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M hotel

3.0 star property

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Photo gallery for M hotel

Front of property
Lobby
Shower, free toiletries, hair dryer, slippers
Lobby sitting area
Minibar, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
No. 1758, Zhongzheng Rd., Caotun, Nantou County, 542
  • Place, Wandouliu Shan
    ‪10 min walk‬
  • Place, Taiwan Times Village
    ‪2 min drive‬
  • Place, Fengjia Night Market
    ‪37 min drive‬
  • Airport, Taichung (RMQ)
    ‪53 min drive‬

Room options

View all photos for Business Double Room

Business Double Room | Bathroom

Business Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

M hotel

Along with a business center, this smoke-free hotel has concierge services and laundry facilities. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
M hotel offers 53 accommodations with minibars and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Caotun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at M hotel, you'll be within walking distance of Taiwan Times Village. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Taiwan Times Village and a few minutes from Dunhe Temple
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly M hotel. Self parking is free.

This 3-star Caotun hotel is smoke free.

Guests are served free local cuisine breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 3 buildings
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 5 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in is at 3 PM Sunday-Friday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

M hotel Caotun
M Caotun
M hotel Hotel
M hotel Caotun
M hotel Hotel Caotun

M hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 90 reviews
Rating 8 - Good. 41 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

JENNY

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Unprofessional management treating client

I original booked for 2 nights ,but my plan changed in last minus.So I asked if I could leave a small luggage behind , so that I can travel bit lighter, and promised pick up 2 days later, they refused and asked me to pay a huge amount of money to help me which is $1000 twd a day for storage , and not even wanted to try a solution for me. Next day, when I checked out I asked again if could do so, the staffs said OK , I returned to my room right away to rearrange my luggage's, BUT when I went back to my handed it over, they said NO again because the manager not allowed!! What? I was very upset about it. It wasted my time dued to unprofessional decision they made. Will NOT come back again!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Yingchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離九九峰動物園區很近

整體感覺很棒!早餐偏中式，菜色很多樣!番茄炒蛋好好吃^^但是唯一缺點就是枕頭太薄，同行友人大家都落枕!! 自備枕頭或是墊兩個枕頭吧!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yueh Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值很高的飯店
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
很可惜，雖然政策是不主動提供一次性用品，但是如果可以索取而非購買，更能體貼有需求的顧客！
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveller

床是標準雙人.不舒適,翻身另一個人也被影響。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床舒服, 空間大, 水壓大,但沒有浴缸有點遺憾
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

有強哥的早餐

整體算起來各方面算不錯 但是隔天早餐 冬瓜茶內 有半截強哥屍體、實在有夠噁心
蟑螂冬瓜茶
舒服沒毛病
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
隔音非常不好
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Liwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

如果只是想要睡覺，很乾淨舒適

四人房很大，乾淨，裝潢還很新，電視也是新的，支援Netflix和Youtube。只是大廳被文具店買的便宜過年飾品布置得很土氣，早餐完全是台式，將就將就。沒有景觀，不過晚上很安靜
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無任何意
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

mao-hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞，安靜，不錯的住宿環境。
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的房間乾淨服務好
Stayed 1 night in Jul 2022
Verified

6/10 Okay

PO YUAN

Liked: Staff & service
早上起床發現桌上很多螞蟻，還有床不太好睡 其他的都還尚可
Stayed 1 night in Dec 2021
Verified

6/10 Okay

chen

Liked: Cleanliness
Disliked: Staff & service

早餐提供不準時，等於欺騙顧客超收費用

早餐7:00開始但實際上不是這麼一回事。 因此無法配合行程使用早餐。反應無效。實際上等於未提供早餐。換言之：有欺騙行為。
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Pei hsuan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
床單上有發現血跡，隔音很差，隔壁的洗澡都能聽得非常清楚，早餐選擇不多，只有中式早餐能選，停車很方便，櫃檯很親切
Stayed 1 night in Sep 2021
Verified

8/10 Good

Jiawen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔度和環境都還不錯，員工還蠻貼心的
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間大，非常舒適，推薦。
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

汽旅和商旅checking in有分開

汽旅和商旅入口動線規劃要加強，客人首次入住並不清楚旅店checking in有分流的規劃。
Stayed 1 night in Jul 2020
Verified

8/10 Good

Wan Jou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in稍微不方便了點，不是在飯店樓下櫃檯，其他房間整潔舒適度都不錯，廁所也很大間不擁擠
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐非常豐盛

住的房間空調可能有問題聲音有點大，本身比較在意聲音隔音問題所以睡覺時直接整個空調關掉。櫃台服務人員很親切，大廳有免費咖啡很好喝，早餐非常豐盛樣式多很滿足，飯店的人員會不停的補菜很貼心
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店環境比較寧靜舒適，但地點離市中心有點遠，不方便買東西或者到餐廳吃飯，打車要前台幫忙協助。酒店的早餐還可以。
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Mika

Liked: Cleanliness, amenities, property conditions & facilities
店家說明不希望我們用此訂房網站訂房
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨整齊,隔音良好,價錢合宜
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Kai Wah Eric

Disliked: Property conditions & facilities
Stayed 2 nights in M Hotel. No room cleaning as promised and breakfast was poor with most canned food. Breakfast on second day was ordered from outside rather than from own restaurant. The worst experience we had.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
以4千多的價格，房間的設施及清潔度實在需要加強。房間內馬克杯上、床頭燈及桌子皆有灰塵。 淋浴間，熱水忽冷忽熱，地板略滑，業者應小心防止滑倒事件。浴巾太破舊，應該換新。
Stayed 1 night in Feb 2019