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Baluarte Cartagena Hotel Boutique

3.5 star property

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Photo gallery for Baluarte Cartagena Hotel Boutique

Interior detail
Front of property
Interior detail
Reception
Superior Double Room, 1 King Bed, Air conditioning

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Bocagrande, Carrera 3 No. 4-101, Cartagena, Bolivar, 4401
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Air conditioning

Deluxe Double Room, 1 King Bed, Air conditioning

Deluxe Double Room, 1 King Bed, Air conditioning

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Air conditioning

Standard Double Room, Air conditioning

Standard Double Room, Air conditioning

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Air conditioning

Standard Double Room, 1 Double Bed, Air conditioning

Standard Double Room, 1 Double Bed, Air conditioning

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed, Air conditioning

Superior Double Room, 1 Queen Bed, Air conditioning

Superior Double Room, 1 Queen Bed, Air conditioning

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed, Air conditioning

Superior Double Room, 1 King Bed, Air conditioning

Superior Double Room, 1 King Bed, Air conditioning

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Bedroom, Air conditioning

Standard Triple Room, 1 Bedroom, Air conditioning

Standard Triple Room, 1 Bedroom, Air conditioning

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, 2 Bedrooms, Air conditioning

Deluxe Quadruple Room, 2 Bedrooms, Air conditioning

Deluxe Quadruple Room, 2 Bedrooms, Air conditioning

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Multiple Beds, Air conditioning

Superior Quadruple Room, Multiple Beds, Air conditioning

Superior Quadruple Room, Multiple Beds, Air conditioning

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Baluarte Cartagena Hotel Boutique

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Baluarte Cartagena Hotel Boutique offers 33 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and down comforters. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they enjoy the overall property condition at Baluarte Cartagena Hotel Boutique. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Balsamico
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Bocagrande Beach and 5 minutes by car from Clock Tower
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Baluarte Cartagena Hotel Boutique. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Cartagena hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 9:30 AM.
Balsamico - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balsamico

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: COP 150000 for check-in between noon and 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 150000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Late check-in fee: COP 150000 for check-in between noon and 4:30 PM
  • Late check-out fee: COP 150000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Baluarte Cartagena Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Baluarte Hotel Boutique
Hotel San Pietro Cartagena
San Pietro Cartagena
Baluarte Cartagena Boutique
Baluarte Boutique
Baluarte Cartagena Cartagena
Baluarte Cartagena Hotel Boutique Hotel
Baluarte Cartagena Hotel Boutique Cartagena
Baluarte Cartagena Hotel Boutique Hotel Cartagena

Baluarte Cartagena Hotel Boutique Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 221 reviews
Rating 8 - Good. 95 out of 221 reviews
Rating 6 - Okay. 28 out of 221 reviews
Rating 4 - Poor. 11 out of 221 reviews
Rating 2 - Terrible. 8 out of 221 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Intisar

Liked: Cleanliness
Cockroaches in bedroom
Stayed 2 nights in Jan 2026

4/10 Poor

Rodolfo

Stayed 2 nights in Jan 2026

10/10 Excellent

Shahab, Tampa

Travelled with partner
Liked: Cleanliness
Cozy room space, safe box not working water in shower no pressure no elevator but authentic looking place
Stayed 2 nights in Jan 2026

2/10 Terrible

Ernest

Disliked: Cleanliness, amenities, property conditions & facilities
I truly wish there were a lesser rating to give the Baluarte Cartagena Hotel Boutique. In addition, I wish guests who have stayed there would leave an honest review. The rooms have old and outdated furniture. The sofa had paint speckles and a burn mark in one of the cushions. There was no blanket on the bed. I left out for the day, and when I returned, the room was not cleaned; when I asked why the room was not cleaned, I was told that the front desk has to be notified if a guest wants the room cleaned or serviced. The lobby aesthetics give a false perception of what to really expect in the room. Further, the safe in the room did not work to safeguard valuables, and when I brought it to the attention of the staff, I was told that they were aware of it and that they were trying to get a safe to put in the office to hold guest valuables for a fee. Also, if someone wanted to visit you, they charged a 50mil Colombian Peso fee, which is about $12-13 USD. At no time did they offer a discount or reimbursement for all the issues just a means to find a way to charge more hidden fees.
Stayed 2 nights in Jan 2026

