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The Grey Hotel

4.0 star property

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Photo gallery for The Grey Hotel

Front of property
Rooftop terrace
Reception hall
Room (4)
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
49 Napier Street, De Waterkant, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    ‪11 min walk‬
  • Cape Town International Convention Centre
    ‪13 min walk‬
  • Cape Town Stadium
    ‪17 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Business Double Room (1)

Business Double Room (1)

Business Double Room (1)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (7)

Room (7)

Room (7)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (8)

Room (8)

Room (8)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (5)

Room (5)

Room (5)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (6)

Room (6)

Room (6)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (4)

Room (4)

Room (4)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (2)

Room (2)

Room (2)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3)

Room (3)

Room (3)

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (12)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (12)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (11)

Room (11)

Room (11)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10)

Deluxe Double Room, 1 Double Bed (10)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (9)

Room (9)

Room (9)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Grey Hotel

Hotel with a rooftop terrace, near Cape Town International Convention Centre
A bar/lounge, a poolside bar, and a rooftop terrace are available at this hotel. A manager's reception is free. Other amenities include a seasonal outdoor pool, concierge services, and dry cleaning.
The Grey Hotel offers 13 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Grey Hotel. During your stay, you're just a quick walk from Long Street. Features include a free manager's reception, plus a poolside bar and a rooftop terrace.
  • Drinking options include a swim-up bar and a poolside bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 15 minutes by foot from Cape Town International Convention Centre and a 2-minute drive from Castle of Good Hope
  • Airport shuttle service available for a fee
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on select days. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at The Grey Hotel.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

The hotel hosts a free manager's reception on select days.
The Sky Bar - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: ZAR 65 to 170 per person
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Free manager's reception (select days)

Restaurants on site

  • The Sky Bar

Things to do

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grey Hotel

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 65 to 170 per person
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Grey Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in October and close in May.
  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Village Lodge Portfolio
Village Lodge Portfolio Cape Town
Village Portfolio Cape Town
Grey Hotel Cape Town
Grey Cape Town
The Grey Hotel Hotel
The Grey Hotel Cape Town
The Grey Hotel Hotel Cape Town

The Grey Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 179 reviews
Rating 8 - Good. 48 out of 179 reviews
Rating 6 - Okay. 8 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 1 out of 179 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent parking, helpful staff, nice roof area
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ultimate Cape Town Experience

It’s almost impossible to find enough amazing words to describe this hotel experience. The hotel itself is boutique, and everything about it feels so personal and custom. Uniquely designed and attention to every detail. The rooms are full Comfort. And the staff, will let me just say as a world traveler it is a rare pleasure to have so much incredible care and personal service. The property is located with an easy access of all the most important things of Cape Town, surrounded by the most charming mixed commercial residential venue/gallery/restaurants and easy to access Uber for day trips. The rooftop patio has stunning views. Honestly, no need to look anywhere else. This hotel has it all. A special thanks to the manager, and I would like to offer my sincere gratitude and a big hug for you. 💕💕 neighborhood photos included.
Stayed 3 nights in May 2025

8/10 Good

SHADRECK

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Sian

Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique hotel, with a central, open air courtyard check in. No elevator but we loved it! Staff were so friendly and accommodating and our room had its own patio. Roof top bar (not open for the season yet while we were there) had lovely views . On a fairly steep hill with narrow cobblestone sidewalks so not really handicapped accessible. Would recommend.
Street view
Entrance
View from inner courtyard towards entrance
Courtyard stairs to upper floors and Skybar
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grey Hotel is the only way to go when in Cape Town. Nestled near Bo-Kaap and the V and A Waterfront, it provided every thing I needed. Loved the staff.Especially Mrs. Martha, Warren and Luigi. Mrs. Blessings made breakfast delightful. Great place! Can’t wait until my return!
Stayed 4 nights in Apr 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and go out of the way to facilitate any easy and comfortable stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Grey was great. Staff extremely welcoming and helpful. Lovely room - No 4 with terrace with views of Table Mountain. Bathroom compact but large shower with good water pressure. Located at top of a hill so be prepared for walk back up after a day sight seeing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nazim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing place to stay. Very central and lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, lovely roof top pool and bar area, and all the staff were incredible I entered as a guest and left as family.
Stayed 8 nights in Dec 2024

10/10 Excellent

Alex

Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights and loved it. Great location, cute & clean rooms but the staff were our favorite. Everyone was very helpful and Warren set us up with wine on the rooftop in the evenings, which had an amazing view of table mountain. Great spot with a cozy feel. Would definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it great rooms, amazing staff, tasty breakfast roof bar, easy walk to the Waterfront, would happily stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Welcome Return

Always look forward to returning to wonderful space. It is a true boutique hotel with great character and design and outstanding service levels in a great area of town.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vincent

Stayed 3 nights in Dec 2024

10/10 Excellent

Ksenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff, the decor, and the overall vibe as well as walking around the neighborhood.
Stayed 2 nights in Dec 2024

6/10 Okay

Klaus

Stayed 1 night in Nov 2024

10/10 Excellent

DirkJan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location with great people
Stayed 7 nights in Nov 2024

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2024

10/10 Excellent

Ashvin

Stayed 1 night in Sep 2024

10/10 Excellent

Japheth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very service-oriented staff in a convenient place

Staff was polite and beyond amazing. They gave us good advices on the safety of the De Waterkant area (generally safe to walk around at night as there are a lot of security staff stationed around). Since we stayed in winter their Skybar and Pianobar was closed, but they had a breakfast area which served very tasty breakfast. There was also the Cape Quarter Lifestyle Village Mall nearby which had a SPAR supermarket which met all our needs. De Waterkant is one of the recommended place to stay in Cape Town if you want to be near the V&A Waterfront and CBD. The room which we stayed (Room 10) was also spacious and had enough room for 2 people. I strongly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Excellent

Business traveller
Liked: Cleanliness, staff & service
Really lovely and warm staff.
Stayed 8 nights in Jul 2024

10/10 Excellent

Waldyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING ...GOOD LOCATION. NEAR CAR RENTAL... AND SITES
Stayed 3 nights in May 2024