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SureStay Hotel by Best Western Greenville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Greenville

Desk, laptop workspace, iron/ironing board, bed sheets
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Free daily continental breakfast
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1731 S State Route 127, Greenville, IL, 62246
  • Place, Greenville Country Club
    ‪5 min drive‬
  • Place, Patriot's Park
    ‪6 min drive‬
  • Place, Carlyle Lake
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Room amenity

Standard Room, 2 Queen Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 749 reviews
The price is €64
includes taxes & fees
23 Nov - 24 Nov
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About this property

SureStay Hotel by Best Western Greenville

Hotel in Greenville with free breakfast and a 24-hour front desk
Along with an indoor pool, this hotel has coffee/tea in a common area and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking.
SureStay Hotel by Best Western Greenville offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch LED televisions come with premium satellite channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Greenville. During your stay, you'll be close to Greenville Country Club. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Just a 5-minute drive from Greenville Country Club and 6 minutes from HSHS Holy Family Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Hotel by Best Western Greenville. Self parking is free.

Smoking is allowed in designated areas at this Greenville hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (137 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 17.76 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17.76 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Econo Lodge Greenville
Econo Lodge Motel Greenville
Surestay By Best Greenville
Country View Inn Greenville
Country View Greenville
Motel Country View Inn Greenville
Greenville Country View Inn Motel
Motel Country View Inn
Country View
SureStay Hotel by Best Western Greenville Hotel
SureStay Hotel by Best Western Greenville Greenville
SureStay Hotel by Best Western Greenville Hotel Greenville

Reviews

SureStay Hotel by Best Western Greenville Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 159 out of 553 reviews
Rating 8 - Good. 201 out of 553 reviews
Rating 6 - Okay. 102 out of 553 reviews
Rating 4 - Poor. 50 out of 553 reviews
Rating 2 - Terrible. 41 out of 553 reviews

Reviews

8/10 Good

Higino, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better.
Stayed 1 night in Jul 2025

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
Door was ajar upon arrival so entering the room was scary. No shower curtain and no breakfast. Please change description to match actual experience
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the faucet didn’t work in the bathroom, the TV was crooked on the wall. The food for breakfast was all expired.
Stayed 1 night in Jul 2025

10/10 Excellent

Travis, Terre Haute

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property from the parking lot, to the lobby and halls to the room. Easy check in with friendly staff. Quiet, safe area with no problems at a great price. I have paid a lot more for a lot less.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Very disappointed. Very few choices for breakfast. Very warm in the common areas, especially the hallways.
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way home

We were driving back home and decided we had driven far enough for the day. Looked for hotels near where we were. Reviews sounded good so we booked a night. This hotel has three buildings, so you may not be in the one where you check in. Our room was big and very comfortable. The breakfast isn't much which we knew from the reviews, but we grabbed coffee and went to McDonalds as we headed out of town.
Stayed 1 night in Jun 2025

8/10 Good

Amber

Disliked: Property conditions & facilities
It was decent. Its run down but overall not a bad place to stay.
Stayed 3 nights in May 2025

4/10 Poor

Kathy, beach lake

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fine stay
Stayed 1 night in Jun 2025

2/10 Terrible

anthony

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities
The front desk people were nice but they had a group of several men outside the front door the entire time like 8-10 guys the whole time we were here. Being a single mom it’s a little uneasy when it was just my mom and my daughter and I. The WiFi wasn’t sufficient at all, and then we went outside and saw a crawfish by the front door. As the guys were all still outside just hanging out and drinking. It just made us feel really uneasy. I would never let a group of men sit right by the front door when people are coming to check in, especially when they don’t speak English . No one should ever feel unsafe at a hotel
Stayed 1 night in Jun 2025

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, staff & service
Overall we was happy with our experience. Our room was clean and beds were comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Jezreel

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Kurt

Travelled with family
Liked: Cleanliness, staff & service

Smells like

Room, stay and amenities were all decent for the price but the odor in the hallway smelled like someone was cooking a spicy meal and the smell didn’t dissipate during my entire stay.
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mattress was saggy and worn out. The toilet kept backing up brown stuff. Nonsmoking room reeked of smoke. Poor patching job on the bathroom door. Outdated and poor quality bedding. Very basic breakfast.
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was comfortable. Room was clean and updated to look good but stuff was done shoddy. The window leaked on the top seal from the rain. When you turn on the water in the bathtub it makes noise. The water leaked around the faucet in the sink. The remote control for the TV was broken and we didn't get it replaced until the second day.
Stayed 1 night in May 2025

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another comfortable bed/wish the A/C unit ran well

Overnight, to visit a friend. Have stayed here a few times, maybe overall shell looks aged the beds are incredibly comfortable. This stay it was late and i was grouchy, the A/C unit had tripped out so the room was HOT. I called for service. There were other people checking in, the man working the desk got those people checked in and came over to the room to see if he could fix unit, it took about 2 minutes he had it reset and he assured me the room would cool down, he said 5 to 10 minutes it was cooled to a comfortable for me level about 45 minutes later. I was not nice about it as i was tired and grumpy and just wanted to sleep. But he fixed my issue quickly and as warm as it was the room was cool in a fair amount of time. I could have handled the situation better and need to apologize for the way i acted.
Stayed 1 night in May 2025

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub didn’t work the pools heater was out. There was no breakfast. Our room was in a totally different building than the main hotel. So when we tried ordering food, they canceled our order because they couldn’t find where we were. We asked for sheets and blankets for the whole that couch. They never gave us any. I really do believe that if you are an owner manager of a property and you know that your hot tub pool and all that is not working you should have it listed not available at this time when people go to book.
Stayed 2 nights in May 2025

4/10 Poor

Josh

Stayed 1 night in May 2025

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Darlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights and the first night we had no hot water so they gave us a key to another building to use a shower in a different room. I paid for a bed with 2 queen beds and the room they gave us was 2 full beds. I’m not recommending this hotel to anyone.
Stayed 1 night in May 2025

2/10 Terrible

Shalita

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never Again

First of all, the rooms looked Nothing like any of the pictures I had seen on the website! I asked for (2) queen sized beds; they were full size beds. Both mattresses were worn out and sunken in. The bedding looked as if they were curtains, no lie! No comforter. The carpet was stained! The bathroom was extra small; the door nearly touched the toilet when you opened it. The bathroom was also poorly clean. Dust/dirt build up in the corners and the toilet was filthy. The bath towels were small, they didn't wrap arounds the body and I'm not a big person, (5'7 145 lbs to be exact) and the smelled like feet. Never again!!!!! It was Not worth the $99 I paid per night!
Stayed 2 nights in May 2025

6/10 Okay

Tanya

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
I don’t normally review but the quality of the room has gone down- there was trash left in the room- one of the towels was dirty (we should have reported it but we needed to get in the road), the ice bucket was dirty. Things I don’t feel should have gone unnoticed by the cleaning staff.
Stayed 1 night in May 2025

2/10 Terrible

john

I never got an email and went the wrong hotel. Please send me a refund
Stayed 1 night in May 2025