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Premier Inn Cardiff Cc Queen Street

3.0 star property

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Photo gallery for Premier Inn Cardiff Cc Queen Street

Point of interest
Exterior
Exterior
Bed sheets
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
Helmont House, 10 Churchill Way, Cardiff, Wales, CF10 2HE
  • Place, St. David's
    ‪4 min walk‬
  • Place, Utilita Arena Cardiff
    ‪5 min walk‬
  • Place, Cardiff Castle
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Bed sheets

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Accessible Bathtub

Bed sheets

Standard Double Room, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Bed sheets

Standard Double Room, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Bed sheets

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

Bed sheets

Superior Double Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, City View

Bed sheets

Family Quadruple Room, City View

  • City view
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room, Accessible Bathtub

Bed sheets

Superior Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Roll-in Shower

Bed sheets

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Premier Inn Cardiff Bay
  • Free Wi-Fi
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 8 reviews
The price is €59
includes taxes & fees
2 Mar - 3 Mar
Premier Inn Cardiff Bay

About this property

Premier Inn Cardiff Cc Queen Street

Hotel with a restaurant, near Cardiff Castle
This smoke-free hotel features a restaurant, a 24-hour front desk, and express check-out. WiFi in public areas is free. Housekeeping is available on request.
Premier Inn Cardiff Cc Queen Street offers 200 accommodations. Housekeeping is provided on request.
During your stay at Premier Inn Cardiff Cc Queen Street, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Thyme
  • Buffet breakfast offered for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Principality Stadium and Cardiff Castle
There's a restaurant on site. Public spaces have free WiFi. Premier Inn Cardiff Cc Queen Street also features express check-out and an elevator.

This 3-star Cardiff hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Thyme - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 25 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.99 per person
  • Nearby parking fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Cardiff Cty Centre Hotel
Premier Inn Cardiff Cty Centre
Premier Cardiff Cc Queen
Premier Inn Cardiff Cty Centre
Premier Inn Cardiff Cc Queen Street Hotel
Premier Inn Cardiff Cc Queen Street Cardiff
Premier Inn Cardiff Cc Queen Street Hotel Cardiff
Premier Inn Edinburgh Cc York Place/St James Quarter

Premier Inn Cardiff Cc Queen Street Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, automated check-in was marginal. Room was amazing. Location perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

kruti

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Gina

Liked: Staff & service, room comfort
The carpeting throughout the hotel should be replaced - it looks dirty, dingy, there are bleach and other stains. Having no telephone to reach the "front drsk" was inconvenient but we soon realized it's more of a self serve type of place. The prices for food and drink were great and the staff we did interact with were cordial and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Marriott is cheaper

It wss clean but expensive for the level of service. Free Internet was a joke I had to switch to phone to answer survey. Could not check in with screen with us zip code. Helpful bar tender got us checked in.
Stayed 1 night in Sep 2025

4/10 Poor

Seham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was gloomy ; poor light; dusty ( after the first night, I asked to have it vacuumed but nobody came; the third day, I directly asked to house keeper who was cleaning the room beside mine)
Stayed 4 nights in Sep 2025

2/10 Terrible

Alessandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back again

They didn't clean my bedroom although we asked in reception twice. Also the breakfast was horrible: cold and tasteless. The Spanish lady who works in the kit was very friendly and kind.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

8/10 Good

Sigridur

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service

Recomendado

Podrian mejorar el deaayuno, losvtres dias que estuvimos ofrecieron exactamente lo mismo, sin variedad, 1 dia no nos limpiaron la habitacion, el baño un poco sucio. El personal del bar, recepcion, cocina muy, muy amables, cordiales y atentos. Nos atendieron en español y esto se lleva todos los puntos. Excelente.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

During our family trip, we stayed at Premier Inns in Edinburgh, Birmingham, and Cardiff, and the one on Queen Street in Cardiff was by far the best! The room was spacious, the breakfast was prepared with great care, and the location was excellent. The only downside was that the partnered parking lot was a bit hard to find and not very close. Still, my kids and I liked this one the most!
Stayed 1 night in Aug 2025

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

To Chai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay with family

Check in staffs are nice and friendly, although we arrived late after midnight, their warm welcome and smile on their face are unbeatable. I love their service provided. My family and I appreciated for their assistance. What an excellent stay!
Stayed 1 night in Aug 2025