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Hotel Alcázar de La Reina

4.0 star property

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Photo gallery for Hotel Alcázar de La Reina

Interior entrance
Front of property
Serves lunch and dinner
Seasonal outdoor pool
Courtyard view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Hermana Concepción Orellana, 2, Carmona, Seville, 41410
  • Place, Convento de Santa Clara
    ‪2 min walk‬
  • Place, Santa Maria la Mayor Church
    ‪3 min walk‬
  • Place, Alcazar de Sevilla Door
    ‪7 min walk‬
  • Airport, Seville (SVQ-San Pablo)
    ‪21 min drive‬

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 2 Large Single Beds and 1 King Bed

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About this property

Hotel Alcázar de La Reina

Historic hotel with a rooftop terrace and spa services
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite.
Hotel Alcázar de La Reina offers 69 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Hotel Alcázar de La Reina. During your stay, you're just a quick walk from Convento de Santa Clara. You'll find features like free WiFi in public areas, plus a restaurant and a poolside bar.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy local cuisine while dining at El Tabanco
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a sauna and bike rentals
  • Steps from Convento de Santa Clara and Santa Maria la Mayor Church
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Alcázar de La Reina offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 15387 square feet (1429 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the business-friendly Hotel Alcázar de La Reina. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Carmona hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
El Tabanco - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
El Tabanco Bar - This tapas bar specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Tabanco
  • El Tabanco Bar

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,387 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
  • Covered self parking fee: EUR 15.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcázar de La Reina
Alcázar de La Reina Carmona
Hotel Alcazar De La Reina
Hotel Alcázar de La Reina
Hotel Alcázar de La Reina Carmona
Hotel Alcázar Reina Carmona
Hotel Alcázar Reina
Alcázar Reina Carmona
Alcázar Reina
Alcazar De La Reina Carmona
Hotel Alcázar de La Reina Hotel
Hotel Alcázar de La Reina Carmona
Hotel Alcázar de La Reina Hotel Carmona

Hotel Alcázar de La Reina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 375 reviews
Rating 8 - Good. 145 out of 375 reviews
Rating 6 - Okay. 34 out of 375 reviews
Rating 4 - Poor. 16 out of 375 reviews
Rating 2 - Terrible. 3 out of 375 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

will, Jacksonville

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Aside from the fact the hotel has a strong moldy oder. I had to leave a day early. I notified the hotel a day prior and I inquired about not being charged the day I didn’t stay. The hotel stated I need to contact Expedia. Expedia was okay with not charging for the day. The hotel then flip-flopped on saying it was hotel policy and had to charge me but never produced the policy saying so. I don’t recommend this hotel.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and the restaurant was a God-send. The lack of WiFi in our room was reported and we were told the company responsible said it should work, but it only worked near reception. That wasn't particularly good service from one individual but the majority of staff were very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kamran, Bournemouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly and efficient staff. Charming location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, good food, clean room. Pool was clean.
Stayed 3 nights in Oct 2025

8/10 Good

Christian Jun van, Southam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Helpful staff. Starting to get a bit run down—feels like time for some renovation. But still charming and in a wonderful location close enough to walk into the centre of Carmona—but not so close that it is noisy.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely town.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel at best location

Great stay, very beautiful hotel in old town. Stuffs are friendly, room is clean.
Stayed 1 night in May 2025

10/10 Excellent

Gergana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a a beautiful town
Stayed 2 nights in Apr 2025

4/10 Poor

Tze-Ming Kelvin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For a 4 Star, amenities were very poor. now water in the room, no cup for brushing teeth..
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort

Some travel limitations

About a 15 minute walk to the Cormona historic area and the bus station into Seville. Early morning options to Seville airport are extremely limited. It cost us nearly $60 for a 7am taxi. There are public bus options later in the day, but you have to make a transfer in Seville and allow about 90 minutes travel time. The hotels breakfast was very limited, but there aren't any nearby eating options unless you walk downtown. For dinner there are nearby restaurants and a couple of taverns. The hotels facilities were inline with its price, but you may need to balance remoteness to your travel plans.
Stayed 1 night in Apr 2025

6/10 Okay

Odette

Liked: Cleanliness
Disliked: Property conditions & facilities

Beautiful old hotel. Good enough for one night.

Beautiful old hotel in great location in need of a serious renovation and modernization. Good enough for one night and the price.
Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness

Footsteps of Michael Portillo

Used Carmona as a base for visiting Seville. Reception was a bit stressful during check-in. Car park was very useful. Rooms were a bit tired. Bar and restaurant were ok but under-staffed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice donning and nice staff. Restaurant also nice menu.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great locstion
Stayed 1 night in Feb 2025

2/10 Terrible

Nes

I made a mistake with the date and I lost all my money.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Camona is a nice and quieter more relaxed option to Seville. The hotel was elegant and a good mix of modern and period archaic. Best breakfast we had on our entire trip through Andalusia.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Liked: Amenities
Disliked: Cleanliness
The main issue was the cleanliness of the bathroom and noise.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard rooms good value. Great location.

Great location close to old town, bars and restaurants. Beautiful historic building. Only stayed one night in standard room, but it was a good size, beds were very comfortable. View over pretty internal courtyard. Bathroom a little tired, but nothing that could not be cured by re-grouting and a new shower head. Free parking outside and on street, but hotel provides private parking, not sure of price.
Stayed 1 night in Jul 2024