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DoubleTree by Hilton Caracol Canela

4.0 star property

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Photo gallery for DoubleTree by Hilton Caracol Canela

Reception
Front of property
LED TV
LED TV
LED TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪13 min walk‬
  • Place, Canela Fashion Museum
    ‪16 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Standard Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a desk, and a chair.

Standard Double Room, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a desk, and a chair.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Exclusive Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a desk, and a chair.

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a desk, and a chair.

Luxury Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a desk, and a chair.

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, City View

A hotel room with a large bed, bedside table with a lamp, a desk, and a chair.

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

DoubleTree by Hilton Caracol Canela

This smoke-free hotel features a restaurant, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at DoubleTree by Hilton Caracol Canela, you're just a quick walk from Canela Automobile Museum. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Canela Automobile Museum and a 2-minute drive from Canela Fashion Museum
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness center, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 45.734.841/0001-60
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 175 out of 188 reviews
Rating 8 - Good. 9 out of 188 reviews
Rating 6 - Okay. 3 out of 188 reviews
Rating 4 - Poor. 0 out of 188 reviews
Rating 2 - Terrible. 1 out of 188 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Café da manhã perfeito. Atendimento da equipe muito atencioso! Ótima academia! Piscina bem aquecida e coberta!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Funcionarios atenciosos. Quarto novo e amplo.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Sempre muito bom! So não informam que o estacionamento é pago.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Otima
Stayed 1 night in Mar 2026
Verified

8/10 Good

luiz antonio

Liked: Cleanliness, amenities, property conditions & facilities
sim
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel desdee a recepção estão de parabéns, quarto limpo e organizado, equipe de funcionários educados e prestativos; instalações novas e completas para atender os hóspedes; um ambiente ideal para familia, pretendo retornar ao hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Solange Alves

Liked: Cleanliness, staff & service, amenities
Adorei o Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andre Antonio

Liked: Cleanliness, staff & service, amenities
A limpeza e cuidado com a arrumação do quarto e as dependências do hotel , cordialidade dos colaboradores desde a recepção, café da manhã até mesmo o carinho do bilhete manuscrito da mamadeira
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

CICERA

Liked: Cleanliness, staff & service, amenities
Quarto impecável, equipe bem atenciosa e café espetacular
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marisa Maria

Liked: Cleanliness, staff & service, amenities
Excelente em todos os itens
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Ótimo hotel! Novo, moderno e limpo. Equipe muito simpática, e café da manhã excelente!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities
Hotel excepcional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, amenities
Como sempre, excelente! Atendimento do pessoal, instalações, café da manhã, itens de higiene, tudo de primeira.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, amenities
Tudo perfeito
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities
Muito bom o serviço, o hotel, café da manhã erc
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leo Jaime

Liked: Cleanliness, staff & service, amenities
Tudo ótimo, quarto, estrutura, café da manhã excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

João Vianei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, com atendimento maravilhoso!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, amenities
Tudo impecável. Equipe, quarto, hotel super novo, organização do café da manhã. Um dos melhores hoteis que já ficamos.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento nota 10!!! Ótimo quarto e café da manhã, todos os atendentes educados e atenciosos, principalmente a gerente Cingia e o Cassiano.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities
Excelente, amei a estadia. Recém construído, tudo bem novinho, limpo e organizado.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Celso Antonio

Liked: Cleanliness, staff & service, amenities
Equipe, quarto, café da manhã, estrutura, tudo perfeito!
Stayed 3 nights in Dec 2025