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Ox Hotel Carlisle

3.0 star property

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Photo gallery for Ox Hotel Carlisle

Reception
Exterior
Standard Twin Room
Fitness facility
Combined shower/bathtub, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, Eden Rock
    ‪7 min walk‬
  • Place, University of Cumbria
    ‪11 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(91 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 3 Single Beds

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3.6 out of 5, Good, 1,000 reviews
The price is €45
includes taxes & fees
1 Jan - 2 Jan 2026
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About this property

Ox Hotel Carlisle

Hotel in Carlisle with a fitness center and a 24-hour front desk
This hotel features a fitness center, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
Ox Hotel Carlisle offers its guests a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 27 2025 to January 3 2026 (dates subject to change):
  • Breakfast
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 557 reviews
Rating 8 - Good. 186 out of 557 reviews
Rating 6 - Okay. 108 out of 557 reviews
Rating 4 - Poor. 55 out of 557 reviews
Rating 2 - Terrible. 58 out of 557 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

All good as always
Stayed 2 nights in Sep 2025

8/10 Good

Alexzandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for quick stop over to break long drive. Friendly, easy access….
Stayed 1 night in Sep 2025

10/10 Excellent

Ashton

Business traveller
Clean, comfortable, everything needed for a one night business stopover.
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Although some of the star-ratings I've given are low, I would come here again. For the price, the place does have some things going for it. The bed and pillows were top class and I had a good night's sleep. I would suggest that the hotel adds another chalkboard notice to the one it already has. This one could read something like: "Serving in the bar. Will be with you very shortly". Reception and check in are excellent. The hotel might also like to consider having a checkout box where early leavers can drop their keys. The staff members I met were first rate.
Stayed 1 night in Sep 2025

4/10 Poor

Carol

Travelled with partner
Disliked: Cleanliness
Bathroom door
Mirror
Box behind toilet
Shower curtain
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful bed comfy room nice and clean just a little noisy sometimes
Stayed 1 night in Sep 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Sep 2025

8/10 Good

April

Liked: Cleanliness, staff & service

No frills hotel

For the price paid, the hotel was great. Communal areas were dated but room was clean and functional. Fine for a budget break.
Stayed 2 nights in Sep 2025

6/10 Okay

Eileen

Liked: Staff & service
Disliked: Property conditions & facilities

Adequate

Hard to find hotel behind NHS offices not well signposted. First impression Doss house v.shabby even for budget hotel. Staff friendly + bookin easy as manned 24hrs. Bedding, towels clean ; lots of hot water . Large comfortable bed. Breakfast good , plenty buffet full English + some cereals and toast.
Stayed 1 night in Sep 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we arrived there was only 1 staff member around and they were in the bar serving . We waited 5 mins in which time someone else came in to book in. My son went to the bar waited for 2 customer's to be served someone went and stood behind my son . When my sun asked if there was anyone on reception the lady say she will be with us now . She then went on and served the man with his drinks before going up to reception. ( Not very good customer service as we had already been waiting in reception for 10 minutes at this time , the man who came into the bar should have been asked to wait while she booked us and the other customer in reception in for our accommodation
Stayed 5 nights in Sep 2025

6/10 Okay

Philip

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2025

10/10 Excellent

William

Stayed 3 nights in Sep 2025

8/10 Good

Dean

Disliked: Property conditions & facilities
Friendly staff just overworked waiting to get served at the bar for 30 minutes as also do the front desk outside of building could do with a tidy up
Stayed 5 nights in Sep 2025

8/10 Good

Monika

Stayed 1 night in Sep 2025

4/10 Poor

pramod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good clean not regular clean toilet stink
Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Travelled with partner
It gave us what we wanted for one night
Stayed 1 night in Sep 2025

2/10 Terrible

Sharon

Stayed 1 night in Sep 2025

4/10 Poor

L

Disliked: Room comfort

Not great from the start, terrible chair access

Upon entering the car park there is very large pot holes, once you get around these you start seeing signs the car park costs money (tho as a guest I think it’s free) Headed to the blue badge spots where the only one left had a bike rack one end meaning the car stuck out a lot I am only able to walk short distances, and as there is no ramp to the front door (staff said they would have to get the ramp out if I needed it) my wife asked where our room was located, with the information of just around the corner I chose to walk our room wasn’t just round the corner and I only just managed to walk there Room smelt of damp, very basic, with NO plugs beside the bed for medical equipment, walls freshly painted, mattress was terrible but all linen was white clean and fresh Next morning head for breakfast, a set of stairs to get to the breakfast room, breakfast was ok but you had to eat in stages eggs would come out then 5 minutes later sausages another 5 minutes for the next item and so on, toast available with corn flakes or rice crispies are your only cereal choices Day 2 breakfast begins at 8am hot food not out til 20 past ish, car park was quite full and had 2 coaches also there having a larger car I had to take my time moving through the car park Overall a cheap hotel with basic facilities I believe there’s a gym there and a ping pong table, suited to workers / tradesmen that want clean with no frills
Stayed 2 nights in Sep 2025

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ox is a bit of a dated hotel. There is free parking, if the hotel is busy, spaces are a bit scarce. The break fast was very nice, don't rally cater for Vegetarians, but enough none meat choices to have a descent cooked breakfast. Maybe invest in a coffee machine. The bed clothes and towels were clean which is a good positive. The Ox is a 3 star hotel and this is reflected in the price. It served a purpose and I would definitely stay there again.
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple clean hady for ameitie sefvice exellent friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Marta

Travelled with family
Liked: Cleanliness, staff & service
Watch out for the massive pot hole at the entrance of car park. Place needs massive renovation. Receptionist did not have a very good customer service BUT, the place is in good location, clean and quiet at night.
Stayed 2 nights in Sep 2025