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Best Western Plus Executive Residency Carlsbad Hotel

2.5 star property

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Photo gallery for Best Western Plus Executive Residency Carlsbad Hotel

Free daily buffet breakfast
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Kitchen
Property amenity
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
2601 Patrick St, Carlsbad, NM, 88220-2207
  • Place, Walter Gerrells Performing Arts and Exhibition Center
    ‪6 min drive‬
  • Place, Carlsbad Museum & Art Center
    ‪6 min drive‬
  • Place, Riverwalk Recreation Center
    ‪8 min drive‬
  • Airport, Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

Standard Room, 1 King Bed, Non Smoking, Kitchen | Private kitchen

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Executive Residency Carlsbad Hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills.
Best Western Plus Executive Residency Carlsbad Hotel offers 78 accommodations with safes and bathrobes. These individually furnished accommodations have separate sitting areas. Memory foam beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

50-inch Smart televisions come with satellite channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
During your stay at Best Western Plus Executive Residency Carlsbad Hotel, you'll be close to Walter Gerrells Performing Arts and Exhibition Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Carlsbad Dog Park and a few minutes from Carlsbad Museum & Art Center
Best Western Plus Executive Residency Carlsbad Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Executive Residency Carlsbad Hotel. Self parking is free.

This Carlsbad hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Best Western Plus Executive Residency Carlsbad Hotel Hotel
Best Western Plus Executive Residency Carlsbad Hotel Carlsbad

Best Western Plus Executive Residency Carlsbad Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 75 reviews
Rating 8 - Good. 18 out of 75 reviews
Rating 6 - Okay. 12 out of 75 reviews
Rating 4 - Poor. 6 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Pool and Jacuzzi were well-kept.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JIN GYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great staff was nice room was clean it seem like the gps is messed up getting there but just trust it
Stayed 1 night in Feb 2026
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wished they kept up with putting out breakfast better. Other than that, one of the best hotels I’ve stayed at. Love the big bottles of shampoo, conditioner and body wash in the shower!! My kids loved the free bags of popcorn! Their snack selection is on point
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Matt

Disliked: Amenities
Lady at the front desk at che k in was not
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very difficult to find the entrance for. The Google Maps need to be corrected before someone has a wreck. The room was clean, hotel new, beds excellent. The hot water was not hot it wasn’t even luke warm on the fourth floor, I couldn’t run it for five minutes before it went cold. Everything was fine except the water which was very disappointing. If you like great beds and a cold shower this is the place for you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well lit and clean parking area
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The access to this property is terrible, the only way to find this property is to call the front desk and they will guide you through some questionable neighborhoods.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, service was good, breakfast was great.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Hotel was clean and workers were very nice!
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Thomas M

Disliked: Cleanliness, staff & service, amenities
I never was able to find the entrance. I was pulling a 40' trailer and was stuck in a residential area. I will be filing for a refund. I can’t fathom a hotel you can’t drive into.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they have a Tesla charger in the parking lot, although there is only 1 of them. The hotel is quiet and easy to access.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Harold

Liked: Staff & service
This hotel is positioned in such a way that to access it you must enter through a trailer park, which feels uncomfortable and somewhat unsafe. For the first time in many years, this is the first hotel I have seen that has a sign on one of the walls after the business center stating that they are “not responsible for items in the room.” I found this highly ridiculous and concerning, as it reflects a poor sense of security or negligence. In my room there was a light bulb that was not working; I reported it in the morning. During the night, some of the outlets were also not functioning properly, and my phone did not charge overnight. In the morning, I could not find a single outlet that worked. Despite all of this, the front desk employees were very attentive and apologized for what happened in the morning. Thank you for that, but this stay cost money and the facilities need improvement.
This is the sign.
This is the street you need to take to get to the hotel. After the train tracks.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

James

Liked: Staff & service
Staff was kind. Room was not the cleanest but
Stayed 1 night in Mar 2025
Verified

8/10 Good

Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is next to a construction site and railroad tracks. You have to go through the neighborhood before you can get to the hotel. We booked a king size bed for 2 persons but our daughter decided to join us, so I requested for 2 double beds for 3 persons. Nobody from the hotel returned my email and when we got there the receptionist could not accommodate our request even though there's hardly anybody in the hotel. Otherwise, room was clean and comfortable and breakfast was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean, nicely finished hotel

Very cleam hotel, modern touches, very new. A good place to stay in Carlsbad. The railing in the elevator fell off multiple times and there were a few other quick finishes that you notice once you start looking but overall bery pleasant and had a pool which was our main reason for choosing it
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the EV charger for my car. Hotel is new and so no complaints.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except the lack of a paved driveway to the property.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Elisa

Disliked: Amenities, property conditions & facilities
It was extremely hard to find the hotel based on the GPS directions. The address takes you through a trailer park and over railroad tracks and it’s not safe to drive a regular car through all those dirt roads. I finally called the hotel and they gave me an alternate address to enter but even then, you have to drive through a small dirt road to get to the hotel. The tub/shower wasn’t the cleanest. The shower curtain was also dirty but I failed to get a photo.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Joshua

Liked: Cleanliness, staff & service

Good enough.

Nice enough, but very noisy for a hotel. Parking was was odd and had to drive through a rutted out dirt drive to get into the parking lot. Things were clean, even though they were loud.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Suite only had 1 tv working.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to my liking, except renting a "non-smoking" room does me little good if I can smell the stench of marijuana from other rooms while in my room.
Verified

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The towels and sheets all had yellow stains on them, the floor were sticky, the shower rod was loose and unable to close curtain all the way, and the toilet was loose and could not seat right.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is hard to get to because the direct drive is under construction. It was worth it. Light, bright and open lobby makes you feel good just walking in. Front desk person was extremely helpful and nice. The bed was comfortable. We would go back.
Stayed 1 night in Nov 2023