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Natural Lodge Caño Negro

3.5 star property

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Photo gallery for Natural Lodge Caño Negro

Exterior
Reception
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
250m oeste Super Centro, Caño Negro Centro, Caño Negro, Alajuela
  • Place, Cano Negro National Wildlife Refuge
    ‪1 min walk‬
  • Place, Medio Queso Wetlands
    ‪53 min drive‬
  • Place, Upala Central Park
    ‪56 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Natural Lodge Caño Negro

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and express check-in are onsite. Housekeeping is available on request.
Natural Lodge Caño Negro offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 3 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 4 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Natural Lodge Caño Negro, you'll be close to Cano Negro National Wildlife Refuge. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hiking/biking trails and rowing/canoeing
  • 5.5 mi (8.9 km) from Cano Negro National Wildlife Refuge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Natural Lodge Caño Negro. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Caño Negro hotel is smoke free.

Jabiru - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jabiru

Things to do

  • Ecotours
  • Hiking/biking trails
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 7 buildings
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between August 13 and November 15.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CRC 100 per night
  • Breakage deposit: CRC 100 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Natural Caño Negro Los Chiles
Natural Lodge Caño Negro
Natural Lodge Cano Negro Hotel Cano Negro
Natural Lodge Caño Negro Los Chiles
Natural Lodge Caño Negro Hotel
Natural Lodge Caño Negro Caño Negro
Natural Lodge Caño Negro Hotel Caño Negro

Natural Lodge Caño Negro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 6 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sohail

Liked: Cleanliness, amenities, property conditions & facilities
Clean, and lovely place to stay run by the nicest people with the most delicious food in town.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Lovely grounds, pool and restaurant. Friendly and helpful staff. Clean room.
View of grounds from restaurant
Good food!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay recomend this hotel.

Great place with nice garden and bird feeders. Had a couple of boat tours arranged by them which were excellent. Very helpful staff even lent us the bars kettle so we could make tea. Food was also excellent
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to natural environment for biding excellent. Very friendly and helpful staff. An excellent chef. Overall 5 stars.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We were almost the only people there. The staff were very friendly and helpful and the tours organised from the lodge were excellent and both overran their projected time considerably. Food was fair but not special.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

We decided to stay at this hotel because we wanted to experience the everglade type atmosphere. It was a bit of a jot to get here with some tough roads and very rural area, but it is a hidden gem. We absolutely loved it and are so glad we decided to go outside our comfort zone and stay here I’m sure not many people do, but it is well worth the trip to say that we came to this location and specifically this hotel. And we finally got to see a family of monkeys on our river boat tour. We were beginning to think they were not really in Costa Rica. thank you
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service
Das Essen hat uns sehr positiv überrascht
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities
Lugar Hermoso, Naturaleza increíble y lo mejor sus colaboradores.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dla miłośników ptaków i przyrody.

Wspaniałe miejsce do obserwacji ptaków na rozlewiskach rzeki. Profesjonalny przewodnik z łodzią do wynajęcia.
Stayed 6 nights in Dec 2021
Verified

4/10 Poor

German

Liked: Cleanliness, staff & service
Disliked: Room comfort
El Hotel cuenta con buena atención en general el personal muy atento las camas y almohadas pésimas termine con dolor de espalda las paredes muy delgadas si el vecino tocia escuchaba
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Cano Negro

The registration people were quite helpful and friendly; they spoke English well. The guides provided on the tours taken were not well trained to interact with groups. Their English language skills were marginal, and their biological explanations were lower in quality than other guides we had used at other sites. The roads leading to this place were washboard-like for hours, making travel challenging. One would really want to see this place to put up with such road conditions.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bien situé

Literie deplorable
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good place

Staff was great, food was very good, and Jimmy took us on a very enjoyable boat tour pointing out wildlife.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

We arrived late and the staff was happy to wait for us to check in-we weren't able to arrive on-time. They also were happy to start breakfast for us TWO HOURS EARLY as we left the hotel at 0600 to go fishing. The staff was VERY friendly and accommodating.
Verified

4/10 Poor

jorge

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice hotel for rest

This hotel is ok, is for people wanna see a wildlife and rest. Don't have tv and wifi just around the lobby and bar
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natural Lodge Visit

The best part about our stay was the staff! They went above and beyond to make sure we had everything we needed!! And the tour they arranged of the Rio Frio and the Lagoon was fantastic!!
Verified

6/10 Okay

bernard

Liked: Staff & service

Ambiance camping

Meilleur hôtel du village. Surprise cat une employée est française , Sarah de plus adorable
Verified

6/10 Okay

Nico

Liked: Cleanliness
Disliked: Staff & service

Der Einäugige unter den Blinden... im Niemandsland

Das Hotel ist wohl das beste in Cano Negro, bietet aber leider immer noch relative wenig. Besonders ärgerlich sind die Preise, die sie für Exkursionen verlangen - im Ort kann man selbst für den halben Preis dieselbe Leistung bekommen. Ohne Exkursionen gibt es im Hotel überhaupt nichts zu tun. Wir hatten zwei Nächte gebucht (und gezahlt), sind aber schon nach der ersten wieder abgereist. Als kurzer Abstecher ok, aber auch keinen Fall für einen längeren Aufenthalt geeignet.
Verified

10/10 Excellent

Rui C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome area

Simple rooms. Awesome area. Canoeing tour with Jimmy is a must do. Good food and reasonable priced.
Verified

6/10 Okay

Brad and Claire

Liked: Cleanliness, property conditions & facilities, room comfort

Okay, but overpriced

We enjoyed the area, but probably would have appreciated it more if there wasn't a drought. not much to do other than be on the water. It was definitely overpriced for other comparable lodges in rural Costa Rica.
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlung

Ruhige und gepflegte Anlage, mit Pool, an dem man nach der Fahrt durch die Kanäle den restlichen Tag entspannen kann (auch, wenn die Liegen etwas unbequem sind). Nur 10 Gehminuten vom Bootsanleger entfernt. Gutes Essen, etwas Geduld darf man gern mitbringen, da der nette Kellner allein etwas überfordert schien.
Verified

4/10 Poor

Reasonable Man

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We booked and paid for the room but did stay there

Dear Expedia, We booked a room at this hotel after reading it's description. However after being shown to the room we were taken by surprise that it did not come close to the expectations of it's description or price. My wife used the bathroom first thing and toilet did not work which was very embarrassing for her. The room looked like $60 room not the $140 we booked.... not even close! We talked to front desk explaining that we're not comfortable with the price compared to the written description of the facility and what we discovered. There was no manager on site so she got one on the phone. He explained there was nothing he could do about the price. I said ok, we're leaving. While we waiting to talk to the manager, another guest expressed their displeasure and said they we were leaving after one night. The next day we saw them and they said the inclusive breakfast was one fried egg, 2 pieces of toast and one cup of coffee. They were discussed with the hotel at that price..., ok place for $50 a night but no way over $120 a night! We would hope Expedia would refund our money for this booking. I have stayed at many, many hotels and cabinas all over Costa Rica and other countries for over 35 years, never, ever have I walked away from a booking.... never! This hotel was way over the top misleading and way over priced. The grounds and room we're at $50 per night facility, not $140! Please refund our money. Sincerely, Mark
Verified

6/10 Okay

Anaya

Liked: Cleanliness, staff & service

Hotel parfait pour les amateurs d ornithologie

Personnel tres accueillant, mais hotel qui semble a bout de souffle et aurait bien besoin d une restauration complete
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estuvo muy bien

Nos atendieron muy bien. Son muy amables. El desayuno nos pareció un poco pobre.