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The Rockefeller Hotel by NEWMARK

4.5 star property

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Photo gallery for The Rockefeller Hotel by NEWMARK

A modern living room with a TV, seating, and a view of a cityscape at dusk.
Creator video - submitted by TravelSlot
A modern hotel with a prominent vertical sign reading "THE ROCKEFELLER."
A modern indoor pool area with wooden flooring, seating, and large windows.
A modern hotel room with a large window offering a city view, a bed with a view, a flat-screen TV, and a small table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪11 min walk‬
  • Place, Cape Town International Convention Centre
    ‪12 min walk‬
  • Place, Greenmarket Square
    ‪12 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

A modern hotel room with a bed, bedside table, and a round table with a remote control.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a round table, a bookshelf, a coat rack, and artwork on the walls.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a shower area.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Courtyard Room

A modern hotel room with a large bed, a seating area with a cushioned bench, a small table with a vase of flowers, and a painting on the wall.

Standard Courtyard Room

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard City Room

A modern hotel room with a bed, a small round table, a bookshelf, and a TV mounted on the wall.

Standard City Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A modern hotel room with a large bed, a sofa, a small table, and a view of the city through large windows.

Studio

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A modern hotel room with a large bed, a desk, and a chair.

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A modern bathroom with a herringbone tile backsplash, a large mirror with underglow lighting, a white sink, and a toilet.

Two Bedroom Apartment

  • 90 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

A modern hotel room with a large bed, a bedside table, and a view of a cityscape through a large window.

Three Bedroom Apartment

  • 134 sq m
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds
  • Free Wi-Fi

View all photos for Superior Suite

A modern hotel room with a large window offering a city view, a bed with a view, a flat-screen TV, and a small table.

Superior Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

View all photos for Executive Suite

A modern bedroom with a large bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Executive Suite

  • Harbour view
  • 163 sq m
  • 3 bedrooms
  • Sleeps 2
  • 3 King Beds
  • Free Wi-Fi

View all photos for Executive Studio

A modern hotel room with a large bed, a side table, a chair, and artwork on the wall.

Executive Studio

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse

Penthouse | Living area

Penthouse

  • Mountain view
  • 236 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

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About this property

The Rockefeller Hotel by NEWMARK

This smoke-free hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
The Rockefeller Hotel by NEWMARK offers 194 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Rockefeller Hotel by NEWMARK. During your stay, you're just a quick walk from Artscape Theatre Centre. Enjoy features like free WiFi in public areas, plus 3 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from Cape Town International Convention Centre and a few minutes from Long Street
  • Airport shuttle service available for a fee
The Rockefeller Hotel by NEWMARK offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. The luxury The Rockefeller Hotel by NEWMARK also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
The Rockefeller Hotel by NEWMARK has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (ZAR 85 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 265 for adults and ZAR 265 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference centre

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 265 for children
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 85 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Rockefeller Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 245 reviews
Rating 8 - Good. 45 out of 245 reviews
Rating 6 - Okay. 25 out of 245 reviews
Rating 4 - Poor. 6 out of 245 reviews
Rating 2 - Terrible. 3 out of 245 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff and close to most places.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Nice room, very friendly staff, and we enjoyed the food. Special shout out to Grace who went above and beyond to make are stay extra special.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Rockefeller really makes it. They are very helpful and friendly.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kundai Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast and friendly stuff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Cyprian

Liked: Cleanliness, amenities, property conditions & facilities
Room was great m
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Olusegun Peter

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, friendly staffs, good security and gym facility.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and updated with nice toiletries. Beds we wonderful and the staff was great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Freddie

Liked: Cleanliness, property conditions & facilities
Great staffs, food was amazing, rooms were clean. Location area was kinda sketchy.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Super comfy beds. Clean and friendly hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Very nice modern, clean hotel with comfortable room and very friendly and helpful staff. Restaurant a bit hit and miss in terms of prompt service but the food was generally decent (the tuna was excellent, the chicken burger was a disappointing mess that fell apart). Decent wine list and the breakfast buffet was good with plenty to offer varying tastes.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, good gym, room service was good, good shower, and comfortable beds. Very clean Hotel with a attentive staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great hotel . The restaurant had a great selection at very reasonable prices . Breakfast was also excellent .
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Christopher

Liked: Staff & service, amenities
Rockefeller is nice but I would not recommend it due to the poor location, constantly busy restaurant, unruly guests and lack of cleanliness in some of the facilities.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Rotesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location from all tourist spots, staff is awesome & helpful! Concierge & security made me feel safe especially when arriving at hotel during the night. Bar is nice & busy, not to mention breakfast & spa services were on point!
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Jaen

Liked: Cleanliness
Disliked: Staff & service
Staff are not too friendly. Especially at the restaurant
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Winnie Andrea Byindia

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and friendly staff and room were spacious.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place and great location, i would give 10 for.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu was decent. Lunch and dinner choices okay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice rooms, excellent breakfast, good vibe
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Cindy

Breakfast was okay
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will definitely be back

incredible hotel, highly recommend, love this space.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Rajainlall

Liked: Cleanliness, amenities, property conditions & facilities
Well-kitted rooms - they thought of everything! Housekeeping after that was poor. Staff were very friendly though and breakfast was a hit! Service was at times very frustrating as things had to be repeated for any action to take place. Management or supervisory intervention was absent. Great place physically but the friendly staff need to deliver as well.
Stayed 3 nights in Apr 2026