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Pousada Bella Serra

2.5 star property

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Photo gallery for Pousada Bella Serra

A residential area with houses, a paved driveway, and greenery.
A two-story building with a tiled roof, surrounded by greenery and a paved driveway.
A lobby with wooden furniture, a reception desk, a television, and a Christmas tree.
A dining area with tables set for meals, chairs, a fireplace, and artwork on the walls.
A hotel room with two beds, a large mirror, a television, and a wooden ceiling.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Rua Irmão Albino Brunetto, 128, Canela, RS, 95680-000
  • Place, Canela Automobile Museum
    ‪2 min drive‬
  • Place, Gramado Covered Street
    ‪15 min drive‬
  • Place, Snowland Park
    ‪25 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪99 min drive‬

Room options

View all photos for Double Room

A bedroom with a bed, a TV, a window, and a mirror.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a large mirror, a television, and a wooden ceiling.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A bedroom with two beds, a wooden wardrobe, a radiator, a television, and a window with curtains.

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a checkered bedspread, two wooden chairs, a small round table with a vase, and a wooden ceiling.

Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pousada Bella Serra

Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free pousada. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a TV in a common area, and multilingual staff assistance are onsite. Housekeeping is available on request.
Pousada Bella Serra offers 18 air-conditioned accommodations with minibars. This Canela pousada provides complimentary wireless Internet access. Bathrooms include showers. Hair dryers and change of towels can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
During your stay at Pousada Bella Serra, you'll be within walking distance of Canela Automobile Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Canela Automobile Museum and a few minutes from Stone House Theater
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Pousada Bella Serra. Free self parking is available.

This Canela pousada is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Flor Mel Canela
Pousada Flor Mel
Flor Mel Canela
Pousada Flor De Mel Canela
Pousada Flor de Mel
Pousada Bella Serra Canela
Pousada Bella Serra Pousada (Brazil)
Pousada Bella Serra Pousada (Brazil) Canela

Pousada Bella Serra Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 74 reviews
Rating 8 - Good. 30 out of 74 reviews
Rating 6 - Okay. 14 out of 74 reviews
Rating 4 - Poor. 5 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

CHRISTIANO

Liked: Cleanliness, staff & service, amenities
Custo benefício
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Daniela

Disliked: Cleanliness, amenities
Quarto não era nd como nas fotos, não tinha papel higiênico não tinha produtinhos de banho, não tinha onde colocar toalhas e nem msm pra colocar o papel, as toalhas de banho fornecidas estavam cheias de cabelo, o quarto estava sujo o chão, os lençóis estavam sujos tbm, café da manhã td bagunçado e fora q tinha várias opções faltando, e o leite frio estava azedo… achei beem triste
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, amenities
Cordialidade, limpeza e delicias no café da manhã impecáveis. Eu e minha familia tivemos uma excelente estadia, retornaremos com certeza.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, amenities
O moço da recepção muito querido. Quarto limpinho, cafe da manha gostoso.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo, tv funcionando, o chuveiro esquentou bem e as camas ok. Senti a falta de sabonetes para o banho. Os recepcionistas foram gentis, tanto o da noite, quanto a da manhã. O café da manhã é simples, mas bom, só achei que os sucos pelo menos poderiam ser naturais. Estacionamento, gratuito, mas se não tiver vaga, pode colocar na rua, é bem tranquilo e seguro.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo lugar para passar a noite com a familia, quarto confortável tv com netflix e outros streamings.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Room comfort
Camas um pouco desconfortáveis, televisão sem opção de canais.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deolindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem alem der simples, muito atraente, recepção muito atenciosos, quartos limpos. Bom café da manhã. Recomendo!!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada acolhedora.

