disappointing. I’m told this is fairly common across all inclusive resorts. Little to no alcohol in cocktails. All other services were top notch.
Stayed 4 nights in Jan 2025

4/10 Poor

Karlee

Liked: Cleanliness
Disliked: Staff & service
The property itself was very beautiful. The reason for this poor review is due to the fact that we went there to relax but ended up with a nightmare on our hands headed home. The hotel charged my dad‘s credit card a very high amount of money I am not allowed to say apparently in American dollars instead of pesos. When he called to correct the issue, they said they required him to send his credit card and passport and could not correct the issue. We had to contact the bank to get involved. Additionally, Expedia sells trip insurance, but refuses to cooperate with them when it comes time to file a claim. We had to leave our vacation due to illness, and filed a claim in the beginning of December. It is about to be February and the insurance company still says they are waiting to hear back from Expedia. I am starting to get the feeling Travel Guard and/or Expedia is a scam.
Stayed 7 nights in Dec 2024

10/10 Excellent

Avishag Fine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Alicia Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our extended family and with small children ( 1 year to 9) . We had a fantastic experience. It was a very laid back and Family friendly environment, but yet checked all the boxes for the adults. It didnt feel like a theme park and was a true vacation. We will be back!
Stayed 5 nights in Jan 2025

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 5 nights in Jan 2025

2/10 Terrible

Jiae

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service are not good. I feel it is not all inclusive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Donna Nueva Elnar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent 4night stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the heated pool, we wish they had a buffet available for all the meals not just the breakfast, but the restaurants were nice too.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Senadina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 4 nights in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Saulo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff! Clean location!
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael Joseph

Stayed 7 nights in Jan 2025

10/10 Excellent

Angela Sue Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is top notch. You are welcomed with a cold towel and given every courtesy when you arrive. The staff is amazing, friendly and they remember you and you are greeted by name as you visit the different areas of the hotel. The view from the room while either lounging in the hammock or relaxing in the spa on our balcony is breath-taking. There are little touches thought the hotel and your room that make the stay an experience to relive over and over. Def coming back.
Stayed 5 nights in Dec 2024

8/10 Good

Christopher James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The pool activities and staff getting people involved was really fun! After checking in they are a bit pushy with time share like opportunities to take advantage of and receive discounts on tours. We were not looking to do that but if you are it’s there for the taking. The food at the Mexican restaurant Zama was not good and for the most part that was the the only available restaurant to eat for lunch time everyday other than room service or the food offered at the pool which got old after a few days. The buffet dinner was supposed to be served everyday as advertised on the website and also on the elevators but was only available one day per week. However, the breakfast buffet was served daily and that was the best most authentic Mexican food of the trip! Overall, great service from the staff at the pool and in the restaurants, food wasn’t great as a whole due to limited options and the pool was amazing. The pool was the best part of the trip hands down
Stayed 4 nights in Jan 2025

6/10 Okay

Aleksandra

Stayed 6 nights in Jan 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST time at Villa Del Palmar and definitely plan on going back. The food was phenomenal, service was amazing and the grounds are stunning. I can't say enough wonderful things. Everyone affiliated with the resort was courteous, caring and went above and beyond from the reception area to the servers and housekeeping!
Stayed 6 nights in Jan 2025

10/10 Excellent

James Edward Grindinger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and beautiful with massive balconies with hammocks. The beach is good with more than adequate lounging options. We did the all inclusive which is the way to go. Food and service are fantastic. The place is well maintained and spotless! Staff is ultra friendly and prompt. Only drawback is signing for everything but it really wasn’t a bother.
Stayed 3 nights in Jan 2025

8/10 Good

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented, fabulous place, will definitely be going back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I researched quite a few hotels before settling on this one. As many as you I read the reviews…this place exceeded my expectations. First off the food was absolutely incredible, each dish felt like it was made specifically for you with high quality options. The staff was amazing, attentive and cheerful adding to the overall experience. Room was clean, updated and nice. We loved it and will be returning. I’d definitely say this is family friendly and more focused on those wanting to relax over a party atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

Angelique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually rate this property 5 stars. For some reason my app won’t allow me to pick the 5 star rating. This is a great resort ! The pools are amazing, the food is really good for an all inclusive. Great family resort with lots of fun activities and a beautiful beach!! The beach was amazing! Our room was awesome and spacious! 5 stars!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish more evening activities for adults.
Stayed 5 nights in Jan 2025