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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
VIP Access

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Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Property preview
1 bedroom, minibar, in-room safe, soundproofing
Reception
Daily buffet breakfast (EUR 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

View in a map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Historic Fortified City of Carcassonne
    ‪9 min walk‬
  • Narbonnaise Gate
    ‪11 min walk‬
  • Château Comtal
    ‪12 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬
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Room options

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 King Bed

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

1 bedroom, minibar, in-room safe, soundproofing

Superior Double Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Twin Room, 2 Single Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 King Bed, City View

  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 2 Double Beds, City View

  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Panoramic Suite, 1 King Bed, Terrace, City View

  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 Queen Bed, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 1 King Bed, Terrace, City View

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room, 2 Double Beds, Terrace, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

Luxury hotel with a full-service spa and a sauna
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
ELIOSPA has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at SOWELL COLLECTION Hôtel du Roi & SPA. During your stay, you're just a quick walk from Old Bridge. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials, or aromatherapy at ELIOSPA
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a sauna
  • Steps from Old Bridge and Raymond Chesa Leisure Park
  • Pets welcome for a fee (restrictions apply)
SOWELL COLLECTION Hôtel du Roi & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury SOWELL COLLECTION Hôtel du Roi & SPA. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Carcassonne hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
LA TABLE DU ROI - This brasserie serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 302 out of 477 reviews
Rating 8 - Good. 91 out of 477 reviews
Rating 6 - Okay. 44 out of 477 reviews
Rating 4 - Poor. 24 out of 477 reviews
Rating 2 - Terrible. 16 out of 477 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and had plenty of luxury features like a soaking bathtub. Mini bar was included and had water and orange juice. The pool was amazing too.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room had a balcony with a beautiful view of the castle complex framed by jasmine with it’s marvellous scent. The staff were very professional and friendly. It was an easy walk to the castle and also into the new town. A truly great place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a gem of a location! The views of the walled city from the hotel garden and rooms were incredible. Great walkable location. Used the fitness centre and sat in the garden in the morning with coffee. The shower was the best (rain shower with great pressure!). Only there for one night but this place had everything we wanted.
Stayed 1 night in Jun 2025

10/10 Excellent

Carroll

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with great air conditioner and hotel parking locally.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot just across the river from the castle and a couple of blocks to great restaurants. They do have a small pay parking lot that is gated. Also, a driveway space to park briefly to unload/load your car out front. We loved our room and the view!
Stayed 1 night in May 2025

10/10 Excellent

P

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Delights for this hotel were, the large bathroom and room, bikes included for Canal Du Midi which we also believe highlight for the area and the free fridge drinks and incredible Marshmallows and staff great, great team.
Stayed 4 nights in May 2025

10/10 Excellent

glynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb for exploring the area and the views of the city are as good as you will get. Very helpful staff who can’t do enough for you. Excellent value for money
Stayed 2 nights in May 2025

10/10 Excellent

clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The l9cation of the hotel is ideal being just by the bridge leading to the old town and Castle
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit here and would return . Perfect location for everything
Stayed 2 nights in May 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not 5*

This is not a 5* hotel, we had issues with lights in the room not working and a pipe running onto our balcony. Decor also needs updating. However, staff were wonderful and tried hard to make amends for the issues, very friendly and attentive. Shame Sowell group is neglecting the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Sitting in the outdoor garden/bar at dusk watching the lights of La Cite slowly intensify as the sky darkens is an unparalleled experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jinhua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staffs, breakfast had everything I wanted, smoked salmon, eggs, fruits, yogurts etc, the room was comfortable and spacious, we got free upgrade to the room with castle view
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lars

Stayed 1 night in Nov 2024

10/10 Excellent

Georgi, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Ceri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La mejor opción para disfrutar la vista del Castillo
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fabulous views of Carcassone Castle. Great sized room with bath and shower complementary robe slippers and mini bar. Excellent buffet breakfast. 4pm checkin is later than most hotels Great pool use however steam room etc is part of spa at an additional cost of 45 euros per hour. Overall great location for Christmas markets and castle 🏰 would highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coffee and castles

Such lovely, friendly and helpful staff in all areas of the hotel, we had a most relaxing time and the view from the rooms balcony was spectacular
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Poor Restaurant management

The hotel was excellent however the restaurant not so good. On our first night of two the manager tried to charge us for four extra drinks and if I hadn’t pointed this out we would have been charged. In the second night we booked into the restaurant and were told that out of an already sparse choice, two were unavailable. This was put down to it being a new menu. We left and ate in town
Stayed 2 nights in Nov 2024