O hotel é simples, mas atendeu bem o perfil da minha família. Passamos 5 dias e não tenho motivos para reclamar. O atendimento da recepção é muito boa, o pessoal é bem prestativo. O café da manhã é bem simples, porém já esperava pelo valor da diária. Só senti falta de secador de cabelo. Quando precisei peguei na recepção, mas o que estava disponível era um secador pequeno e fraco. Por conta do frio não dava para sair com o cabelo molhado. O quatto tem ar condicionado inverter, o que ajudou bastante no frio. Voltaria com certeza.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Thiago Da Silva

Liked: Cleanliness
Razoável
Stayed 1 night in May 2025
Verified

10/10 Excellent

Arielson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpo e aconchegante, os funcionários todos bem simpáticos e queridos. Adoramos e voltaremos mais vezes com certeza
Stayed 1 night in May 2025
Verified

8/10 Good

alexandre

Liked: Staff & service

Boa

Pousada simples podia ter tv com acesso a Internet, as tvs são antigas, A limpeza melhorar um pouco Café da manhã estava maravilhoso Atendimento também estava ótimo
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jorge Luiz

Liked: Cleanliness, staff & service, property conditions & facilities

Confortavel

Hotel confortável , mas o sistema de aquecimento não funcionava.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Boa!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem e tratamento de primeira qualidade. Funcionários bem atenciosos.
Stayed 6 nights in Nov 2023
Verified

6/10 Okay

Carulini

Disliked: Cleanliness, staff & service
Poucas vagas p estacionamento, Quarto frio com janela aberta, recepção ríspida.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Antônio

Liked: Cleanliness, staff & service

Bem razoável

O local em si é afastado, porém bonito e limpo, necessita atenção as vagas de estacionamento, pois são poucas. Ótimo atendimento e limpeza. Dias de frio e que impossível se acomodar com conforto. Na data já estava frio, o Calefator não funciona, ou não foi ligado e chuveiro elétrico na serra é complicado. Café da manhã fraco... Básico do básico
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Edson Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!!!

Muito bom, localização excelente! muita natureza ! otimo serviço! Recomendo! preço justo! Uma das melhores localizações de hospesagem em Canela. Melhor custo beneficio!!
Stayed 4 nights in Jan 2022
Verified

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local simples que me fez sentir em casa

Local muito limpo. Ambiente em meio a natureza. Recomendo e já estamos programando para voltar e ficar mais dias.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradavel

Gostei muito todos foram amaveis e prestativos excelente recepção os funcio arios sem exceção todos muito prestativos nos indicando os melhores lugares para fazer passeio . E um lugar simples mas muito aconchegante nao tenho do que reclamar
Stayed 7 nights in Oct 2021
Verified

2/10 Terrible

Roger o

Disliked: Cleanliness, staff & service, property conditions & facilities

Frustado

Funcionários despreparados, chegamos de madrugada e não tinha vaga, pediram para deixarmos o carro na rua, houve transtornos. Não recomendo.
Stayed 4 nights in Jun 2021
Verified

6/10 Okay

franssinete Gomes Soares

estadia com um grau de desconforto alto.

boa. a informação de que uma crianca ocupando o mesmo local e acomodação existente, tive problemas, mas com certo entrave foi resolvido. chuveiro com defeito, embora sendo informado a direção nao tomou providência. BANHO COM AGUA FRIA com temperatura de 4⁰. aff. Café, fraco. poderia melhorar.
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Mais contras que prós

Pontos positivos: café da manhã muito bom e variado, quarto limpo e roupa de cama nova Pontos negativos: O quarto tinha um buraco no gesso em cima da cama, no teto, e nele dava para ver um encanamento em que cada vez que o andar de cima usava o banheiro tínhamos a impressão que iria cair tudo na nossa cabeça de tão forte que era o barulho. As janelas tem apenas vidro e uma cortina fina, o chão é frio e não há tapete, em temperaturas mais baixas não recomendo, pois também não há ar condicionado. OUtro ponto foi que a pousada trocou de nome e não é o nome que aparece no Hoteis.com, esse nome Flor de Mel o google envia para outro endereço, o proprietário deve ser notificado, pois não me senti segura em um local com nome diferente.
Stayed 1 night in May 2021
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espaço aconchegante, muito bom atendimento

Tudo muito bem cuidado, simples mas bem limpo organizado,muito hem atendido
Stayed 1 night in May 2021
Verified

8/10 Good

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa recepção muito organizado o local bem tranquilo e agradável
Stayed 1 night in Feb 2021