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Holiday Inn Express & Suites Carbondale - University Area by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Carbondale - University Area by IHG

Exterior
Lobby
A spacious indoor area with large windows, multiple seating arrangements including tables and chairs, and a patterned sofa.
A golf course with a winding path and sand bunkers, surrounded by autumn-colored trees.
A modern dining area with round tables and chairs, large windows, and a chandelier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2300 Reed Station Parkway, Carbondale, IL, 62901
  • Place, African American Museum of Southern Illinois
    ‪3 min drive‬
  • Place, John A. Logan College
    ‪5 min drive‬
  • Place, Southern Illinois University
    ‪6 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a nightstand, and a window with a view.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

A modern bathroom with a bathtub, shower, and towel rack.

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

A hotel room with two beds, a desk, a chair, a nightstand, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside table, lamp, chair, and air conditioning unit.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a blue sofa, and a large window with a view of trees.

Suite, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (Pet Friendly)
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  • Breakfast included
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3.9 out of 5, Good, 1,000 reviews
The price is €99
includes taxes & fees
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About this property

Holiday Inn Express & Suites Carbondale - University Area by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Carbondale - University Area by IHG offers 100 accommodations with safes and complimentary newspapers. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Carbondale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Carbondale - University Area by IHG. During your stay, you'll be close to Memorial Hospital of Carbondale. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Southern Illinois University and 6 minutes from Memorial Hospital of Carbondale
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Carbondale - University Area by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Carbondale - University Area by IHG. Free self parking is available.

This 3-star Carbondale hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Holiday Inn Express & Suites Carbondale - University Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 721 reviews
Rating 8 - Good. 203 out of 721 reviews
Rating 6 - Okay. 69 out of 721 reviews
Rating 4 - Poor. 23 out of 721 reviews
Rating 2 - Terrible. 17 out of 721 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice, breakfast was good, and it was clean : )
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Awad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious, clean, elegant, welcoming and modern. Seriously nothing bad to say about this place!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy to park and check-in. The room was clean and had the needed amenities and the breakfast was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay no issues
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

CHRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to SIU campus, nice staff, clean room. Was a quick overnight stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vasilike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly accommodating. The facility was clean as well
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing. Rooms were clean and up kept. The property was quite and well kept. The staff was awesome two thumbs up for them
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - good job holiday inn!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The room was quite nice. Breakfast was good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well taken care of. Breakfast was amazing. Staff was on top of everything!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chaz

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Edward

Overall the property was pretty clean. Bathrooms seemed old and dirty with a lot of grime build up. Staff were very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Very easy check in . nice room very courteous staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, awesome beds and pillows!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very nice ataff
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Safe and secure. They need to put coffee pots back in the rooms.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sherry

Exceptional staff, so friendly, very helpful. The breakfast buffet was new and it was the delicious, fresh, hot and prepared beautifully. Very clean❤️
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Patricia Mahoney

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and helpful front desk staff. Room ready and clean,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great staff, super comfortable beds
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Rashon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , friendly, and comfortable
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

barrie

Liked: Cleanliness, staff & service, amenities
The room was clean and modern
Stayed 1 night in Jan 2026