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DoubleTree by Hilton Caracol Canela

4.0 star property

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Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property
LED TV
Reception
LED TV
LED TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Parque Terra Magica Florybal
    ‪3 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Place, Dreamland Wax Museum
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, City View

In-room safe, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi, bed sheets

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi, bed sheets

Exclusive Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi, bed sheets

Luxury Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi, bed sheets

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, free WiFi, bed sheets

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Caracol Canela

Hotel in Canela with a 24-hour fitness center and free breakfast
This smoke-free hotel features a restaurant, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities.
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at DoubleTree by Hilton Caracol Canela, you're just a quick walk from Canela Automobile Museum. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by foot from Canela Automobile Museum and a 2-minute drive from Canela Fashion Museum
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness center, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 45.734.841/0001-60
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 119 out of 124 reviews
Rating 8 - Good. 3 out of 124 reviews
Rating 6 - Okay. 2 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 0 out of 124 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia perfeita, equipe atenciosa e gentil, cafe da manha excelente, infra estruttura formidavel
Stayed 1 night in Nov 2025

10/10 Excellent

Constantino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel, café, atendimento, quartos, etc.. tudo impecável
Stayed 2 nights in Nov 2025

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, amenities
Muito top o hotel e equipe muito bem preparada
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel super novo, quarto maravilhoso, equipe super solicita. Tudo perfeito, com certeza voltarei 😀
Stayed 5 nights in Nov 2025

10/10 Excellent

Victor Hugo

Stayed 5 nights in Nov 2025

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, muito limpo, equipe super atenciosa! Água disponível no corredor do quarto! E o cookie de cortesia é maravilhoso! O jantar nota 10!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo muito bom!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Stayed 2 nights in Jul 2025

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities
Tudo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Lúcio

Stayed 2 nights in Oct 2025

10/10 Excellent

TARCIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo com espaços amplos. Localização em área tranquila e próximo dos principais pontos de Gramado e Canela.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcílio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto amplo e limpo. Serviço excelente do staff. Café da manhã sensacional e variado, contando ainda com opções a la carte. Eggs Benedict’s e avocado toast fizeram sucesso! Garçons muito educados e sempre prestativos. Pessoal da recepção nota 10.
Stayed 5 nights in Oct 2025

10/10 Excellent

Luiz Artur

Liked: Cleanliness, staff & service, amenities
Desde a chegada com a recepção do pessoal, aos corredores e quarto com perfume. Quarto espaçoso e muito bem decorado. Áreas comuns do hotel também muito bem decoradas de ótimo bom gosto.
Stayed 2 nights in Oct 2025

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente… novo, limpo, organizado 👏👏👏 com certeza retornaremos.
Stayed 1 night in Oct 2025

10/10 Excellent

João Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualidade exemplares em todos os detalhes. O café da manhã, equipe (recepção, restaurante, limpeza, manutenção), jantar e acabamento nos agradou muito.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável, tudo muito limpo e enxoval novo e perfumado. Café da manhã maravilhoso. Equipe gentil e acolhedora. Amamos passar seis dias nesse hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paulo Evandro

Stayed 2 nights in Oct 2025

6/10 Okay

Jose Luis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A Limpeza do quarto, banheiro são ruins e a arrumação da cama é péssima !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super novo, tudo funcionando muito bem com excelente atendimento
Stayed 2 nights in Oct 2025

10/10 Excellent

fabiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa localização para quem está de carro, com boas instalações, excelente roupa de cama/banho e atendimento impecável. Padrão Hilton...voltarei.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

A estadia foi maravilhosa, o hotel é perfeito!!! Padrão da rede é sensacional, conforto, limpeza, chuveiro maravilhoso. Padrao hotel 5 estrelas. Hilton nunca decepciona!
Stayed 4 nights in Sep 2025

10/10 Excellent

Matheus A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções atualmente na região!

Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Stayed 1 night in Sep 2025