8/10 Good

Rainer

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The bed was very comfortable
Stayed 5 nights in Jan 2026

10/10 Excellent

ZULAY

Liked: Cleanliness
All good 👌
Stayed 1 night in Jan 2026

8/10 Good

Gabriel

Stayed 1 night in Jan 2026

10/10 Excellent

jose helmuth

Stayed 1 night in Nov 2025

2/10 Terrible

DONATO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh free breakfast! Helpful friendly staff!
Stayed 13 nights in Nov 2025

10/10 Excellent

Craig

Stayed 3 nights in Nov 2025

2/10 Terrible

Julio, San Bernardino

Disliked: Amenities
Staff was OK, but one giant issue: the hot water is basically non-existent above the first floor. The water pressure is so bad, that twice the water turned off completely while I was in the shower. And about the water - the hot water was non existent as well, being only perhaps 1 or 2 degrees above the temperature of the cold water. When I first reported this, they told me some nonsense such as "oh, most people like cool showers when they come in and it's been hot all day". Guess what - I rather choose for myself if I have to or want to take a cold shower or not. Then about the lack of water and it turning off, they told me it's kind of "normal" around the area. In fact the day before I saw people in a restaurant taking water in buckets up the stairs to work in the kitchen. Now I get why they were doing that. Eventually the got the water a little hotter - apparently turning up the furnace temperature. Are you really that cheap that you turn it nearly off? And why hasn't anyone else complained? The included breakfast is OK, but nothing that you would write home about. The area is OK and easy access to food, shopping, and the beach. Oh, about the beach - google it - the beaches in this area are lets say..... pretty sad. Most will tell you to not bother, and go to a private beach club, preferably on one of the islands. A couple of the staff where friendly. But keep in mind the issue about the hot water and the water pressure. Book at your own risk.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hollmann

Stayed 1 night in Aug 2025

4/10 Poor

Margaret

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but the hotel was dirty. We walk into our room and the door could not close properly. The bathroom had hair in the shower and sink. The room was dirty and had a smell. The staffs were nice and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

8/10 Good

Ariel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
1st we have to keep in mind that the place is near the coast, its located in a very convenient spot, you can walk around and have a lot of options to dine in. The staff is friendly, they will help you and accommodate your needs , its not like a city hotel, so don’t expect that experience. The rooms decent sized, the bathrooms were a bit small. I kept hitting my elbows with the shower doors. One time we were out and when we came back there was a leak in plumbing in the bathroom, the offer us to move us to another room, we stayed in the same room and they did the best to fix it, it was Sunday and they moved us to a bigger room like a day before and we decided to stay, it was not a big deal. In the first floor they have a restaurant with a very good menu. The only thing we had a bit issue was with the cleaning, we requested to get the room cleaned because of a bit of sand on the bed and when we came to sleep we still had sand on our linen of the bed so that was the only issue. But over all was not a bad experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose, Sinking spring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good, in a very good and very safe location, the breakfast was super delicious
Stayed 1 night in Jun 2025

10/10 Excellent

DJIMRA, Brooklyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful establishment
Stayed 2 nights in Mar 2025

8/10 Good

IVAN EMILIO PAEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet speed was not very fast for my needs
Stayed 1 night in Apr 2025

10/10 Excellent

Onix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

8/10 Good

Yattah

Liked: Cleanliness, staff & service
I liked the staff! I liked that it was near the beach, shopping and restaurants. I also like that it's only a 10 minute drive from the city center/historic town. I did not like vendors coming up to me while eating my breakfast in the outdoor seating area. I did not like that property has alot of cracks and holes.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly especially in the restaurant connected to it. Big room and great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible no elevator the ac wasnt working no towels in the room i booked a room that fits 4 adults they charged me and was not supposed to.. place and stafd is trash very phony and will Rob your cash and money
Stayed 3 nights in Jun 2021