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Sunstays Lagoon Beach

4.0 star property

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Superior Apartment | Terrace/patio
Front of property
Interior entrance
3 outdoor pools
Deluxe Apartment

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Kitchen

Explore the area

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Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441
  • Place, Milnerton Beach
    ‪5 min drive‬
  • Place, Milnerton Golf Club
    ‪8 min drive‬
  • Place, Cape Town International Convention Centre
    ‪11 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪25 min drive‬

Room options

Similar properties

Exterior
Lagoon Beach Hotel & Spa
Milnerton
  • Pool
  • Spa
  • Restaurant
  • Gym
4.0 out of 5, Very good, 841 reviews
The price is €87
includes taxes & fees
5 Jun - 6 Jun
Lagoon Beach Hotel & Spa

About this property

Sunstays Lagoon Beach

Spend the day on Sunstays Lagoon Beach's beach or relax by one of the hotel's 3 outdoor swimming pools. Housekeeping is not available.
Sunstays Lagoon Beach offers 50 accommodations with safes and irons/ironing boards. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Televisions come with satellite channels.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
During your stay at Sunstays Lagoon Beach, you'll be within walking distance of Milnerton Beach. You'll find features like free self parking, plus 3 outdoor pools and a bar.
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include babysitting
  • 7 minutes by car from Canal Walk Shopping Centre and 8 minutes from Cape Town International Convention Centre
  • Airport, train station pick-up, and shopping center shuttle service available for a fee
Sunstays Lagoon Beach offers its guests 3 outdoor swimming pools. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Sunstays Lagoon Beach also features spa services and an elevator. Free self parking is available.

This 4-star Cape Town hotel is smoke free.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Guest services

  • No housekeeping service

Outdoors

  • On the bay
  • On the beach

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property for check-in information

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sunstays Lagoon Beach offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Sunstays

Sunstays Lagoon

Sunstays Lagoon Beach

Sunstays Lagoon Beach Apartment

Sunstays Lagoon Beach Apartment Cape Town

Sunstays Lagoon Beach Cape Town

Sunstays Lagoon Beach Apartments Hotel Milnerton

Sunstays Lagoon Beach Apartments Cape Town/Milnerton

Sunstays Lagoon Cape Town

Sunstays Lagoon Beach Hotel

Sunstays Lagoon Beach Cape Town

Sunstays Lagoon Beach Hotel Cape Town

Sunstays Lagoon Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 138 reviews
Rating 8 - Good. 55 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 7 out of 138 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not up to our expectations

We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Al het negatieve wat wordt geschreven over deze accommodatie en locatie is, wat ons betreft, behoorlijk gedateerd. De WiFi bijvoorbeeld was bij ons appartement prima voor elkaar. De hotel WiFi is inderdaad matig maar de appartement Wifi (aparte router) prima voor elkaar. Schoonmaak was voldoende tot goed. Niet iedere dag schone handdoeken vanwege waterschaarste. Beveiliging is 24x7 en we hebben ons geen moment onveilig gevoeld. Ruime appartementen met wel erg harde bedden, maar dat went. Herrie op de gang soms alleen in het weekend als er locals ook 1-2 nachten langs komen. Let op: zwemmen bij de uitwatering voor kleine kinderen potentieel minder vanwege lichte water verontreiniging. Maar in zee prima maar fris natuurlijk. Al met al prijs - kwaliteit verhouding goed voor elkaar!
Stayed 14 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bel endroit en général mais très bruyant le soir et la nuit. Les gens n'avaient aucun respect pour ceux qui dormait. Nous devions laisser les fenetres ouvertes car pas de climatisation. A l'arrivée, difficile de contacter le personne en charge car aucune reception, seul un agent de securité qui nous dit de telephoner...on a pas de telephone a l'arrivée donc on a du le convaincre de contacter quelqu'un. Pas de telephone dans l'apartement ce qui ne simplifie pas les choses dans les premieres heures. Il aurait ete agreable d'avoir un petit depliant nous indiquant les bonnes places a visiter et les details des services offerts tel piscine, spa etc...
Stayed 5 nights in Dec 2018
Verified

8/10 Good

Susanne

Liked: Cleanliness, room comfort

prisvärd lägenhet nära havet.

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Stayed 10 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
Stayed 6 nights in Aug 2018
Verified

8/10 Good

DR. NORBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Außerhalb von Kapstadt direkt am Meer

Appartement-Anlage neben mit direkter Verbindung zum Lagoon Beach Hotel. Vom Flughafen Kapstadt ca 35 Minuten, ca 200 ZAR . Eigene Rezeption mit Keycard-Ausgabe und WLAN-Erklärung. Anlage etwas in die Jahre gekommen, Roof Pool bei Aufenthalt geschlossen (Winter). Appartements in verschiedenen Größen, mit Kuchenecke, Kühl- und Gefrierschrank, Mikrowelle und TV, Internet mit Extra-Router, Dusche mit Föhn und Pflegeprodukten. Im Umfeld in Fussweite nur winziger Kiosk, Frühstücken im Hotel möglich, um die Ecke Thai-Restaurant. Direkt am Strand mit Blick auf den Tafelberg und die Stadt. Bushaltestelle direkt zu Fuß erreichbar.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious self catering apartment with.great sea vi

We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Tony

Liked: Room comfort
Disliked: Cleanliness, staff & service

Frustrating stay..

