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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Exterior
Family Room, Multiple Beds
Breakfast meal
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Alpen Park
    ‪2 min drive‬
  • Gramado Covered Street
    ‪12 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪89 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is €43
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About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 157 reviews
Rating 8 - Good. 48 out of 157 reviews
Rating 6 - Okay. 16 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 5 out of 157 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

8/10 Good

Helthon Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Ótimo atendimento, muito bom café da manhã, boa localização, opção de caminhada próximo ao Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência Tudo estava muito bem feito e com atenção Cafe da manhã estava excepcional
Stayed 2 nights in May 2025

8/10 Good

Nidio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa estadia.

Experiência muito boa, estrutura do hotel atendeu minhas necessidades de conforto, quarto com bom espaço e limpeza impecável. Ar condicionado funciona perfeitamente, roupas de cama e banho de boa qualidade, atendimento muito respeitoso e aducado pelos funcionários. Local silencioso para quem quer sossego, estacionamento seguro, café da manhã satisfatório, sem muitas variedades porém bom.
Stayed 1 night in May 2025

8/10 Good

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito longe do centro mas limpo e confortável.Vale para uma diária ou duas.
Stayed 1 night in Apr 2025

10/10 Excellent

lucimar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Flávio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, um pouco afastado mas não foi nenhum problema. O café da manhã estava ótimo.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gleyssiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima

Hotel bem aconchegante Funcionários muitos simpático e atenciosos. Café da manhã simples porém muito agradável.
Stayed 1 night in Apr 2025

6/10 Okay

Helenice

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Experiência razoável, pois no check-in chegamos 13:50h conseguimos entrar no quarto 14:20h, porém check-in Começava às 14h, entendendo que precisaria limpar mas a forma como nos repassaram a demora foi deselegante, fora isso teria sido excelente a viagem.
Stayed 1 night in Apr 2025

8/10 Good

Luísa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ótimo hotel

O hotel está retirado do centro da cidade, o que é bom para evitar barulho excessivo, mas dificulta a mobilidade até os locais turísticos. Acomodações muito limpas, e café da manhã ótimo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Silvano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ariani

Stayed 1 night in Mar 2025

6/10 Okay

Ronaldo

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e tranquilidade

Maravilhoso! Hotel confortável, café da manhã farto e bem servido, acomodação simples com limpeza impecável. Local muito tranquilo e silencioso, longe da agitação das ruas principais, mas perto o suficiente quem está de carro. Atendimento de toda a equipe muito cordial e solicito.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza impecável. Hotel oferece exatamente o que como nas fotos. Simpatia dos funcionários em geral.
Stayed 3 nights in Mar 2025

6/10 Okay

Dione

Liked: Cleanliness, staff & service, property conditions & facilities

Bom para quem esta de passagem

Atendeu nossa necessidade de hospedagem, simples, econômica, muito limpo e otimo café da manhã.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom, voltaremos

Foi muito bom, café da manhã muito bom também e tudo bem tranquilo.
Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Liked: Staff & service

Ótimo custo benefício

Tivemos uma ótima experiência com bom custo benefício. Pousada em lugar tranquilo, com roupas de camas e toalhas de qualidade. Café da manhã simples mas bem gostoso!! O pãozinho quentinho ganhou nosso coração! Recepção muito atenciosa!! Voltaremos
Stayed 1 night in Mar 2025

10/10 Excellent

Janaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajei com a minha familia, ficamos apenas uma noite no hotel. Infelizmente não ficamos para o café da manhã, pois preciavamos sair de madrugada. O atendimento foi maravilhoso.
Stayed 1 night in Nov 2024

10/10 Excellent

Poliana M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Danielly Cristhine Mattos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Rosana

Travelled with family
Liked: Cleanliness, staff & service

Quarto para dormir

O hotel fica um pouco distante do centro ,o quarto estava arrumado e tinha cobreleitos.O atendimento foi o melhor.Não tomei café, porque sai muito cedo,mas me deram frutas.
Stayed 1 night in Jan 2025