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Wyndham Garden Cancun Downtown

4.0 star property
VIP Access

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Photo gallery for Wyndham Garden Cancun Downtown

A breakfast buffet with various dishes, a milk pitcher, and a coffee pot.
A modern indoor space with a wooden ceiling, potted plants, and a glass door leading outside.
A hotel room with a large bed, a desk, a chair, and a sofa.
A modern hotel with a swimming pool, a brick facade, and a blue-tiled wall.
A modern bar area with high stools, a glass partition, and a neon sign.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Place, Cancun Bullfight ring
    ‪5 min walk‬
  • Place, Plaza Las Americas
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Non Smoking

A large bed with a wooden headboard, two bedside tables with lamps, a flat-screen TV, and a large window with curtains.

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a sofa.

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Wyndham Garden Cancun Downtown

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Wyndham Garden Cancun Downtown. During your stay, you're just a quick walk from Plaza Las Americas. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy local and international cuisine while dining at Waka...mmm...¡olé!
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Plaza Las Americas and a 4-minute drive from Puerto Cancun Marina Town Center
Wyndham Garden Cancun Downtown offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Cancun Downtown. Free self parking is available.

This 4-star Cancun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Waka...mmm...¡olé! - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Waka...mmm...¡olé!

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,615 square foot of space)

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Cancun Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1005 reviews
Rating 8 - Good. 278 out of 1005 reviews
Rating 6 - Okay. 153 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yasunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and although the hotel was dated, it provided us what we needed at a reasonable cost
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Dror

Liked: Cleanliness, staff & service, amenities
Room was nice big and clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, staff was very nice and helpful.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night, its basic but it’s complete. Breakfast was good, not a enormoes variety but enough to start the day well! Rooms were spaciois and beds comfortable. The shower tends to get full pretty quick thus the rest of the bathroom as well. A few towels and it’d fixed.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah I really enjoyed my stay & would recommend to others.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness
Good place for a few days, bed was soft and pillows too.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Michael Urban

Liked: Cleanliness, staff & service, room comfort

A good place to stay

A good place to stay with a nice balance between price and quality Breakfast was OK but not in any way lavish Location was good not too far from the beach and the airport
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Rohit

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Basic hotel, need an upgrade desperately.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy place with a good rate for just overnight stay rather to an all inclusive options in Cancun
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

MARIKO

The hotel was generally old. The staff service was good. However, the walls were thin, and I could hear the voices of the people in the next room until late at night, which was disappointing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC is fantastic. I hv to turn it u.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Deidre Solomon

Liked: Cleanliness, staff & service
The staff at the check-in desk were super friendly and helpful. Shout out to Cesar for helping me and my daughters navigate the local area and best beaches to visit! He took the time to explain, showed me on Google Maps and even wrote the information down for me (which I used as my guide for the entire stay). Keyana was also helpful and always smiled when she saw me. We arrived early and opted to pay the $40 USD to check-in early. There is a taxi stand outside that is always manned with really nice drivers who can answer any questions about the city. Though Ubers are cheaper, we opted for the taxi since I 'knew' the driver after Day 1. The concierge Felipe was really good and steered us in the direction of some really cool excursions, and even gave us some tips on how to save money by doing some things a la carte. The property is located about 10 mins from the central area and conveniently beside a 24 hour 7-11.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for very reasonable price in Downt

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

michelle

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gayani

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Muhammad Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. good location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

JUAN A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shawn Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exellent and the breakfast is absolutely delicious and fresh.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Damian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sebastian at front desk was Excellent. Great customer services.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in downtown
Stayed 1 night in Feb 2025