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Hotel Serra Canela

3.0 star property

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Photo gallery for Hotel Serra Canela

Reception
Breakfast meal
Family Room, Multiple Beds
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Place, Cathedral of Our Lady of Lourdes
    ‪18 min walk‬
  • Place, Alpen Park
    ‪2 min drive‬
  • Place, Gramado Covered Street
    ‪12 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪89 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
A 24-hour front desk, tour/ticket assistance, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Serra Canela, you'll be within walking distance of Alpen Park. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum
Hotel Serra Canela offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. Self parking is free.

This 3-star Canela hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 174 reviews
Rating 8 - Good. 51 out of 174 reviews
Rating 6 - Okay. 17 out of 174 reviews
Rating 4 - Poor. 4 out of 174 reviews
Rating 2 - Terrible. 5 out of 174 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

10/10 Excellent

Valneide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foram dias incríveis, foi tudo maravilhoso.
Stayed 3 nights in Jul 2025

6/10 Okay

Rosi Meri

Liked: Cleanliness, staff & service
Quarto simples e ao entrar muito cheiro de alvejante e pela manha muito barulho das camareiras.Nao pararam de falar alto ,isso desde cedo .
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, porém bom. A parte negativa é a acústica. É possível ouvir tudo dos corredores principalmente quando a hóspedes não são cuidadosos.
Stayed 1 night in Jul 2025

10/10 Excellent

Letícia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Enio

Stayed 1 night in Jul 2025

10/10 Excellent

WAGNER J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, ótimo atendimento, café da manhã muito bom! Hotel novo e muito bem cuidado!
Stayed 2 nights in Jun 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício, perto do centro de canela e quarto limpo e cheiroso é ótimo café da manhã
Stayed 1 night in Jul 2025

8/10 Good

Alexandre

Stayed 3 nights in Jun 2025

10/10 Excellent

Luísa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

José

Stayed 1 night in Jun 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa
Stayed 1 night in Jun 2025

10/10 Excellent

Clarice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi ótima e o custo beneficio também, o café da manhã é delicioso e com boa variedade a limpeza do quarto e ambientes estava 100% e como tomávamos café e saiamos, passávamos o dia inteiro em reunião e passeando e só retornávamos a noite o Hotel foi excelente para nossa estadia.
Stayed 4 nights in Jun 2025

8/10 Good

Weslei Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, porém de noite pessoal não respeita, muito barulho, barulho de criança correndo pelo corredor, pessoas com malas de rodinhas andando e subindo as escadas batendo o pé.
Stayed 1 night in Jun 2025

10/10 Excellent

liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

PATRICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, atendimento perfeito!
Stayed 2 nights in Jun 2025

8/10 Good

lenilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente, distânte do centro, para um período de frio o aquecimento é deficiente, o café é repetitivo e com pouca variedade, um diferencial é que oferecem garagem incluida na diária, o pessoal da cozinha, limpeza e recepção estão de parabéns pelos excelentes serviços prestados.
Stayed 4 nights in May 2025

10/10 Excellent

Jossiara G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025

8/10 Good

Martha Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria Cecília

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

luciana

Stayed 3 nights in May 2025

8/10 Good

Iasmim C

Travelled with family
Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

titu

Stayed 1 night in May 2025

8/10 Good

Silmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima estadia, tudo muito limpo, cheiroso e organizado
Stayed 1 night in May 2025

8/10 Good

Alex

Stayed 1 night in May 2025