Holiday Inn Express Canterbury by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
A bar area with a wooden counter, three stools, and a clock.
A hotel lobby with red chairs, a blue sofa, and potted plants.
A hotel room with a large bed, curtains, a mounted TV, and a shelf with items.
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Place, Westgate Gardens
    ‪5 min drive‬
  • Place, University of Kent
    ‪6 min drive‬
  • Place, Canterbury Cathedral
    ‪7 min drive‬
  • Airport, London (SEN-Southend)
    ‪111 min drive‬

Room options

Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Room, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Upper Floor, Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Ground Floor (Free Hot Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Canterbury by IHG

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
Holiday Inn Express Canterbury by IHG offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Canterbury by IHG. During your stay, you'll be close to Canterbury Cathedral. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Westgate Gardens and a few minutes from St. Dunstan's Church
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Canterbury by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Canterbury hotel.

Guests are served free buffet breakfast daily.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation (varies based on length of stay), plus a deposit of GBP 100 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 3 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay when traveling. Great restaurant and breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was realy good with a very good asortment avaiable Staff were brilliant very helpful Would stay again thank you
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Frederique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast- Nice food - and very very nice staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable staff couldn't of been better breakfast wes Very good 2nd time I stayed there in 3 weeks will definitely stay there next time
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jack

Helpful, friendly staff, very clean and breakfast was excellent. Would definitely stay again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Denise

Staff were so polite, food was very good and tasty.Room was the best we have been in bed was very comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

DEEPAK

Hotel is neat, clean, quite, friendly staff, great breakfast, great amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good food.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

sukhdev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, evening meal very fresh and excellent. Parking safe. Clean room and bedding.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very attentive staff. Breakfast was well cooked and plentiful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Very convenient hotel near Kent university. We have stayed here twice now and nice breakfast and evening meal. Friendly, professional service.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable and clean room. Staff super friendly. Great breakfast and food options for dinner. Ideal location for visiting family in Canterbury. We will be returning.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Murnila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good customer service and very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All really good would stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m teased a lot for being a hotel snob, but this hotel has changed my views on “cheaper” hotels, stayed here 4 nights and I’m actually a bit sad to be leaving, I have felt welcomed and comfortable here from the moment I arrived to the moment that I am about to check out. The staff are so friendly and nothing is too much trouble and all work very hard. Book with confidence, you won’t regret it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff, as always, excellent
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kirsty

Liked: Staff & service, amenities
Welcoming staff, friendly, room clean. Great value for money.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
We had a pleasant stay at this hotel. Very good value for money and an excellent place to stay if you’re catching the ferry from Dover. The breakfast was amazing and included in the price. Staff were very friendly and helpful. I will definitely be staying here again in the future.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Serosh

Liked: Cleanliness, staff & service, amenities
Good location if your catching ferry from dover
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Man Yee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice, room is tidy
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mpolokeng

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel qss very friendly, helpful beyond the call of duty and made us feel safe and taken care of as first-time visitors to Canterbury.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice clean and comy bed. definitely would stay again Friendly helpful staff
Stayed 1 night in Aug 2025