2/10 Terrible
Yuk Kan
2 Feb 2025
We had a very disappointing stay at this hotel. Upon arrival, I had to wait over 15 minutes in line just to check in, and the same long wait happened again at check-out.
The most concerning issue was when someone entered our room with the wrong key while we were resting—an unacceptable security lapse. To make matters worse, our key stopped working, and instead of proactively updating it, we only found out when we couldn’t access our room.
When we requested a late check-out due to the inconvenience, the front desk staff was dismissive and claimed the key issue only delayed us by 10-15 minutes, refusing our request with an attitude.
Overall, the poor service, lack of accountability, and security issues made this a frustrating experience. I would not recommend this hotel.
Yuk Kan
Stayed 1 night in Jan 2025