6/10 Okay
Sarah V., Chicago, IL
22 Oct 2025
5 PM check in as cleaning ladies were still there. They were complaining that they only had a couple of hours to clean a 3 story house.Trash bins were FULL at our arrival. Upon 5pm check in, I opened the hot tub to see murky water with chemicals on top. There was a layer of oil on the water. I contacted the host and they responded quickly with a bold lie. He assured me that he changed the water that day and did the chemicals himself. I own a hot tub. There was zero evidence that the tub had been drained. Zero. I know what it looks like when you dump chemicals into dirty water. We did not use the hot tub as it looked to be a biohazard. Owner offered 75 for the inconvenience. Then stated that his technician okayed it after first telling me he was personally the one that treated it. The cleaning ladies were holding hot tub sanitizer in their hands as they were walking in and out of the house. I did NOT notice tools or a screwdriver, as one is needed to remove the panel to drain the tub. Please tell me why you would need so many chemicals to dump in clean water? AND you were able to fill it and heat it to 105 by 5pm??? Absolutely amazing. THIS IS SARCASM. I’m only writing all this because I’m genuinely upset at being lied to. Oh, and all the cameras are not cool. Please fix things in the home instead of leaving notes all over the house. If you actually fix the toilet, you won’t need to post instructions on how to flush. Also had to replace propane in firepit.
Sarah V.
Stayed 3 nights in Oct 2025