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Villa Palmeras

3.5 star property
VIP Access

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Photo gallery for Villa Palmeras

Interior
Junior Studio Suite | Terrace/patio
Interior
Interior
Junior Studio Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪5 min drive‬
  • Place, Plaza La Roca Shopping Center
    ‪9 min drive‬
  • Place, El Tinto Golf Course
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free wired internet

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free wired internet

View all photos for Standard double room

Standard double room

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About this property

Villa Palmeras

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/game room and a garden are onsite.
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Villa Palmeras. During your stay, you'll be close to Delfines Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by car from Moon Palace Golf Club and 10 minutes from Xoximilco
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/game room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Villa Palmeras has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number HBC220406314
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 9 PM.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1005 reviews
Rating 8 - Good. 216 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 78 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

8/10 Good

kilsoo kelvin

Stayed 1 night in Feb 2026

8/10 Good

Seyed Yahya

Stayed 6 nights in Feb 2026

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Good place for a reasonably-priced stopover, on the way to or from Cancun airport. Clean and serviceable rooms, pool and games room, plus wholesome homemade food at the restaurant.
Stayed 1 night in Feb 2026

2/10 Terrible

MARIE

I tried to cancel and they refused to answer 2 mins after my booking
Stayed 1 night in Jan 2026

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Arrived afterhours. Easy to enter Villa Palmeras as codes and room number provided previously. Room nice, but we had been traveling for 18 hours and did not carry water with us. We had expected to have drinkable water in the room for the three people registered but none was available. As it was afterhours (10 pm) no front desk people to ask. Purchased breakfast in the morning prior to departure. Outstanding food!
Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful villa, friendly and accommodating staff, clean facilities.
Stayed 6 nights in Feb 2026

10/10 Excellent

Vanessa Alejandra

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 2 nights in Dec 2025

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I could not receive wi-fi in my room. I had to go out to the hall to get it, then it was very weak and slow. The TV in the room didn’t work. The margaritas were only half full. When we asked the server why the glasses were only half full, he just shrugged and said that's how they come.
Stayed 1 night in Feb 2026

4/10 Poor

Julian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shower head was broken, wifi did not work properly. Not good experience.
Stayed 1 night in Feb 2026

6/10 Okay

aida

Travelled with family
Disliked: Amenities
El lugar en que esta no se ve muy seguro para llegar
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
The room was spotless.
Stayed 1 night in Feb 2026

8/10 Good

Lane

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good standard condition, the staff was pleasant , and helpful . I would definitely recommend the stay especially knowing it’s closer to the airport.
Stayed 4 nights in Feb 2026

8/10 Good

Thelma Jean

Travelled with partner
Liked: Cleanliness
Did not like the virtual checkin. The arrangement was to send checkin details by email, which never happened. Other than that...the room was clean, the restaurant was very welcome and food good, the grounds were lovely.
Stayed 1 night in Feb 2026

6/10 Okay

Dana, Philadelphia

Travelled with partner
Liked: Cleanliness
The staff was courteous, the food was great, and the prices even better! However, the room toiletries dispensers were all empty, what appeared to be a hot tub was actually cold with a non heated pool. They advertise a sports bar, but there was no Television, only a projector that you had to hook up yourself. Being out of country made this function not work, so the Super Bowl at a sports bar was a flop. But for the price it was a nice stay and convenient by the airport with a driver easily arranged for us.
Stayed 1 night in Feb 2026

8/10 Good

Giany

Liked: Cleanliness, staff & service, amenities
Very tidy and clean room. Surface was small. Breakfast was correct, staff was very nice. The most important point is that the hotel is close to the airport and 100% autonomous check-in/out. You can litterally arrive anytime and they provide you with all the codes to access the building/parking, makes it very convenient.
Stayed 1 night in Feb 2026

8/10 Good

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Feb 2026

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful pool area and grounds
Stayed 2 nights in Jan 2026

10/10 Excellent

Valery

Stayed 6 nights in Dec 2025

2/10 Terrible

Tryphana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is in the worst part of Cancun, when I arrived it was people standing outside with aggressive dogs. Way too much going on the place doesn’t look like the pictures.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Jose Felix

Stayed 1 night in Jan 2026