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Dock House Boutique Hotel & Spa by NEWMARK

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Photo gallery for Dock House Boutique Hotel & Spa by NEWMARK

A swimming pool with lounge chairs and a view of a cityscape at dusk.
Front of property
Luxury Room, 1 King Bed
A dining area with wooden flooring, white tables, wicker chairs, and a fireplace.
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Portswood Close, Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
  • Place, The Watershed
    ‪2 min walk‬
  • Place, Two Oceans Aquarium
    ‪5 min walk‬
  • Place, Cape Town Stadium
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Luxury Room

Minibar, desk, soundproofing, free WiFi

Luxury Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Dock House Boutique Hotel & Spa by NEWMARK

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Dock House Boutique Hotel & Spa by NEWMARK offers 6 accommodations with minibars and bathrobes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Dock House Boutique Hotel & Spa by NEWMARK, you're just a quick walk from The Watershed. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor
  • Indulge with facials, body scrubs, or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 10 minutes by foot from Cape Town Stadium and a 3-minute drive from Long Street
  • Airport and local-area shuttle service available for a fee
Dock House Boutique Hotel & Spa by NEWMARK offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Dock House Boutique Hotel & Spa by NEWMARK. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 5-star Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
Dock House Boutique Hotel & Spa by NEWMARK has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: ZAR 385 for adults and ZAR 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Morning Room

Things to do

  • 24-hour pool access
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dock House Boutique Hotel & Spa by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Dock House Boutique Hotel & Spa by NEWMARK offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Dock House
Dock House Boutique
Dock House Boutique Cape Town
Dock House Boutique Hotel
Dock House Boutique Hotel Cape Town
Dock House Hotel
House Boutique Hotel
Dock House Boutique Hotel Cape Town, South Africa
Dock House Hotel Cape Town Central

Dock House Boutique Hotel & Spa by NEWMARK Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 93 reviews
Rating 8 - Good. 11 out of 93 reviews
Rating 6 - Okay. 1 out of 93 reviews
Rating 4 - Poor. 3 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super friendly and helpful staff
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel in fabulous location overlooking Capetown waterfront Lovely private pool and loungers for residents with excellent pool drinks and food service Room massive and well designed
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautyfull place in the Heart of Waterfront CT and close to everything!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for a stay at the Waterfront

Everything was great. If you’re looking for a waterfront stay, definitely recommend the place. The pool is shared with the nearby hotels so gets quite busy during the afternoons. Special thanks to Donovan and the rest of the staff who made our stay wonderful!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, personal and conveniently located.

A lovely hotel, with a personal feel. Feels like a home away from home. Comfortable and luxurious without being extravagant. LARGE rooms with beautiful views over the waterfront. Delicious food! A delectable menu with some inspired local tastes.
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Cape Town

Can’t recommend this hotel enough. We had such a lovely stay. The rooms were huge and the balcony was a huge added plus. Everyone working there was so friendly and went out of their way to help us. The location is beyond perfect- it’s super safe and walkable to the V&A and Oranjezicht market. Some reviewers negatively compared it to the neighboring Queen Victoria hotel, but we actually preferred how close the Dockhouse is to the pool area. We’ll definitely stay again on our next trip to Cape Town.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where delightful . Professional helpful and very kind . Nothing was too much trouble especially Ashley was particularly good and deserves a special mention. Thank you
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Back of house outside outside below the room. Staff very loud at 06:00
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Klaus

Liked: Staff & service
Ich sage es nur ungern aber die Unterkunft ist den Preis nicht wert. Obwohl ich ein Zimmer mit Hafenblick gebucht habe, hatten wir einen Raum mit Blick auf Mülltonnen, Blechdach und vor allem auf den Aufenthaltsraum des Personals. Jeden Morgen 06:15 , wie auf dem Marktplatz. Das Personal sehr aufmerksam, konnte aber die negativen Aspekte nicht ausgleichen. Nicht nochmal.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kapstaden

Personalen helt fantastiskt. Läget Perfekt vid Waterfront
Stayed 2 nights in Mar 2024
Verified

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apart from Television in room not working despite numerous reports to hotel.. very helpful when our flight back to uk was delayed, allowing us to keep room on.
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service

Very amazing and friendly staff. They went out of their way to assist with all issues, including challenges with a theft of one of our mobile phones, which they volunteered to assist! Every request was promptly managed from in-room dining to opening wine. Accommodation was also provide for late checkout. The room was also comfortable and clean.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They hotel is absolutely amazing. Comfortable rooms. Food is great and a great view from the garden.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant boutique in cape town

Lovely small hotel with excellent staff and beautiful rooms
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the perfect location. Beautiful amenities and lovely staff
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just WOW.

Incredible views of the V&A Waterfront from this meticulously maintained historic building. Welcome and service during our stay bordered on embarrassingly posh. Fantastic bed made you not want to get out of it despite the excellent location. Possibly the best place we have stayed at in every category.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Dr Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

إبداع

الفندق خيار جميل وهادئ ويمتاز بديكور مبدع
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW from start to finish.

From arrival to departure was perfect. Nothing was too much trouble for Jeanette, Cynthia and the whole team. They made us feel very welcome and the service was natural and not forced in any way. The location couldn’t be any better as it’s a very short stroll away from the many restaurants and shops on the V&A waterfront. I would highly recommend the Dock House.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Stay

Fantastic stay at this perfectly located hotel. All the staff were very friendly and could not have been more helpful if they tried. The breakfast options were brilliant. You have a choice of 3 different hotels to eat in so you can vary your options should you fancy a change. The hotel was very clean and the rooms were very comfortable. The location on the waterfront was perfect. Would definelty stay here again.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

troca de hotel

na verdade estou avaliando o queen victoria hotel, hotel vizinho e da mesma rede do dock house . quando cheguei eles me comunicaram que o quarto reservado por mim estava com problemas e que eu deveria me hospedar neste outro. fiquei chateada , pois ja tinha me hospedado no dock house e, e um hotel especial, diferenciado. inclusive ponderei que devia ter sido avisada com antecedencia, pois poderia querer ir para outro hotel.
Stayed 6 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique ist surely the position and the fact that it is a very small hotel which means cosy. What I did not like is the fact that they put the 50ZAR donation per day already on the final bill without telling in advance, although I understand that it was my decisione if I liked to pay it or not. I also thought that there was almost to much staff around the breakfast table at times.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff.

Really lovely hotel. Only hotel we're returned to twice as we really enjoy it. Boutique, centrally located right in the heart of the waterfront. This can make it slight noisy but usally music stops at midnight. Saying this, we love sitting on the balcony absorbing the atmosphere. Staff couldn't do more for you. Decor we love.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Fantastic place!
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecável

Hotel muito bem localizado, luxuoso e equipe extremamente atenciosa! Simplesmente sensacional!
Stayed 3 nights in Nov 2017