CIS Lamourelle

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Reception
Room, Kitchen
Front of property
Room
Room

Reviews

2.0 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
20 Avenue Pierre Semard, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪5 min walk‬
  • Place, Château Comtal
    ‪3 min drive‬
  • Place, Historic Fortified City of Carcassonne
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪6 min drive‬

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Room, Kitchen

  • Sleeps 5
  • 5 Twin Beds

Quadruple Room, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

Room, Kitchen

  • Sleeps 6
  • 6 Twin Beds

Double Room

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

CIS Lamourelle

Hotel in Carcassonne with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
CIS Lamourelle offers 103 accommodations with air conditioning. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at CIS Lamourelle, you're just a quick walk from Canal du Midi. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and coffee/tea in a common area
  • Steps from Canal du Midi and Auditorium - Ancienne Chapelle des Jesuites
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at CIS Lamourelle. For a fee, parking is available.

Smoking is allowed in designated areas at this Carcassonne hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Restaurant CIS Lamourelle - Onsite restaurant. Reservations are required.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant CIS Lamourelle

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.20 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Covered self parking fee: EUR 5 per day (in/out privileges)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

CIS Lamourelle Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Natalia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is disgusting. From the moment of checking in, it gave me hostel vibes when the TV remote and 2 towels were handed at the front desk, but it only got worse. Booked prepaid through Expedia but the hotel charged my card again and refused to refund despite proof of payment; staff were dismissive ('I can't believe anyone who walks through this door') and the room smelled like a dirty dog. Would not recommend.
Stayed 1 night in Sep 2025