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Hotel Château de Palaja

4.0 star property
VIP Access

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Photo gallery for Hotel Château de Palaja

Poolside bar
Family Suite, 2 Bedrooms | Bathroom
Property entrance
Reception
A room with two beds, a sofa, a table, and a painting on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
7 rue Barri del Castel, Palaja, Carcassonne, 11570
  • Place, Lac de la Cavayere
    ‪5 min drive‬
  • Place, Historic Fortified City of Carcassonne
    ‪6 min drive‬
  • Place, Aude Gate
    ‪7 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Double Room, 1 Queen Bed, Garden View

Comfort Double Room, 1 Queen Bed, Garden View

Comfort Double Room, 1 Queen Bed, Garden View

  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

A bedroom with a bed, a desk with a chair, a television, and a window with curtains.

Superior Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Junior (2 persons)

A bedroom with a bed, two armchairs, a coffee table, a painting, and a wooden ceiling beam.

Suite Junior (2 persons)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

A room with two beds, a small table, a TV mounted on the wall, and a stone accent wall.

Family Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Junior (3 or 4 persons)

Suite Junior (3 or 4 persons)

Suite Junior (3 or 4 persons)

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Château de Palaja

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, coffee/tea in a common area, and a seasonal outdoor pool.
Hotel Château de Palaja offers 12 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 100-cm flat-screen televisions come with digital channels.

Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Château de Palaja, you'll be close to Historic Fortified City of Carcassonne. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at S Comme
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym, a sauna, and a playground
  • 6 minutes by car from Historic Fortified City of Carcassonne and 10 minutes from Canal du Midi
Hotel Château de Palaja offers its guests a seasonal outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A library, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Château de Palaja. Free self parking is available.

This 4-star Palaja hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:30 AM.
S Comme - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
La Pampa - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Au comptoir de georges - Onsite bistro. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • au comptoir de georges
  • La Pampa
  • S Comme

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1730
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 100-cm flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of check-in hours must contact the hotel at least 24 hours in advance to arrange check in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.02 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 30.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château de Palaja
Château Hotel Palaja de
Château Palaja Hotel
Château Palaja
Château de Palaja
Hotel Château de Palaja Hotel
Hotel Château de Palaja Palaja
Hotel Château de Palaja Hotel Palaja

Hotel Château de Palaja Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 111 reviews
Rating 8 - Good. 21 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 2 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reall nice hotel and very helpful owner who looked after us and had great local knowledge. Rooms were huge and pool was quiet and got the sun until late.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little hotel. Nice relaxed service, good beds and cleanliness. Continental breakfast with fresh bread and good cheeses. Recommended
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Dina

Liked: Cleanliness
Disliked: Amenities
This hotel was rated highly and priced as though it was a high end property - it is not. It is an ancient chateau remodeled into a 1970s motel with amateur carpentry. Upon arrival the manager attempted to upsell us on-site breakfast and booking a dinner reservation through her website instead of showing us to our room. Our room was surprising, as it was not attractive or comfortable. There was a giant space heater to be plugged in because the proprietor turns off the heat at night - in December! The bathroom door was an ill fitting rolling door that did not provide privacy. We were happy to check out the next day. I could not recommend this hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons été heureux de sejourner ici. Tout est parfait et l'accueil est agréable. Merci pour ce super moment
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen +

Nous n’avons pu dîner mais j’aurai dû appeler plus tôt Pas de cafetière dans la chambre Pas de petite bouteille d’eau gratuite Petit déjeuner seulement à partir de 8h30
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très accueillant

Très agréable accueil et joli endroit Étape d’une nuit
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Gran trato de los dueños
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Annick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas a la hauteur des autres avis

Notre petite chambre au dernier etage de la maison etait vraiment decevante car petite, sombre et tres sommairement meublee (une chaise branlante et un lit pousse contre le mur). Il y avait egalemement une petite salle de bains avec cabine de douche basique. A l'arrivee la proprietaire nous a immediatement dit que la chambre et salle de bains ne seraient pas nettoyees pendant notre sejour et que si nous voulions des serviettes propres, il fallait les lui demander. J'aurais prefere savoir ca la reservation et ca a ete une mauvaise surprise de plus. Je poste des photos et vous laisse juger. Village bien situe a cote de Caracassonne et petit dejeuner copieux
Chambre (132 Euros)
Salle de bains
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Calm place away from the crowds

We stayed in a spacious suite for 2 adults & 2 children. Breakfast was lovely and generous, inside or in the garden, depending on the weather. We enjoyed the calm (and clean swimming pool) away from the crowds of Carcassonne, yet just 7min from it by car. The hotel is run by a couple and they are extremely busy, not to say stretched. There was no room service (making beds etc) due to Covid but it is nice and clean. Would be a great place for an outside party!
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Well appointed. Friendly, helpful, patient staff.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable

Tel bel endroit à proximité de Carcassonne et des montagnes noires. Nous avons apprécié le lieu et la qualité de l’accueil. C’est une très bonne base pour visiter le cité et les châteaux cathares.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un ottimo soggiorno di relax

Ottimo hotel: bella camera, servizi adeguati, atmosfera cordiale. Perfetto per il relax e come base per il turismo in zona.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un havre de paix

Parfait sur tous les plans : rien à redire
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Alexandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toute la famille a beaucoup apprécié cette petite halte dans ce coin de paradis. L'accueil a été extra. Nous avons particulièrement apprécié La bibliothèque remplie de BD! Nous reviendrons avec plaisir
Stayed 1 night in Jul 2019
Verified

8/10 Good

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Great place. excellent Service :-)
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Very very nice staff - the receptionist and the owners were charming and helpful. Pretty building in a picturesque village close to Carcassonne. Good facilities.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très chaleureux et personnel toujours souriant. L'isolation des bruits et du froid pourrait être améliorée mais le coin est très calme et le chauffage fonctionne très bien.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Dr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Lovely place to stay
Stayed 1 night in Apr 2019
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zone blanche

une belle région
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when visiting Carcassonne

Very welcoming with comfortable rooms and good breakfast. No evening meal but there is an excellent restaurant in the same building. Easy to get into Carcassonne and gives you a very tranquil place to stay. We were here when devastating floods hit the area and the village of Palaga. We had no problems thanks to the attentive service we had from the owners who did everything possible to make our stay perfect.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for peace and quiet near Carcassonne

Loved our 5 night stay at this hotel. Very comfortable and quiet but still only a short drive from Carcassonne. The manager is very helpful with suggestions for sights. Adjacent restaurant is very good too. Highly recommend!!!
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

ANISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A conseiller sans modération !!!

Nous avons juste fait un arrêt d'une nuit dans cet hôtel et nous avons été charmés par ce lieu très agréable, calme... Un accueil parfait , il règne dans cet hôtel une belle ambiance. La chambre spacieuse très propre. le restaurant aussi très bonne table et bel accueil également. Enfin bref une belle découverte et le plaisir d'y revenir.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

Un poco cutre para un 4 estrellas

La verdad es que esperaba algo más de un hotel de 4 estrellas, si entrara sin saberlo diría que se trata de un 3 estrellas. Habitación pequeña y desayuno escaso. Bien para aparcar, parking gratis en el recinto.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is absolutely exquisite. The staff are wonderful and the rooms are so comfortable and beautiful. We enjoyed the grounds and the pool and wished we had booked more nights. I hope to go back one day.
Stayed 1 night in Sep 2018