Hotel Montsegur

3.0 star property

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Photo gallery for Hotel Montsegur

Property entrance
Triple Room, Private Bathroom | Bathroom
Double Room, 1 King Bed, Private Bathroom
Fitness facility
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
1 Avenue Bunau Varilla, Carcassonne, AUDE, 11000
  • Place, Place Carnot
    ‪6 min walk‬
  • Place, Canal du Midi Harbor Master's Office
    ‪9 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

Standard Single Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 King Bed, Private Bathroom

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Double Room, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Quadruple Room, 2 Bedrooms, 2 Bathrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room, 2 Bedrooms, 2 Bathrooms

  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Montsegur

Along with 24-hour room service, this smoke-free hotel has concierge services and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Montsegur offers 18 accommodations with hair dryers and complimentary toiletries. 22-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Montsegur, you're just a quick walk from Canal du Midi. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Canal du Midi and 5 minutes by foot from Auditorium - Ancienne Chapelle des Jesuites
  • Dogs welcome for a fee (restrictions apply)
Hotel Montsegur offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Montsegur also features 24-hour room service, a front-desk safe, and a television in a common area. Limited free parking is available on a first-come, first-served basis.

This 3-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12.50 per person

Things to do

  • Bicycle storage
  • Piano
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Lift (58 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1870
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Montsegur
Hotel Montsegur Carcassonne
Montsegur Carcassonne
Montsegur Hotel Carcassonne
Hotel Montsegur Hotel
Hotel Montsegur Carcassonne
Hotel Montsegur Hotel Carcassonne

Hotel Montsegur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 121 reviews
Rating 8 - Good. 41 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis F

Liked: Staff & service, amenities, property conditions & facilities
The hotel is just outside of Carcassonne and in perfect walking distance to the old city. The hosts were very attentive and the rooms were clean and comfortable.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

charles e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent personnel and a very warm greeting
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely traditional French hotel.

Lovely old hotel walking distance from shops and restaurants. Really friendly and helpful owner. Can't fault it.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very close to shuttle bus stop. Good breakfast.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very traditional in style with the most charming staff (? owners.) As a solo woman traveller I appreciated that the area felt safe, although the main road is a little noisy. It’s easy to walk from the train station along the canal & everything I wanted to see was also walkable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We loved our stay. We wanted somewhere with a bit of French charm and Hotel Montsegur was perfect. The owner was really friendly and welcoming, the room really comfy and clean, and the whole place has lots of character. There’s easy parking in a gated car park in front of the hotel, lots of bars and restaurants nearby, and the Old City is around a 20 minute walk away. We’d definitely stay again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We had a family room with separate bedrooms and bathrooms for the parents versus children. It is a traditional hotel and everyone was so friendly. There is secure parking up front. One can walk to the main place and shops easily.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities
Owner operator was very pleasant. The hotel was dated but clean. The recommendation on the restaurant was not a very good one. Other than that it was fine for the price the bed was comfortable and I did like the pillows.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service
Das Personal war sehr freundlich und sehr hilfsbereit. Die Lage war gut, man kam schnell und einfach mit dem Bus zur Burg Die Zimmer sind sehr klein, das Frühstückbüffet im Vergleich zu den anderen Hotels eher unterdurchschnittlich, dafür ist der Preis tief
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très chaleureux et attentionné
Stayed 1 night in May 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Un hotel lleno de sabor y nostalgia. El dueño, una persona encantadora. El servicio excelente La ciudad, espectacular.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé au cœur de la cité. Parking facile
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bijou. Un bonbon con atmosfera d'altri tempi. Consigliato agli innamorati. Noi torneremo appena possibile!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil des propriétaires, leur soucie du détail dans tous ce qu'ils font (ordre, propreté, finition des chambres et de l'hôtel, etc). rien ne nous a déplu dans cet hôtel.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel calme et confortable

Séjour en famille. Hôte très prévenant. Hôtel très calme qui a une âme. La bâtisse est très belle. L intérieur est aménagé comme autrefois avec des meubles anciens en bois de la moquette....notre séjour a été fort agréable.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil agréable et aimable. Changement de chambre suite du problème avec le clim. Petits-déjeuners copieux. Bon protection contre Covid19.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, free upgrade, good breakfast.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy To Park, Quaint Hotel

Our experience of Carcassonne was not what we had hoped mostly due to the torrential rain that made sight seeing impossible. Also, we could not find anywhere for a meal until after 7pm. At the hotel, the room was pretty squashy and nowhere to sit comfortably. There was a dining table downstairs but no lounge or bar area. Hot water was great, bed was ok and breakfast was adequate. The owner was very hospitable and accommodating where possible. Parking the car was a dream as the hotel has it’s own carpark.k
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience in every way! Very pleasant and helpful staff, good location and very comfortable.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Small clean room
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had parking. Vvvvvvvvvvvvfddfvbbjjuyfdedffghhhhgffddsscghhjbgffcgbjnjjjjgffg
Stayed 1 night in Aug 2019
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassonne

Very nice lady on reception, really comfortable bed and nice breakfast served in the room
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff in a classic building. Very happy and stayed an extra night
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement, accueil sympathique , chambre confortable. Je conseille ..!!!
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Mycket hjälpsam personal.

Mycket vänlig och hjälpsam personal. Bra med parkering på tomten. Ganska enkelt rum och enkel frukost. Läget en bra bit från gamla stadens sevärdheter i ett inte alltför trevligt område. Hotellet ligger i en gammal patriciervilla från 1800 talet med viss charm.
Stayed 1 night in Oct 2018