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Sunset Mountain Inn and Spa

2.5 star property

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Photo gallery for Sunset Mountain Inn and Spa

Front of property
Billiards
BBQ/picnic Area
Lobby
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
104-1151 Sidney Street, Canmore, AB, T1W 3G1
  • Place, Elevation Place
    ‪5 min walk‬
  • Place, Canmore Mountain Market
    ‪5 min walk‬
  • Place, Canmore Nordic Centre Provincial Park
    ‪18 min walk‬

Room options

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

7.6 out of 10
Good
(48 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

8.0 out of 10
Very good
(36 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Front of property
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About this property

Sunset Mountain Inn and Spa

Family-friendly hotel with spa services, near Canmore Nordic Centre Provincial Park
Along with a restaurant, this smoke-free hotel has massage/treatment rooms and concierge services. Other amenities include an arcade/game room, express check-out, and tour/ticket assistance.
Sunset Mountain Inn and Spa offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Sunset Mountain Inn and Spa. During your stay, you're just a quick walk from Elevation Place. You'll find features like a restaurant, concierge services, and an arcade/game room.
  • Enjoy a bite to eat at the restaurant
  • Indulge with massages, facials, or manicures and pedicures at Paradise Spa
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes hiking/biking trails and mountain biking
  • Guests speak favorably about the location and the clean accommodations
  • Just a 4-minute drive from Canmore Caverns and 5 minutes from Canmore Nordic Centre Provincial Park
There's a restaurant on site. Spa services, barbecue grills, and a vending machine are also featured at the family-friendly Sunset Mountain Inn and Spa.

This Canmore hotel is smoke free.

The Grande Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Hiking/biking trails
  • Mountain biking
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Faxes
  • Housekeeping
  • In-room coffee
  • Internet access
  • Lending library access
  • Parking
  • Phone calls
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Sunset Mountain Inn and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 922 reviews
Rating 8 - Good. 287 out of 922 reviews
Rating 6 - Okay. 184 out of 922 reviews
Rating 4 - Poor. 83 out of 922 reviews
Rating 2 - Terrible. 58 out of 922 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Disliked: Staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our unit had everything we needed - kitchen, laundry; very clean. Lots of dining options all around. Very convenient with a short drive to Banff. Will definitely stay again.
Stayed 4 nights in Oct 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Laureen

Stayed 2 nights in Sep 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Quarry Lake
Quarry Lake
From Boardwalk, in Canmore
Stayed 2 nights in Oct 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Rajey

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, always super friendly, the room was pretty big, had what we needed to make our own quick meals.
Stayed 3 nights in Jul 2025

10/10 Excellent

Trevor, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in, friendly staff, and received an upgrade. Building needs some maintenance, outdoor parking way too tight.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rolly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Jackie was very helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

wilma

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was very good with friendly staff. The only thing we didn't like is the kitchen sink wasn't draining well. . We reported it and got fixed 1 day before we end our holiday.
Stayed 6 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not so great room

Room was dated and bed was awful! So uncomfortable. The power went out on the second night. I couldn’t call the front desk because they close at 11:00. Called the emergency number to find out it was a planned outage from 11pm-5am. No staff told us this would happen
Stayed 3 nights in Jul 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Lovely little appartment / room within easy walking distance of the centre of Canmore. Facilities a little dated but everything we needed.
Stayed 2 nights in Jun 2025

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartment. Totally felt like home. The view was amazing and a great way to wake up each morning. Thank you
Stayed 6 nights in Jun 2025

6/10 Okay

Mitchell

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Furniture in the room was pretty old. Room was not updated in a while. Not a terrible place to stay. Didn't used any of the facilities. It worked for us. We of course got the room across the hall from the ice and vending machine. Basically outside the door. However, since the weather was not warm, nobody used the ice machine during our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Emine

Stayed 6 nights in Jun 2025

8/10 Good

Alan

Travelled with partner
Staff were excellent but the standard of the accommodation was not what was expected. Tv in the lounge not working, some lights not working and the door between the bedroom and kitchen area would not close properly
Stayed 5 nights in Jun 2025

6/10 Okay

Brittni

Liked: Cleanliness
We had a pretty solid experience. The rooms were nice and the breakfast was decent. We had a major power outage during our stay and got moved from one hotel to another after booking months in advance. We also had some considerations with our shower.
Stayed 2 nights in Jun 2025

6/10 Okay

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Lots of rules. Sign not lit so difficult to find. Reception was sweet to wait for us
Stayed 2 nights in Jun 2025

2/10 Terrible

Debbie

Stayed 3 nights in Jun 2025

8/10 Good

Rosalie, Merlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the pillows a bit hard
Stayed 5 nights in May 2025

10/10 Excellent

Pierre

Liked: Cleanliness, amenities
Was great!
Stayed 8 nights in Jun 2025

6/10 Okay

Wendy

Travelled with family
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. They were able to answer my questions prior to arrival. Room was clean. We got upgraded to a larger room with a mountain view which was fantastic. Hallways under renovations but we didn’t notice any construction noise during our stay
Stayed 5 nights in May 2025

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Cozy two bedroom with kitchenette
Stayed 2 nights in May 2025