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DoubleTree by Hilton Caracol Canela

4.0 star property

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Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property
Reception
LED TV
LED TV
LED TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Canela Automobile Museum
    ‪7 min walk‬
  • Place, Steam World
    ‪12 min walk‬
  • Place, Dreamland Wax Museum
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Luxury Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, soundproofing, free WiFi, bed sheets

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Caracol Canela

This smoke-free hotel features a restaurant, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities.
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at DoubleTree by Hilton Caracol Canela, you're just a quick walk from Canela Automobile Museum. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Canela Automobile Museum and a 2-minute drive from Canela Fashion Museum
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness center, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number 45.734.841/0001-60
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 128 out of 135 reviews
Rating 8 - Good. 5 out of 135 reviews
Rating 6 - Okay. 2 out of 135 reviews
Rating 4 - Poor. 0 out of 135 reviews
Rating 2 - Terrible. 0 out of 135 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

LUCAS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo impecável. Equipe, quarto, hotel super novo, organização do café da manhã. Um dos melhores hoteis que já ficamos.
Stayed 6 nights in Dec 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento nota 10!!! Ótimo quarto e café da manhã, todos os atendentes educados e atenciosos, principalmente a gerente Cingia e o Cassiano.
Stayed 3 nights in Dec 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Construtora

Stayed 5 nights in Dec 2025

10/10 Excellent

felipe

Stayed 4 nights in Dec 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities
Excelente, amei a estadia. Recém construído, tudo bem novinho, limpo e organizado.
Stayed 4 nights in Dec 2025

10/10 Excellent

Celso Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Equipe, quarto, café da manhã, estrutura, tudo perfeito!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ludy

Liked: Cleanliness, staff & service, amenities
Quarto perfeito. Equipe muito prestativa.
Stayed 4 nights in Dec 2025

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sensacional ! Cama confortável, chuveiro muito bom , café da manhã excepcional , atendimento nota 1000
Stayed 3 nights in Dec 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities
Hotel novo, café maravilhoso e funcionários 100% dedicados
Stayed 4 nights in Dec 2025

10/10 Excellent

VIRGINIA

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service
Excelente hotel, estrutura, alimentação e localização.
Stayed 3 nights in Dec 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities
O atendimento foi excelente, cafe da manhã delicioso, lugar incrível
Stayed 1 night in Dec 2025

10/10 Excellent

João E

Liked: Cleanliness, staff & service, amenities
Hotel novíssimo. Excelente atendimento, café da manhã otimo. Hotel top!
Stayed 2 nights in Nov 2025

10/10 Excellent

Neto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu e minha família visitamos Gramado há cerca de uma década. Já nos hospedamos em diversos hotéis e, por isso, posso falar com propriedade: se trata de uma das melhores opções da região. O hotel é novíssimo, tem camas ótimas, um design incrível e um atendimento impecável. Nunca nos sentimos tão bem recebidos! É um excelente hotel!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ingo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel impecável. Bem localizado entre Canela e Gramado. Muito confortável, limpo, excelente atendimento.
Stayed 1 night in Dec 2025

10/10 Excellent

lucio flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe excelente
Stayed 2 nights in Dec 2025

6/10 Okay

Gislene

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Se você na pedir, eles não trocam nunca as roupas de cama bem como as toalhas. O café da manhã parece uma corrida maluca. 10 atendentes feitos postes. Nem ovos fritos eles conseguem servir. O café em si é horrível. Parece uma água suja.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quarto excelente, cafe da manhã muito bom, equipe super educada e disposta a ajudar
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities
A Equipe do hotel é muito receptiva, o quarto amplo e aconchegante. O café da manhã uma delícia. E a localização do hotel é ótima. Adorei minha estadia.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gedor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infraestrutura super nova, funcionários educados e café da manhã completo com buffet e cardápio!
Stayed 1 night in Dec 2025

10/10 Excellent

Nérima

Travelled with family
Liked: Cleanliness, staff & service, amenities
O hotel é excelente. Limpo, cheiroso, tudo novinho. Equipe excelente, simpática, atenciosa. Cookies de boas vindas na recepção. Café da manhã agradável.
Stayed 1 night in Dec 2025