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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Family Room, Multiple Beds
Breakfast meal
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Place, Ecoparque Sperry
    ‪10 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Place, Alpen Park
    ‪2 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪79 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 190 reviews
Rating 8 - Good. 57 out of 190 reviews
Rating 6 - Okay. 17 out of 190 reviews
Rating 4 - Poor. 5 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

10/10 Excellent

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, café da manhã maravilhoso
Stayed 1 night in Sep 2025

10/10 Excellent

Adriele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Final de semana em familia

O hotel é muito bom. Excelente atendimento, apenas tem a localização um pouco mais retirada, mas é super tranquilo. Café da manhã muito gostoso.
Stayed 1 night in Sep 2025

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jonas

Stayed 1 night in Sep 2025

10/10 Excellent

FILIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Simone, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Estadia muito boa, atendimento excelente, super recomendo, cafe maravilhoso
Stayed 1 night in Sep 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jardel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias maravilhosos

Atendimento excelente, ótima localização
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como fiquei no térreo, próximo a recepção e café da manhã, muito barulho pela manhã cedo. Mas cama e chuveiro excelente. Café da manhã bom.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha estadia

Extremamente limpo e muito confortável, shper recomendo a estadia, cafe da manhã maravilhoso, funcionarios super gentis, voltaremos com toda certeza!
Stayed 1 night in Aug 2025

8/10 Good

Luiz Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Waldir Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom local

Bom custo benefício quartos conjugados para família.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel aconchegante

Hotel aconchegante, localizado em local tranquilo, muitas vagas no estacionamento que é gratuito. Bom atendimento de toda equipe. Quarto pequeno, muito limpo, cama e roupas de cama bem confortáveis. Café da manhã surpreendente considerando as tarifas da hospedagem.
Stayed 1 night in Aug 2025

10/10 Excellent

VANESSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Neiva Ap

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã era fresquinho, com frutas e produtos da região, tudo organizado, gostoso. Os quartos são limpos, a roupa de cama impecável, tudo cheirando a limpeza. O pessoal é atencioso e competente.
Stayed 6 nights in Jul 2025

6/10 Okay

Marcos

Travelled with family
Liked: Cleanliness, staff & service
O atendimento estava excelente, mas praticamente não tinha blecaute na janela, muita iluminação da rua no dormitório, sendo que tinha uma janela que não tinha nenhuma cortina. Precisa melhorar muito a parte das cortinas com blecaute no quarto. Café da manhã bom, pode ter mais variedades. O banho precisa abrir o chuveiro e aguardar um tempo até esquentar bem a água, pois demora a esquentar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo x benefício

É uma boa localização para quem está de carro, estacionamento gratuito incluso. Café da manhã sem muitas opções mas muito saboroso, nos atendeu perfeitamente pois o básico como pão, ovos e café estavam muito bons. Nosso quarto era no fim do corredor, então ficamos afastados e não ouvimos nenhum barulho, mesmo de frente pra rua (muito calmo). Cama boa, chuveiro quentinho. Atendimento impecável, todos muito solícitos no que a gente precisou.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valneide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foram dias incríveis, foi tudo maravilhoso.
Stayed 3 nights in Jul 2025

6/10 Okay

Rosi Meri

Liked: Cleanliness, staff & service
Quarto simples e ao entrar muito cheiro de alvejante e pela manha muito barulho das camareiras.Nao pararam de falar alto ,isso desde cedo .
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, porém bom. A parte negativa é a acústica. É possível ouvir tudo dos corredores principalmente quando a hóspedes não são cuidadosos.
Stayed 1 night in Jul 2025

10/10 Excellent

Letícia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025