No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, great views, bad wifi

The apartments are great, with everything you need to spend a great time in Cape Town. I made a reservation for the regular apartment and got one with awesome sea views. The apartment had two bedrooms with comfortable queen size beds. Only negative was the wifi, which was weak to nonexistent. This hotel is connected internally to the Lagoon Beach Hotel, where you can find all the amenities of a regular hotel, including two nice restaurants (with good wifi).
Stayed 3 nights in May 2018
Verified

8/10 Good

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the Beach in Cape Town

Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Prima verblijf voor prijs

Appartement netjes ingericht en schoon. Hadden luxe appartement zeezicht. Bedden lagen prima, voor onze lengte wel wat kort. Keuken goed uitgerust. Wifi in appartement werkte 90% van 5dgn niet, op gang en in lobby af en toe redelijk bereik. Complex ligt in rustige wijk, geen voorzieningen, moet je voor naar Milnerton. Momenteel ivm waterrestrictie 1 van 3 zwembaden in gebruik, was voor ons prima. Restrictie in hotel mbt water is logisch gezien situatie, wij zijn hier respectvol mee omgegaan. Gratis shuttle hotel naar Waterfront erg fijn.
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel right on the beech

This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
Stayed 14 nights in Jan 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
Stayed 3 nights in Jan 2018
Verified

6/10 Okay

Lara

Liked: Staff & service, room comfort

Appartement aan zee

Fijn appartement. Vriendelijk personeel. Ruime kamers. Dicht bijKaapstad. Meubilair op het dakterras zou vervangen mogen worden. Wij zouden het iedereen aanbevelen.
Stayed 14 nights in Jan 2018
Verified

10/10 Excellent

Rognald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De tok tilogmed oppvasken for oss hver dag! butikker kun ca 1 km unna og kun 15 min med bil til Cape Town sentrum, flott utsikt til Table Mountain
Stayed 9 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic views

Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
Stayed 6 nights in Nov 2017
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Location was great - right on the beach

dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!!! Very beautiful

Awesome view of Table Mountain. Staff is amazing.
Stayed 7 nights in Sep 2017
Verified

8/10 Good

Hans Paul

Liked: Staff & service

Interessante Lage mit unvergleichlichem Blick

Toller Blick auf Tafelberg, Lions Head und Signal Hill. Jedoch enge Zimmer mit ausgeleierten Betten.
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Phil

Will visit again

Only complaint, the dryer in the apartment would not work.
Stayed 6 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prachtige locatie met zicht op de tafelberg en Kaa

Prachtige locatie met zicht op de tafelberg en Kaapstad, super mooi en ruim appartement aan de zee en het strand, heel verzorgd, op 15 min van Kaapstad, 3 mooie zwembaden (jammer genoeg was het water in augustus te koud, bewaakte overdekte parking, zeer vriendelijk onthaal, goede wifi.
Stayed 4 nights in Aug 2017
Verified

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Apparemment les pieds dans l'eau.

Apparemment correct, vue magnifique mais plusieurs choses à revoir. Un seul radiateur qui ne fonctionne pas ,on a eu froid la nuit. Baie vitrée non ermetique et verrou cassé (ancien forçage de serrure ?)Une baignoire sans pomme de douche ... Comment se laver? Une douche ( dans la deuxième salle d'eau) avec pomme de douche fixe au mur... Donc là par contre on se lave les cheveux tout les jours. Pas pratique avec des enfants qui n'aime pas l'eau dans les yeux . Grille pain cassé , pas de cafetière... Manque ustensiles divers. Personnel peu aimable( sauf les gardiens du parking), un sac (vide) et de l'argent resté dans une poche de jeans ont disparu... Appartements indépendant de l'hôtel et en cours de vente au particuliers.
Stayed 9 nights in Aug 2017
Verified

8/10 Good

Milhouse412

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location on the beach.

View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two bedroom apartment had lots of room and 2 bathrooms were convenient. We had a great view from our balcony. It was in a good location. Thai restaurant within walking distance. Easy pick up and drop off location for Uber drivers. Easy to get to City Centre and all other sight seeing locations.
Stayed 11 nights in Jul 2017
Verified

8/10 Good

uiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach and easy access

great experience and very good hotel, and easy access to many touristic points and roads. The room was cleaned all days and the furnitures are new.
Stayed 8 nights in Jul 2017