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Quality Inn & Suites Carlsbad Caverns Area

2.5 star property

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Photo gallery for Quality Inn & Suites Carlsbad Caverns Area

Property amenity
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4200 National Parks Hwy, Carlsbad, NM, 88220
  • Place, Walter Gerrells Performing Arts and Exhibition Center
    ‪7 min walk‬
  • Place, Lake Carlsbad Recreation Area
    ‪8 min drive‬
  • Place, Carlsbad Caverns National Park
    ‪17 min drive‬
  • Airport, Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(41 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Carlsbad Caverns Area

Along with a 24-hour fitness center, this hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn & Suites Carlsbad Caverns Area offers 53 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites Carlsbad Caverns Area gets high marks from our customers. During your stay, you're just a quick walk from Walter Gerrells Performing Arts and Exhibition Center. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Walter Gerrells Performing Arts and Exhibition Center and 6 minutes from Carlsbad Dog Park
Quality Inn & Suites Carlsbad Caverns Area offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Carlsbad Caverns Area. Free self parking is available.
Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to July 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quality Inn Carlsbad
Quality Carlsbad
Quality Inn Suites
Quality Inn Suites Carlsbad Caverns Area
Quality Inn & Suites Carlsbad Caverns Area Hotel
Quality Inn & Suites Carlsbad Caverns Area Carlsbad
Quality Inn & Suites Carlsbad Caverns Area Hotel Carlsbad

Quality Inn & Suites Carlsbad Caverns Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 541 out of 843 reviews
Rating 8 - Good. 198 out of 843 reviews
Rating 6 - Okay. 55 out of 843 reviews
Rating 4 - Poor. 29 out of 843 reviews
Rating 2 - Terrible. 20 out of 843 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant was supper friendly. Breath of fresh air after a long drive
Stayed 1 night in Dec 2025

10/10 Excellent

Paige

Stayed 1 night in Dec 2025

10/10 Excellent

Susana

Stayed 1 night in Dec 2025

4/10 Poor

Eddie E

Liked: Cleanliness, amenities
There's a loud sound in the room and you can even hear outside the room. But it's coming from a vent in the bathroom. We had to close the bathroom door. It's still audible, but better. The overnight gal wasn't very friendly, wasn't dressed well and looked and sounded tired. She tried to get us a different room, but said you were sold out. We're checking out early, anyway. And the mattress sinks towards the middle.
Stayed 1 night in Dec 2025

10/10 Excellent

Sahil

Liked: Cleanliness, property conditions & facilities
Room size
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room! Excellent breakfast, and excellent variety. My gluten free son had plenty to eat!
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Rooms were clean, bed was comfortable, breakfast was good, plenty of food options close by and area felt safe.
Stayed 1 night in Dec 2025

8/10 Good

Alejandro

Stayed 2 nights in Dec 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Yan-Hua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, nice front desk staff, everything is excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not try the breakfast, but the coffee was good and they had some flavored creamer which I was happy about. The room was clean and the woman at the front desk was very friendly. Overall great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Facility including the room and staff was fabulous, fairly new building, no issues. I only wish that more hotels would follow some of the HI Express standard of NO CARPET in rooms, just to provide a cleaner more healthy environment for guests, show me the receipts of carpet cleaning.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, parking right out front, great location for the caverns
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great outstanding stay! Room was perfect and the breakfast was awesome! but we didn't get a service the next day which would have gotten a 5 star for us. Keep up the great work!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lilian

Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities
It’s was good
Stayed 1 night in Nov 2025

6/10 Okay

Danielle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was great, but there was a repair needed in my room at 9pm to the DirecTV which was very inconvenient since I had just gotten in from working all day and was in the shower. Scared me to have someone pounding on my door trying to get into my room at that hour.
Stayed 3 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

8/10 Good

Yuan

Stayed 1 night in Oct 2025

10/10 Excellent

Martiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were stayed after a day at Guadalupe Mountain NP. Monica at the front desk was great. Told us the best place to park that is close to our room. Even checked on us within an hour to ask if everything was ok with the room. Gym was well equipped for people that can handle heavier weights. We plan to stay next year when we visit the mountain again.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 2 nights in Oct 2025