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Don Ramon Hotel & Spa

4.0 star property

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Presidential Suite
Executive Suite | Bathroom
Couples treatment room(s), hot tub, body treatments, mud baths
Free daily full breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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Rua José Pedro Piva, 745, Canela, RS, 95680-000
  • Place, Parque Terra Magica Florybal
    ‪12 min walk‬
  • Place, Parque Vale Dos Dinossauros
    ‪17 min walk‬
  • Place, Steam World
    ‪19 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Don Ramon Hotel & Spa

Along with a full-service spa, this hotel has a restaurant and a health club. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Don Ramon Hotel & Spa offers 12 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holgar D´Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Don Ramon Hotel & Spa, you're just a quick walk from Pinheiro Grosso Municipal Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Treat yourself to thalassotherapy, aromatherapy, or hydrotherapy at Spa Holgar D´Alma
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, hiking/biking trails, and yoga classes
  • 8 minutes by foot from Parque Terra Magica Florybal and a 2-minute drive from Space Adventure Canela
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Don Ramon Hotel & Spa offers its guests a full-service spa, a health club, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Don Ramon Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Canela hotel.

Guests are served free full breakfast daily from 8 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Restaurante La Vanguardia - Onsite restaurant.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurante La Vanguardia

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 125.00 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 125.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 350 per person (roundtrip)
  • Pet fee: BRL 125.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 125.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Don Ramon Hotel & Spa Hotel
Don Ramon Hotel & Spa Canela
Don Ramon Hotel & Spa Hotel Canela
Pousada Don Ramon Spa Holgar D'Alma Charm Collection

Don Ramon Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 165 reviews
Rating 8 - Good. 50 out of 165 reviews
Rating 6 - Okay. 16 out of 165 reviews
Rating 4 - Poor. 4 out of 165 reviews
Rating 2 - Terrible. 3 out of 165 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities
Cama muito coinfortável, café da manhã bem completo e equipe super atenciosa e prestativa
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
O conjunto num todo superou as expectativas, a equipe,quarto, o proprietário. Excelente atendimento, café da manhã. Super recomendo.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, amenities
Maravilhoso
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo ótimo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eliseu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nós fomos muito bem recebidos pela equipe do hotel. Por se tratar de uma pousada pequena, o tratamento/atendimento foi personalizado. A experiência foi excelente.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável e atendimento impecável
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Julio

Liked: Staff & service

Que pena!

O hotel está envelhecido. . A tampa do vaso no banheiro estava solta e rachada , com manchas. O rolo de papel higiênico no suporte estava pela metade e não havia papel adicional Água ao lado do box sem ter sido usado. Lençóis encardidos e com bolinhas, áspero. Um dos travesseiros tinha manchas de uso! Devem corrigir!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joao F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quando se é surpreendido.

Lugar aconchegante, reservado, e o serviço de atendimento muito bom, casal simpático nos atendeu mesmo sendo a reserva feita repentinamente.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção em canela

Estadia muito boa, com ótima recepção e localização. Os funcionários do hotel são muito simpáticos e o café da manhã é muito bom. Falta acessibilidade na pousada, uma vez que o acesso aos quartos é somente por escada. Há também barulho dos carros que passam na avenida movimentada que fica defronte ao hotel. Dentro do hotel, há áreas de descanso com muito verde, ótimo para descansar, relaxar e tirar fotos. Os serviços de massagem do spa são bons e a profissional que nos atendeu foi bastante educada e eficiente. Valeu a estadia.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Fabio A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada para relaxar e aproveitar muito

Incrível, o estabelecimento é fantástico, ficamos hospedados pouco mais de 1 semana, o café da manhã preparado pelo Sr. Maurício é espetacular, todos os funcionários são muito atenciosos e foi tudo excelente. Por se tratar de uma pousada com a finalidade de SPA relaxante, nós não conseguimos aproveitar todos os serviços ofertados, temos 2 crianças e o casal perde um pouco esse direito, mas nada que desabone a pousada. Os ambientes são bem decorados e ideal para quem procura um ambiente de calma e paz. Recomendo muito essa pousada, que fica na metade do caminho entre Canela e Gramado, próximo de tudo, de frente a uma ótima pizzaria. De todas as vezes que fui a Gramado, certamente essa foi a que melhor fiquei hospedado.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noivado no Hotel&Spa Don Ramon

Pessoal foi muito atencioso, muito cordial. Lugar muito agradável, aconchegante, arquitetura e decoração muito diferente e muito bonita. Local charmoso e bem reservado, ideal para quem busca esse tipo de estadia!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Serviço ótimo! Chuveiro ruim e entupido pelo valor pago, café da manhã mt fraco pelo valor da estadia tbm.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort

Não recomendável

Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar Fantástico!!!!!

Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muit legal!

Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Thealmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo para relaxar

Positivo: Café da manhã muito delicioso e com tudo fresquinho, os pães e café eles trazem diretamente a mesa, e no salão há uma mesa farta. A tarde é servido um delicioso chá de maçã e uma taça de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortável com travesseiros confortáveis e lençol térmico (ótimo pros dias frios), além de uma mesa e um sofá. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diária há direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse é um item que pode gerar dificuldade. O estacionamento é pago, porém todo o espaço é aberto, sem segurança. As refeições precisam de agendamento, entendo que isso ajuda na organização, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e não há cada 1 hora).
Fachada
Vista do estacionamento
Chá da tarde
Chá da tarde
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Virginia Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don Ramón aconchegante

Muito legal! Café da manhã dos sonhos. Chá da tarde aconchegante. Serviço muito bom. Destaque para o Maurício, que nos deixou muito à vontade e nos entreteve com histórias maravilhosas do mundo dos hotéis.
Stayed 4 nights in Aug 2021
Verified

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort
No geral não gostamos. O atendimento de check in e check out foi demorado. A funcionária não é agradável. Achei um absurdo pagar 27 reais pra deixar o carro em frente à pousada - segundo a funcionária “taxa simbólica”! Cobram 10% do total da estadia como taxa de turismo - o que eu não havia me atentado na hora da reserva, ou seja, cheio de surpresas. Quarto confortável e café da manhã gostoso, mas também com horários restritos para agendamento pela pandemia. Não volto.
Stayed 1 night in Jun 2021